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Business Profile

Digital Resources, LLC

This business is NOT BBB Accredited.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The transaction was on on July 19.
    The amount was $47.
    Tried to get a hold of someone and left message after message and no one got back to me.
    No one has tried to resolve this issue.
    I read it on Facebook and they never said it was a business venture. I was looking for at home work. They advertised for at work at home.

    Business Response

    Date: 08/05/2025

    Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.

    Customer Answer

    Date: 08/05/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 23697873, and find that this resolution is satisfactory to me.




    Sincerely,



    ******* *******

  • Initial Complaint

    Date:06/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I know better than to fall for this scam, or so I thought. I got combative with this guy on the phone a few times because he was all up in my personal and financial business and I didn't understand why. He kept me on the phone for 40 mins telling me stories and trying to build rapport. He said that he would have to schedule a time to have a "Senior Director" talk with me all while having me apply for credit and then going through my history. He said that in order to proceed, they would need $5000, but for me they would accept $2000 on a payment plan. I hung up and blocked them.
    I need a refund and for these people to be out of business.

    Business Response

    Date: 06/04/2025

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:05/05/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Notice on Facebook about help with marketing - the program was not as they described and I called them and they said that they understood my concerns and that they would issue me a refund. No refund has been forthcoming. I cannot presently find the phone number to contact them again

    Business Response

    Date: 05/06/2025

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:03/08/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/5/25 I came across this ad on Facebook. It said I could make alot of money in this easy money company. I paid 47.00 to get access to a site that would train me. I can't find them now.

    Business Response

    Date: 03/09/2025

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:12/26/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On/about Nov 5, 2024, I signed up for an online training program to make money using AI, paying a $47 fee. Then, I paid an additional $37 for a push-button software upgrade. I was contacted by phone to "qualify me" and after answering some curious personal questions. These answers apparently "qualified" me to move to the next step, where I was then guided to speak with a 'guide'. When I spoke with this 'guide' she seemed very disorganized and didn't know that I had already spoken with someone who 'assigned me to her'. When I called to be 'qualified' the first time I could not get through for several attempts and when I finally did get through I expressed frustration with the process and proceeded to be insulted at which point I ended the call. I was then contacted by my 'guide' who seemed clueless. I asked if there were other charges involved and for what and got no response. I believe the 'next step' is to be asked (pressured) for personal financial account info (credit card) to proceed. This is evidently part of an elaborate scam. A refund is the least these clowns should provide.

    Business Response

    Date: 12/27/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:12/02/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/30/24, I gave my debit card information to pay $47 to Digital Resources after reading their (scam) ad...alluring and enticing as it was. I have not received anything since then and I want my $47 refunded, after reading these complaints. Please help me. I would appreciate it. Let's get this company off the Internet.

    Business Response

    Date: 12/02/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

  • Initial Complaint

    Date:11/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11-19-24, I responded to an advertisement from "The Intentional IEP". The add was misleading as it said 'free resources',,,,then it asked to accept the **** Tool Kit'....which I did not realize was a digital download instead of an actual product. On 11-21-24, I was notified by email that I was billed $46.97 for a Membership, as well as the Toolkit.... I was unable to open any of the resources, so I immediately asked for a refund, because I did not realize that I would be charged for something that I could not Access. I was told that it was because of my school's firewall,,,,but they could not refund it due to 'their Policy'...... I have contacted them several time, as well as notified Pay Pal, that I do not have access to any product or service....

    Business Response

    Date: 11/23/2024

    This person does not exist in our database. Additionally, we do not have ***** as a price and don't recognize "IEP Tool Kit nor do we accept ******.

  • Initial Complaint

    Date:10/24/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/24/24, I signed up for an online training program to make money using AI, paying a $47 fee. Then, I paid an additional $37 for a push-button software upgrade. However, this turned out to be untrue. I received two emails, both leading to the same platform.Following the first step, I called the provided number and left a message for the "advanced team." A few hours later, I received a call back and was asked a number of personal questions, which I answered hesitantly. These answers apparently "qualified" me to move to the next step, where I was then guided to a credit card application site and pressured to apply. I was told this was part of their process, and if I didnt apply, I wouldnt be able to move forward.I found this suspicious because I already have plenty of available credit, and the representative couldnt explain why I needed more. When I refused, he insulted me for a few minutes and then hung up.This is a scam. Stay away!

    Business Response

    Date: 10/25/2024

    Your refund was issued. Please allow 3-5 business days for it to show in your bank account. We are sorry to hear about your customer service experience.

  • Initial Complaint

    Date:02/15/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was billed ***** on 1-12-24 for an internet money making opportunity. It was a video that I watched on a ******** ad, as it actually seemed legitimate. After the money was paid, I was given another phone #, where I spoke to someone about more details about program. I was then informed that I would have to purchase a web site and than maintain it, including pay for "web traffic fees", etc. I was told ahead of my original fee that this was a no risk, money back opportunity. I can no longer reach them, as I tried to call the billing phone #, but the # does not go through *************).

    Business Response

    Date: 02/16/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

    Customer Answer

    Date: 02/16/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

    Customer Answer

    Date: 02/27/2024

    This is a follow up on my complaint on Digital Resources (#********). I accepted the offer to refund my $ but still have yet to receive the funds. It has been several days now.

    Sent from *********************** (******************)

    Business Response

    Date: 02/28/2024

    You were refunded on 2-16-24 as per stated already. Check with your bank again.

    01/12/24-01/13/24 $47.00 Initial Charge-********** 
    02/16/24-02/16/24 ($47.00) Refund-**********

    Customer Answer

    Date: 02/28/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:02/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told that there was a lot of potential to make money with this program. Around the clock help, top of the line training & I got nothing. They advertised to get started as quickly as I wanted to. No one ever is available to answer the phone. I don’t have an email. I don’t have any training. I just paid $37 to be lied to. I want a refund but no one is ever available to answer my call & initiate it.

    Business Response

    Date: 02/14/2024

    We are sorry to hear we did not meet your expectations. A refund was issued. Please allow 3-5 business days for it to show in your bank account.

Digital Resources, LLC is NOT a BBB Accredited Business.

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