Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.02/5 stars

Average of 9,255 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDan S

    Date: 09/13/2025

    5 stars
    Easy to use and a very secure sight, I use it often.
  • Review fromDonna B

    Date: 09/13/2025

    5 stars
    Well worth the time to do this! Once completed it make accessing needed FYI very easy and a true time saver!
  • Review fromKevin E

    Date: 09/13/2025

    5 stars
    Great service to prevent identity theft or fraud.,knowingly that your information is safe.
  • Review fromLarry H

    Date: 09/13/2025

    5 stars
    Being a service connected disabled veteran, it is most important to have access to all components of the medical services (medical history, appointment scheduling, messaging with medical staff, records, travel reimbursements, etc.). This inclusive process provides this for me and others like me. Thanks and God bless!
  • Review fromRajesh S

    Date: 09/13/2025

    5 stars
    Very easy and secure. You can checkout many things like govt. SS benefits state health care program , ******** , Snap benefits
  • Review fromGlenn R

    Date: 09/13/2025

    5 stars
    Got through to ** to check on status of my medications.
  • Review fromLisa T

    Date: 09/13/2025

    4 stars
    Great method for secure sign-in and access to important websites. Highly recommended.
  • Review fromBear A

    Date: 09/13/2025

    5 stars
    Having had to use *** for other federal, state, and corporate identity authentication practices, ID.me has been one of the least complicated, consistent approaches. It isn't changing constantly and you know what to expect. Also, unlike many others, it operates as advertised.
  • Review fromStephen W

    Date: 09/13/2025

    1 star
    Absolute nightmare but if you live outside ** the only option.. why? What was wrong with me accessing my SSA account as I did with no problem before this shpping site!!! Took over
  • Review fromBarb V

    Date: 09/13/2025

    3 stars
    How do we know that it really is secure? How do we know that **** doesn't have access?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.