Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Computer Software

Capterra

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Visit Website(703) 584-1700Email BusinessWrite a Review

About

Overview

Own this business?

Capterra

1201 Wilson Blvd Fl 9

Arlington, VA 22209-2300

Get Directions

Find a Location

Capterra has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Capterra

      1201 Wilson Blvd Fl 9 Arlington, VA 22209-2300

    • Capterra

      4350 N Fairfax Dr Ste 850 Arlington, VA 22203-1624

    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    F

    Reasons for rating

    • Failure to respond to 6 complaint(s) filed against business
    • 7 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Free website resource for business software help. Capterra connects software buyers to insights and vendors.

    Years in Business: 27

    Business Details

    Local BBB:
    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
    BBB File Opened:
    9/25/2007
    Business Started:
    2/14/1999
    Type of Entity:
    Corporation
    Business Management:
    Ms. Erica Shultz, Customer Service Specialist

    Additional Contact Information

    Principal Contacts
    Ms. Erica Shultz, Customer Service Specialist
    Customer Contacts
    Ms. Erica Shultz, Customer Service Specialist
    Mr. Gabrielle Whitt, Company Contact
    Additional Email Addresses
    Primary: Email this Business

    Additional Information

    Business Categories
    Computer Software, Project Management Software

    Latest Reviews

    • Alicia B

      "Their software wasn't useful to my company the way they sold it to be. When I tried to reason with them after paying for the services a full year & not using them - just wanting to stop paying for something we never actually used." ... Read full review

    View all Reviews

    Frequently asked questions about Capterra

    • Is Capterra BBB Accredited?

      No, Capterra is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of Capterra?

      Capterra has an F BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does Capterra have on BBB?

      Capterra has 7 complaints filed with BBB in the last 3 years, 3 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Capterra.

    • How many customer reviews does Capterra have on BBB?

      Capterra has 1 customer review on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Capterra.

    • How do I file a complaint against Capterra?

      You can file a complaint against Capterra on BBB.

    • Where is Capterra located?

      Capterra is headquartered at 1201 Wilson Blvd Fl 9, Arlington, VA 22209-2300.

    • What does Capterra do?

      The BBB Business Profile for Capterra describes the business as follows: Free website resource for business software help. Capterra connects software buyers to insights and vendors. Business category: Computer Software.

    • How long has Capterra been in business?

      Capterra has been in business for 27 years, since 1999.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.