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Find a Location

Oath has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Oath

      22000 AOL Way Dulles, VA 20166-9302

    • Oath

      12100 Sunrise Valley Dr Reston, VA 20191-3427

    • AOL, Inc.

      770 Broadway New York, NY 10003-9522

    • Huffington Post

      770 Broadway New York, NY 10003-9522

    • Oath

      1101 Conn Ave NW Ste 400 Washington, DC 20036-4351

    Business ProfileforOath

    Internet Service
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    AOL, Inc and its subsidiaries were purchased by Verizon in 2015 and have recently changed the AOL name to Oath.  More details regarding the history of this brand can be found here.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    193 complaints closed in last 3 years

    86 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Oath has 30 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Oath

        22000 AOL Way Dulles, VA 20166-9302

      • Oath

        12100 Sunrise Valley Dr Reston, VA 20191-3427

      • AOL, Inc.

        770 Broadway New York, NY 10003-9522

      • Huffington Post

        770 Broadway New York, NY 10003-9522

      • Oath

        1101 Conn Ave NW Ste 400 Washington, DC 20036-4351

      Headquarters
      22000 AOL Way, Dulles, VA 20166-9302
      BBB File Opened:
      1/1/1996
      Years in Business:
      37
      Business Started:
      1/19/1987
      Business Incorporated:
      5/24/1985
      Type of Entity:
      Corporation
      Alternate Business Name
      • Compuserve 2000
      • Netscape Internet Service
      • America Online
      • AOL.com
      • Compuserve, Inc.
      • Walmart Direct Internet Services
      • America Online Inc.
      • aol network
      • Mobileaim.com
      • Moviefone
      • Moviefone.com
      • AOL Broadband
      • Netscape Connect
      • Walmart Netscape Connect
      Business Management
      • Mr. Tim Armstrong, CEO
      • Ms. Heidi Jongquist, Assistant
      • Ms. Karen Flemming, Chief Legal Officer
      Contact Information

      Principal

      • Mr. Tim Armstrong, CEO

      Customer Contact

      • Ms. Karen Flemming, Chief Legal Officer
      Additional Contact Information

      Fax Numbers

      • (904) 357-7399
        Primary Fax
      • (703) 466-9225
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      193 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/09/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      5-9-2023: this is date that I became aware of the issue Related to this complaint is the fact that my ******** account was hacked and I am unable to secure it. ******** and AOL have a partnership where a ******** user can sign into the associated AOL account without using any passwords or security codes. AOL does not allow you to disconnect from the hacked ******** account. I have changed my password, but that does not prevent the ******** sign-in. My AOL is my email verification for all my banking, my family, business associates, and credit information. I never approved allowing the ******** sign-in to my AOL. I understand I could close my AOL account but that would be a massive undertaking as I have been using it for years and I have used my past email as my record of information. I simply want ******** disconnected from my AOL. As long as AOL is allowing ******** sign-in, they are giving permission to all hackers to steal AOL's customers' information. The hacker can go to my AOL security page and download all my personal information and security information. This is outrageous! AOL will try and tell you I can turn off this feature on ********, but clearly, I can not since my ******** account was hacked! Attached is a screenshot showing the ******** sign-in. AOL does not allow you to turn this option off.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patsy W

      1 star

      02/18/2024

      AOL sucks as a company. there are some staff at this company that when asked to put a supervisor on the phone either hang up or refuse to put a supervisor on the phone. I continue to have ongoing issues with this company deleting sub-email address. Despite having two case numbers from this company regarding my accounts, their staff hang up stating they can not access the account. This must stop or shut this company down.

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