Reviews

This profile includes reviews for Aptive Environmental, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Aptive Environmental, LLC has 83 locations, listed below.

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  Aptive Environmental, LLC

  548 W 8360 S Sandy, UT 84070-6440

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  Aptive Environmental, LLC

  8800 Jameel Rd Ste 100B Houston, TX 77040-6243

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  Aptive Environmental, LLC

  4700 Northgate Blvd Ste 135 Sacramento, CA 95834-1148

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  Aptive Environmental, LLC

  733 Lakeview Plaza Blvd Ste E Worthington, OH 43085-4778

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  Aptive Environmental, LLC

  17919 W Lincoln Ave New Berlin, WI 53146-2126

Review Details

• Review fromJOY M

  Date: 12/11/2025

  1 star
  **** ALERT! Terrible company! We canceled their service when we moved after one month of service. Now they are sending us to collections for a bill we never received for an account that has our name on it and was opened by someone else two months after we moved. They will not let us close the account because we are not calling from the number linked to the account. I asked how I was supposed to call from a number that is not mine to cancel the account. So they are continuing to bill us for an account that does not belong to us at an address we have not lived at for 6 months. We have noway to cancel the account and we are being sent to collections for it. STAY CLEAR OF THIS COMPANY!

• Review fromDoug S

  Date: 12/09/2025

  1 star
  Very poor company. Have video from ring doorbell of lawn with date stamp where lawn looks good. Next day ring showed tech walking over same area and 24 hrs later big spot of grass dead. Did not come back to life all summer. Had to reseed. They denied it was their fault ??? Finished contract because had to pay full year regardless. Now over year later they claim to want more money. Very dishonest company. Should have checked reviews before ever agreeing to their high pressure sales tactics. BEWARE !!!!!

  Aptive Environmental, LLC

  Date: 12/11/2025

  Hi ****, Thank you for taking the time to share your experience. We understand how frustrating it must have been to see issues with your lawn and feel that your concerns werent addressed. At Aptive, we take feedback like this seriously and strive to provide clear communication, fair resolution, and professional service to every ************ like the opportunity to review your account and the circumstances surrounding your concerns to ensure everything is handled appropriately. Please reach out to us at ************************************ so we can address this directly and work toward a resolution.We value your feedback as it helps us improve and continue serving our Aptive community with integrity.

  Aptive Environmental, LLC

  Date: 12/11/2025

  Hi ****, Thank you for taking the time to share your experience. We understand how frustrating it must have been to see issues with your lawn and feel that your concerns werent addressed. At Aptive, we take feedback like this seriously and strive to provide clear communication, fair resolution, and professional service to every ************ like the opportunity to review your account and the circumstances surrounding your concerns to ensure everything is handled appropriately. Please reach out to us at ************************************ so we can address this directly and work toward a resolution.We value your feedback as it helps us improve and continue serving our Aptive community with integrity.

  Aptive Environmental, LLC

  Date: 12/11/2025

  Hi ****, Thank you for taking the time to share your experience. We understand how frustrating it must have been to see issues with your lawn and feel that your concerns werent addressed. At Aptive, we take feedback like this seriously and strive to provide clear communication, fair resolution, and professional service to every ************ like the opportunity to review your account and the circumstances surrounding your concerns to ensure everything is handled appropriately. Please reach out to us at ************************************ so we can address this directly and work toward a resolution.We value your feedback as it helps us improve and continue serving our Aptive community with integrity.

• Review fromMichael M

  Date: 12/08/2025

  1 star
  As everyone has already stated, I will again as I am a former customer. Hostile door to door sales tactics with all out lies at any cost. After one month, I decided to pay the $199 fee to get out of the contract. They were using watered down *************** that you can buy from ********** in order to treat my property. After paying the $199 early withdrawal fee and a year later, they are now again trying to charge me $199 under a new invoice, unrelated to any type of services ever rendered. These fraudsters have even tried coming back to my door to try and sell me again, which I promptly escorted them off my property. Stay far far away, it's fraud people.

  Aptive Environmental, LLC

  Date: 12/10/2025

  Hi *******,Thank you for taking the time to share your experience. Im sorry to hear that your time with Aptive did not meet your expectations and that there were concerns regarding communication and service. We take feedback like this very seriously, as we want every customer to feel informed and treated with respect.I would like the opportunity to review your account and clarify any outstanding billing or service concerns. Please reach out to us directly at ************************************ so we can address this and ensure everything is handled appropriately.We appreciate your feedback and the chance to make things right for all of our customers.

