Department Stores
Macy'sAbout
Important information
- Additional Info:Macy's stores are owned by Federated Department Stores.
About This Business
Business Details
- BBB File Opened:
- 5/17/1996
- Business Started:
- 1/1/1989
- Business Incorporated:
- 1/28/1994
- Type of Entity:
- Corporation
- Alternate Names:
- Federated
- Macy's Department Stores
- R.H. Macy & Co. Inc.
- Macy's Vision Express
- The Fur Vault at Macy's
- Business Management:
- Ms. Judy Risen, Coordinator
Additional Contact Information
- Principal Contacts
- Ms. Judy Risen, Coordinator
- Customer Contacts
- Ms. Judy Risen, Coordinator
- Additional Phone Numbers
- Other Phone: (703) 418-4488
- Other Phone: (703) 256-4822
- Other Phone: (610) 337-9350
- Other Phone: (800) 227-0859
- Other Phone: (610) 264-8711
- Other Phone: (800) 526-1202
- Other Phone: (610) 328-1234
- Other Phone: (215) 752-1340
- Other Phone: (301) 559-8800
- Other Phone: (301) 568-4500
- Other Phone: (215) 362-9100
- Other Phone: (703) 556-0000
- Other Phone: (240) 880-4200
Additional Information
- Refund and Exchange Policy
Returns by mail and in stores within 90 days of purchase for free. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.
New or gently used Cosmetic or Fragrance product purchased at Macy's will be accepted for return.
Some departments such as fine jewelry, tech accessories and furniture have different return guidelines. Full details can be found here.
- Business Categories
- Department Stores, Online Shopping, Credit Cards and Plans
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