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Business Profile

Digital Resources, LLC

This business is NOT BBB Accredited.

Complaints

Customer Complaints Summary

  • 26 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told that there was a lot of potential to make money with this program. Around the clock help, top of the line training & I got nothing. They advertised to get started as quickly as I wanted to. No one ever is available to answer the phone. I don’t have an email. I don’t have any training. I just paid $37 to be lied to. I want a refund but no one is ever available to answer my call & initiate it.

    Business Response

    Date: 02/14/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:01/21/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Jan 18, **** I reviewed a work from home add that stated with their program you could be making hundreds of dollars a day. You could start out making $ in just 15 minutes after you signed up and paid the $37.00.I have received nothing from them since. No contact, no email, no training, and it has been more than 15 minutes. I got scammed and would like to be refunded.

    Business Response

    Date: 01/22/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:12/19/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Digital Resource is the company name. I was contacted by a "mentor" who was going to help me set up my own business. Oh, I paid a 47-dollar fee upfront. This mentor asked me very personal questions. They wanted to know my personal information, my credit score, amounts on loans, Credit card balances and available credit. When I refused to disclose this information, I was called dishonest, silly and not teachable so not a good fit for their program.

    Business Response

    Date: 12/20/2023

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:12/05/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had signed up for an online business with Digital Resources on Oct 13th and they had charged me $47 and than charged me an additional $62 They had stated that I would receive an email with login information for getting started and never received said email. Tried calling company and could never get through to anyone to talk to. I find that this is probably a scam and would like to get a refund and be done with them.

    Business Response

    Date: 12/06/2023

    Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.

  • Initial Complaint

    Date:09/01/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an add on the *** news feed about work from home jobs. I signed up and paid $37.00 and another $62.00. I received a text from ************ to have a call with me to discuss the job. I received a call ************ and *************************** asked for my address and date of birth. We scheduled a time for today (9-1-23) for training. He never called. When i called both numbers the message I got was "I'm sorry, the number you called cannot be reached from your area).I would like my money back.

    Business Response

    Date: 09/02/2023

    We are sorry to hear about your customer experience. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:07/14/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product, at the end of the call, the man asked for my business name. I told him I did not have a business. he said I had to have a business to order the product and hung up. I used my debit card, and I could see where $37 was taken out of my account. I called them back and asked them to refund my money, she said I don't have an account with them. I would like them to refund my $37 to my card. Thank you.

    Business Response

    Date: 07/15/2023

    A refund was issued. Please allow 3-5 business days for it to show in your bank account.

    Customer Answer

    Date: 07/15/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************

  • Initial Complaint

    Date:06/21/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid the initial $17.00 start up fee and realized this is a scam and would like a refund.thank you.

    Business Response

    Date: 06/22/2023

    This person was not charged $17.00 by us. There is no record of a charge.

  • Initial Complaint

    Date:02/19/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Digital Resources advising this was a work at home business. I realized this was a scam when I was unable to locate the email sent with the instructions. I am going to call the support number provided and attempt to request a refund. I will update once that has been done. Thank you

    Business Response

    Date: 02/21/2023

    Refund was issued on 2/21/2023. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:12/05/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 13th I paid $47 for a program called Computer Elevate which offered a money back guarantee. Once I was contacted it turned out to be nothing like their promotion. Actually it was a drop shipping program which I am not interested in as it is too risky. Once I refused this they then had a person named Linda H*** contact me and then there was a link where they wanted another $99. I have been sent proof of my payment which was charged on a Capital One Credit card, but the refund was another made. They advertise the BBB on their promotion but they are not accredited and have an F rating. This is the second complaint that I have filed. I have sent proof of the payment to the BBB and they acknowledged it, but no refund has been made.

    Business Response

    Date: 12/07/2022

    A refund was issued. Please allow 3-5 business days for it to show in your account. There was confusion because you also purchased from us in May of this year with a different email address and that purchase was refunded in May.

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************** Took $49 from me and turned out to be a total scam. When I told them they were a scam the guy got aggressive on the phone. This took place on 11/4/2022. After speaking to them today 11/7/2022 I could tell they were a scam. They wanted to know my personal information, my credit score, amounts on loans, Credit card balances and available credit. I refused to disclose this information.

    Business Response

    Date: 11/08/2022

    A refund was issued today (11/8). Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.

Digital Resources, LLC is NOT a BBB Accredited Business.

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