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About

About This Business

BBB Accredited Since: 4/1/2019

Years in Business: 12

Business Details

BBB File Opened:
4/6/2018
Business Started:
1/1/2014
Business Incorporated:
6/28/2016
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
St Croix Apartment
Marshall Park Townhomes
Broad Street Lofts
Iron House Apartments
Grace & Monroe Apartments
District Square Apartments
Morton Apartments
Business Management:
Ms. Samantha Pallet, Vice President

Additional Contact Information

Principal Contacts
Ms. Samantha Pallet, Vice President
Customer Contacts
Ms. Samantha Pallet, Vice President
Fax numbers
Primary Fax: (804) 767-7443
Additional Phone Numbers
Other Phone: (757) 497-1111
Other Phone: (804) 302-4210
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Property Management

Latest Reviews

  • Ariel Y

    "Had us moved in to a not ready apartment, mind you, after driving through 4 states for 12 hours (barely any sleep) with our 2 cats to a cigarette smoke filled apartment. Move-in date August 29th, by EOD Aug 29, we had another new address." ... Read full review

  • T'La S

    "The office staff at REMOVEDApartments in REMOVED, REMOVEDwrongfully towed my vehicle, promised to credit the money once they were proven wrong and now they administrators in the office are retaliating against me. I would not trust these people and I will never rent from this company again."

  • Jessica B

    "Really concerning I have lived here since 2023 when they moved me in was under different management they moved me in a apartment that had real nasty carpets then told me if I shampoo them that they would take 250 off for my dog deposit then had to deal with twenty bats flying out of my roof my next door neighbor asked my daughter if she could write five affidavits up for her husband right when she turned eighteen then called the county and they come out after they put something in the attic that kept me up half the night buzzing then called the county man came out conveniently saying that there was only one bat I said what are yall going to do oh were just going to throw some bleach up there then I put the work order in for my carpets on July 12 2025 asked to have my carpets to be removed or seamed and the carpet man has shown up twice told me he has no carpet and he cant do anything the office hasnt told him to which is understandable then went to the office this morning explaining I have paid almost REMOVEDwithin the year and a half that with that money spent I could have bought the apartment"

View all Reviews

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