Reviews

Review Details

• Review fromMichelle N

  Date: 04/16/2025

  1 star
  I started noticing that I would have what appeared to be silver glitter on my face after applying my makeup. By the time i figured out that it was flakes of the finish coming off of the makeup brushes, all of my makeup has been compromised with bits of metal flakes. This makeup system and brush collection was a big investment that is now unusable. It is also dangerous, I have gotten metal flakes in my eyes. I would expect this from cheap brushes but these are expensive. REMOVEDwill do nothing. I am past my 30 day return.

• Review fromShelly R

  Date: 12/21/2023

  1 star
  Terrible service. Will only accept three items back for refund when I ordered more! Paying for product that doesnt live up to the hype. Representative wont get back to me. The makeup doesnt spread on easily for me. I've had no follow up help. Very disappointed in this. Guess Lancme isnt so bad after all!

• Review fromKandi T

  Date: 12/19/2023

  3 stars
  Long lasting makeup. Very worth the price. BUT, its not for older skin. Its heavy and shows every fine line and wrinkle.

• Review fromconnie m

  Date: 11/30/2023

  1 star
  horrible experience so far. I ordered from an artist and my order got sent in under someone's name who i briefly chatted with. I have emailed the company several times and get nothing but a generic response. There is NO phone number that you can call... i.e. no customer service. Do not buy from these people. If I could give them less than one start i would .

  Seint

  Date: 12/04/2023

  I'm so sorry to hear this! I've checked our records and we don't have an email from you. Please fill out this contact form so we can help you further: REMOVED

• Review fromKrista M

  Date: 10/20/2023

  1 star
  I strongly advise against signing up as an artist with this platform. My experience trying to cancel my artist account over the past four months (long story short I thought it was canceled and it wasn't I somehow over looked the charge for over a year as it was on a business account and I have a lot of little expenses coming out) has been nothing short of frustrating and disappointing. Despite providing evidence of my cancellation request, they claim I never canceled and are now avoiding any form of communication.What's worse, my credit card continues to be charged, despite numerous emails exchanged with their customer care corporate department, which I find to be sketchy and unresponsive. To date, I've been charged for 1.5 years, a total of $12 per month. Their refusal to discontinue these charges led me to file a credit card fraud claim on my business card, which now entails the cumbersome task of untangling my business card from all associated accounts and updating my payment method.I cannot adequately express the extent of my frustration with this company. It's not just a mere inconvenience; it's an ongoing ordeal that reflects poorly on their integrity and customer service.