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Find a Location

OVHcloud has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • OVHcloud

      11950 Democracy Dr Ste 300 Reston, VA 20190-5653

    Business ProfileforOVHcloud

    Cloud Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11950 Democracy Dr Ste 300, Reston, VA 20190-5653
    BBB File Opened:
    11/7/2018
    Years in Business:
    7
    Business Started:
    8/25/2016
    Business Started Locally:
    11/9/2016
    Business Incorporated:
    8/25/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • OVH US LLC
    Additional Contact Information

    Fax Numbers

    • (571) 342-4066
      Primary Fax

    Email Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The company sell a service at $0.97 and the checkout page show same price, but charge me $4.20. Their support team does not agree to correction the error.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ed R

    1 star

    01/29/2024

    If I could give this company a zero I would, it is an absolute scam. From the minute I ordered if failed work properly, with the server completely unable to maintain a stable signal. I immediately contacted customer service and for an entire month now they have refused to issue a refund, dispite my having sent them all the information they required to prove that their service was not working, followed all the steps they gave me to try and improve the service, they all failed to help and one even prevented the program from starting at all. Their customer service is worse then the program itself and instead of doing the right thing and refunding my money, they cited a ridiculous policy in which they will not refund until "the problem has been resolved", giving no timeframe for when that may be or even what the "problem" is. Well, I can tell you what the problem is, Shadow PC is a scam, that is the problem, and the reason they can't give a timeframe is because they have no intention to stop scaming.

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