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Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.02/5 stars

Average of 9,255 Customer Reviews

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Review Details

  • Review fromLarry H

    Date: 09/14/2025

    5 stars
    Fast and very easy to navigate. All sites should be as easy to access.
  • Review fromBryan S

    Date: 09/14/2025

    5 stars
    Using ID.me has been a very satisfying experience. You only have to go thru the verification process when join. Their service is accepted by many federal agencies, Including the VA. It is also accepted by some civilian businesses.
  • Review fromVince L

    Date: 09/14/2025

    5 stars
    Easy and secure from my computer and cell phone. Fast to log into the VA!
  • Review fromJoseph C

    Date: 09/14/2025

    5 stars
    Easy and helpful ID system, worth it to have and use it.
  • Review fromJohn B

    Date: 09/14/2025

    5 stars
    This is the place to go to access your governmental affairs!**** B
  • Review fromSallie R

    Date: 09/14/2025

    5 stars
    We need trust ID.me to verify who we are and keep our access personal information safe and secure.
  • Review fromTim C

    Date: 09/14/2025

    4 stars
    I understand a Federal site requesting so much sensitive info but with so much hacking I was ***** about providing it. Had to trust the process though to gain access to the documents I needed. Sign-up was quite confusing but stuck with it and once I had it done getting in/out of the site was fairly easy & I was able to download/print the info I needed, no problem.
  • Review fromAlma A

    Date: 09/14/2025

    5 stars
    Ive used this several times. It is easy to navigate
  • Review fromKaren B

    Date: 09/13/2025

    5 stars
    Once the identity process is complete, it is a straightforward and quick way to verify my identity with essential websites.
  • Review fromMelvin C

    Date: 09/13/2025

    5 stars
    Everything was totally agreed. I really appreciate you guys thanks a lot.

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