  Aptive Environmental, LLC

  Date: 12/10/2025

  Hi *******,Thank you for taking the time to share your experience. Im sorry to hear that your time with Aptive did not meet your expectations and that there were concerns regarding communication and service. We take feedback like this very seriously, as we want every customer to feel informed and treated with respect.I would like the opportunity to review your account and clarify any outstanding billing or service concerns. Please reach out to us directly at ************************************ so we can address this and ensure everything is handled appropriately.We appreciate your feedback and the chance to make things right for all of our customers.

• Review fromHenry C

  Date: 12/04/2025

  1 star
  This company uses very misleading tactics, I would even say they outright lie to potential customers about being able to pay month to month and cancel anytime, when in reality you are locked in a contract that costs money to cancel. My husband and I both heard the salesperson say we can cancel anytime if we aren't satisfied with the service. We are now stuck with a cancelation fee in the month of December when we need money the most. The services we received during the summer were not even worth the price. We had swarms of flies and mosquitos in the yard even right after treatments. Please go inside your house and hide when you see these people coming.

  Aptive Environmental, LLC

  Date: 12/08/2025

  Hi *****,Were very sorry to hear about your experience and the frustration it has caused. At Aptive, we take concerns about communication, contracts, and service effectiveness very seriously. Our goal is always to provide clear, transparent information and reliable, effective pest control for every customer.We understand how upsetting this situation must be, especially with unexpected fees and service concerns. We encourage you to reach out to us directly at ************************************ so we can review your account, address your concerns, and work toward a resolution.Thank you for bringing this to our attention. We value your feedback and are committed to improving our service and communication.

  Aptive Environmental, LLC

  Date: 12/08/2025

  Hi *****,Were very sorry to hear about your experience and the frustration it has caused. At Aptive, we take concerns about communication, contracts, and service effectiveness very seriously. Our goal is always to provide clear, transparent information and reliable, effective pest control for every customer.We understand how upsetting this situation must be, especially with unexpected fees and service concerns. We encourage you to reach out to us directly at ************************************ so we can review your account, address your concerns, and work toward a resolution.Thank you for bringing this to our attention. We value your feedback and are committed to improving our service and communication.

• Review fromDayakar R

  Date: 12/03/2025

  1 star
  Aptive pest control is dishonest and predatory company . It is very hard to get out of the contract once you are in. their reschedules are very bad, sometimes they may just spray the water. DO NOT FALL FOR THEIR SALES. Once you sign, you are stuck.

  Aptive Environmental, LLC

  Date: 12/08/2025

  Hi *******, Were truly sorry to hear about your experience and the frustration it caused. At Aptive, we take concerns about honesty, transparency, and customer satisfaction very seriously. Our goal is always to provide clear communication, fair service, and flexible solutions for all our customers.We understand that issues with contracts or rescheduling can be stressful, and we want to address your concerns directly. Please reach out to us at ************************************ so we can work with you to resolve any outstanding issues and ensure your experience is made right.Thank you for bringing this to our attention and giving us the opportunity to improve.

• Review fromDanielle M

  Date: 12/03/2025

  1 star
  Had a gentleman come to my house for a pest control plan, I told him we rent he told me that most rentals dont include pest control. He assured me if I signed up that day I could check my lease and cancel within 3 days if we do indeed have pest control included. I texted the gentleman the next day and let him know that I checked with our landlord and we do have pest control so I would not need their services to which he responded. Yet I still had a pest control gentleman show up to spray and I turned him away letting him know the situation. I proceeded to call customer service who assured me it would be cancelled. Following month I get a text about an appointment again, to which I called customer service for the second time to tell them I do not need their services and that I cancelled within the 3 days to which I was told my plan was not cancelled. I check my bank account and I am once again charged but this time its $139. The following month I once again get a text and charge for $139 that I have an appointment, I call customer service again for the third time and let them know whats going on. I have had to cancel my debit card because they refuse to stop charging my card after multiple attempts to cancel. So now I am out over $300 for NO SERVICES to my home. Im a single mom so I hope you feel good about taking money from me. Going on another month and I have now received another text about an appointment, thankfully you cant charge me anymore since I changed debit cards. TERRIBLE CUSTOMER SERVICE!

  Aptive Environmental, LLC

  Date: 12/08/2025

  Hi ********, Thank you for sharing your experience, and we sincerely apologize for the frustration and inconvenience youve faced. At Aptive, we strive to make cancellations and account changes straightforward, and its clear that we fell short in handling your situation. We completely understand how upsetting this must be, especially given the repeated charges and time spent resolving this.We want to make this right and encourage you to reach out to us directly at ************************************ so we can ensure your plan is fully canceled and address any concerns about the charges.We truly appreciate you bringing this to our attention, and were committed to doing better. Thank you for choosing Aptive and for giving us the opportunity to address this issue.

