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Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.02/5 stars

Average of 9,253 Customer Reviews

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Review Details

  • Review fromElias Roger M C

    Date: 09/20/2025

    5 stars
    It Was So Satisfying Finishing my Account with **********************! And you could trust and Feel Safe With My Account! Thank You For Everything! ????????
  • Review fromSomendra N

    Date: 09/20/2025

    5 stars
    ID.me uses multi-factor authentication and meets federal security standards to protect personal data, while allowing users to control what information is shared.
  • Review fromEthan H

    Date: 09/20/2025

    1 star
    Completely refused to verify my student ID, i submit my SSN and would have provided other information should it have been free, as my college transcript is not free and they wanted that. This website is terrible and wasted 40 minutes of my time with the bad customer support. Do not bother with them.
  • Review fromCarlos S

    Date: 09/20/2025

    5 stars
    Once created, it's a reliable way to safeguard your identity.
  • Review fromDana T

    Date: 09/20/2025

    5 stars
    Had a good experience and they make sure it's you.
  • Review fromJames V D

    Date: 09/20/2025

    5 stars
    Safe and Efficient. The cyberwar happens everywhere. This is a valuable function, and I'm personally pleased with its fortitude.
  • Review fromRoy W

    Date: 09/20/2025

    5 stars
    Works flawlessly every time I use it. I have been using since they started. I love sites that use ID.me. I know my login credentials are safer in 1 spot rather than spread all over site to site. 1 username and 1 password for many sites. Always a relief seeing IDme as a login method option.
  • Review fromSheryl M

    Date: 09/20/2025

    5 stars
    This. App is the best app above all. It's very thorough, not time consuming. And It's very user friendly.
  • Review fromSharon L

    Date: 09/20/2025

    5 stars
    Its safe, secure and easy to use! With all the scams and insecurities of protecting ones identity and information, this is one thing I can trust and not think about!
  • Review fromAmado V

    Date: 09/20/2025

    5 stars
    Secure and safe to use. Keeps me feeling secure and comfortable to share my personal information and makes me feel at ease.

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