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Business Profile

Insurance Agency

MayberryAdvisors.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 34 total complaints in the last 3 years.
  • 18 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company repeatedly and relentlessly robo calls pretty much everyday that is not a weekend or holiday... it is just plain harassment. Before you respond with: we keep records of every call, blah. blah, blah... I have my call logs of your company harassing me up to 5 times per day. Included a screenshot of a couple days ago that you called me 5 times and I have countless others available to dispute your nonsense.

    Business Response

    Date: 05/28/2025

    Hi,

    Per Mr. ********* request, his phone number has been added to our internal do-not-call list.

    Sincerely,

    Customer Service

  • Initial Complaint

    Date:04/29/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving multiple unwanted calls every day from this company from a variety of numbers, all of them identified as originating form this company. I have never filled out ANY form on their website, or even so much as visited their website as they claim others who have reported receiving these multiple calls. I want these calls to STOP.

    Business Response

    Date: 05/01/2025

    Hi,

    Per Mr. ******** request, his phone number has been added to our company's internal do not call list. 

    Sincerely,

    Customer Service

     

  • Initial Complaint

    Date:04/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THEY CALL ME ALL THE TImE. i have never called them or called them back but i better stop getting called.

    Business Response

    Date: 05/01/2025

    Hi,

    Per Ms. ******* request, her phone number has been added to our company's internal do not call list. 

    Sincerely,
    Customer Service

  • Initial Complaint

    Date:04/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** Advisors has called me 7 times and my phone has rung after I blocked their number on my phone and reported it to ****** as spam. Each time they call, I block their number and report it as spam over and over. Then they call again, and my phone keeps ringing like the number isn't blocked. Are they using a bogus or second phone number? I never contacted this company for an insurance quote. My phone number is on the National do not call list. Stop bothering me! Please stop calling my phone ************. I attached a screen shot of some of their calls.

    Business Response

    Date: 05/01/2025

    Hi,

    Per Ms. ********** request, her phone number has been added to our company's internal do not call list. 

    Sincerely,
    Customer Service

  • Initial Complaint

    Date:04/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This unethical company keeps giving me unsolicited phone calls from different phone numbers. When I block their call, they continue to call me using different phone numbers. I have received almost one phone call a day from "MayberryAdvisor," and each time it's from a different phone *********** are some of the phone numbers they have called from:************ ************ ************ ************ ************ ************ ************ ************ I have blocked all these numbers but I keep getting calls.I see ******** Advisors have replied here to other people's complaints, stating that they are responding to a form that the recipient filled out. This is a bold lie. I have never contacted this company and have never filled out any forms of theirs.

    Business Response

    Date: 05/01/2025

    Hi,

    Per Mr. ************ request, his phone number has been added to our company's internal do not call list. 

    Sincerely,
    Customer Service

  • Initial Complaint

    Date:04/24/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Calls from 8:00am until 8:00pm every day. I have blocked the number and they keep calling. I had never heard of this company and do not know how they got my number. I just want them to leave me alone.

    Business Response

    Date: 04/25/2025

    Hi,

    We have added Ms. ********* phone number to our internal do not call list. 

    Sincerely,

    Customer Service

     

  • Initial Complaint

    Date:04/23/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Said business calls every day 2xs or more never speaks when I block the number they call from a different number, I've never reached out to them

    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. ******** phone number to our do not call list. 

    Sincerely,
    Customer Service


    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. ******** phone number to our do not call list. 

    Sincerely,
    Customer Service


  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They keep calling me every day please stop

    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. Muttschall's phone number to our do not call list. 

    Sincerely,
    Customer Service

  • Initial Complaint

    Date:04/22/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Calls me everyday multiple times from different numbers. I never did business with you stop calling me. This is constant harassment and dirty tactics.

    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. ****** phone number to our do not call list. 

    Sincerely,
    Customer Service

  • Initial Complaint

    Date:04/18/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has been calling me for the last year and a half offering ********* I am not even old enough, as they have been told, have called from multiple numbers I keep blocking, reported them to the *** last year, obviously nothing happened.04/18/2025 04/16/2025 04/15/2025 Just the latest, all from different phone numbers.

    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. ********* phone number to our do not call list. 

    Sincerely,
    Customer Service

    Business Response

    Date: 04/24/2025

    Hi,

    We have added Mr. ********* phone number to our do not call list. 

    Sincerely,
    Customer Service

MayberryAdvisors.com is BBB Accredited.

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