Business ProfileforStephen Wade Auto Center

On 3/23/24 @ Stephen Wade Chrysler Jeep Dodge Ram in St. George, UT @ approximately 9:45AM having come from Page, AZ 2 1/2 hours away. I questioned fees or numbers I am not seeing because it does not add up. I said I need my keys back for my intended trade because I needed to leave. He (Alfredo A*****) went with the paperwork & came back in an elevated near yelling voice and tone in the middle of a public space saying "we don't want to do business with you, get out of here" for which I felt VERBALLY ASSAULTED & have NEVER experienced at any dealership/anywhere else for that matter. This is about 11:30AM. I never rose my voice or showed aggression to elicit such a response from a place of business as a whole or a single individual representing the business. I did also question all of their advertised incentives & APR & felt uneasy because the information was not straight forward and transparent. SW CJDR advertised 6.45% apr/60 months on the 2024 Jeep Overland I specifically wanted. The SW Auto Center main site for the vehicle presented an advertised 5.99%/72 months. Yet at the dealership only had 6.9% presented as the lowest possible APR factoring in that I do have 820+ credit. They initially said that they could not even find the 6.45% advertised on their own site so I provided a video navigating their own website to the promotion which actually had the exact VIN of the vehicle I wanted listed as the sample for the rate incentive on top of the $4K cash incentives and dealer discount SWAG price which they couldn't even provide on the initial deal sheet in person on 3/23 which is well advertised, documented and valid. I left without doing business with them and quite *****ly would never do business with a Stephen Wade Dealer at this point. I wanted that Jeep today, stock ******* VIN#ending in ****** and if they would have been forthcoming and transparent I would have come home with the Jeep at near what I expected. see attached full complaint description.