• Review fromDeborah H

  Date: 12/01/2025

  1 star
  Sales *** sold service as a monthly pest treatment. Aptive did provide the 1st treatment without issue. When I called for the 20 day initial follow up I was told it would be scheduled ***** after initial treatment, which was within the timeframe for the next treatment. I was told the sales *** should not have told me 20 days. Never received that treatment. Had to call in ****** when next treatment was late and again in Sept, stating I would no longer be calling for a service I was told was automatic and did not require a call from the customer. Was charged 2 more months with no service provided. Called to cancel when the next treatment was scheduled 1 week short of 3 months. Company refused to reverse charges for service not provided and insisted I had to pay a cancellation fee even though they were in breach of contract. Presented to me as a local company. ** is not local to **. Would not recommend this company. The only reason for 1 star is because there's no option for zero stars.

  Aptive Environmental, LLC

  Date: 12/03/2025

  Hi *******,Thank you for taking the time to share your experience. I completely understand your frustration, this is not the level of service or communication we aim to provide at Aptive, and Im truly sorry for the stress and confusion this situation has caused.I want to assure you that we take feedback like yours seriously. Id like the opportunity to review your account in detail to better understand what happened, address the missed services, and work toward a resolution. When you have a moment, please reach out to us at ************************************ with your service address so we can make this ******** Aptive, we strive to provide clear, reliable, and timely pest solutions, and we deeply regret that your experience did not reflect that. We appreciate you bringing this to our attention, as it helps us improve for all of our customers.

  Aptive Environmental, LLC

  Date: 12/03/2025

  Hi *******,Thank you for taking the time to share your experience. I completely understand your frustration, this is not the level of service or communication we aim to provide at Aptive, and Im truly sorry for the stress and confusion this situation has caused.I want to assure you that we take feedback like yours seriously. Id like the opportunity to review your account in detail to better understand what happened, address the missed services, and work toward a resolution. When you have a moment, please reach out to us at ************************************ with your service address so we can make this ******** Aptive, we strive to provide clear, reliable, and timely pest solutions, and we deeply regret that your experience did not reflect that. We appreciate you bringing this to our attention, as it helps us improve for all of our customers.

• Review fromChris G

  Date: 11/28/2025

  1 star
  This company is absolutely the worst at customer relations. They never show up, make appointments they dont keep and send their technicians out without being prepared. Did I mention they lie to your face and tell you want you want to hear and then do whatever they want. I told the landlord to fire them. I figured after three appointments that had been canceled unbeknownst to us that it was time to move on to a new company. Whatever you do make sure you dont hire these people. They are a scam.

  Aptive Environmental, LLC

  Date: 12/01/2025

  Hi *****,Were very sorry to hear about your experience and truly appreciate you sharing your feedback. This is not the level of service we strive to provide at Aptive, and we completely understand your frustration regarding missed appointments and communication issues.We would like the opportunity to make this right and review what happened with your account. If youre willing, please reach out to us directly at ************************************ so we can fully understand the situation and see how we can resolve it. Your feedback is important to us, and we want to ensure that every customer receives the reliable, professional service that Aptive is known for.

• Review fromELEANOR C

  Date: 11/25/2025

  1 star
  Aptive Breeched contract. Aptive failed to provide services agreed upon. Lack of follow through with Operations Manager. I continued to fulfill my monthly payments in spite of their failure. I was forced to ****** contract due to their breech. After numerous attempts and telephone calls, I was reassured and clarified (numerous times) that a refund would be issued. I was asked to wait a week for my refund. I was told that I would receive it by 11/20/25. On 11/25/25, I was informed by the Operations Supervisor, that a refund was going to be done in the form of a voucher. A "voucher". I was quite perplexed. Why would I want a voucher? I informed the Operations Supervisor that first of all, I was "done" with Aptive, did not trust them, and had already cancelled the contract. I did not want a voucher. I wanted a refund for services I paid for and services that Aptive failed to render. He apologized and reported that there wasn't anything else he could do. Aptive Environmental was dishonest, unprofessional, and breeched an agreement.

  Aptive Environmental, LLC

  Date: 11/28/2025

  Hi *******, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience youve experienced. We understand how upsetting it is to pay for services that were not rendered and then encounter issues with the refund process.We take concerns like yours very seriously and want to make this right. Please contact us directly at ************************************ with your service address and account details so we can review everything and ensure your refund is properly processed. Your feedback is important, and we truly appreciate the opportunity to resolve this situation.

• Review fromDwight M

  Date: 11/25/2025

  1 star
  DO NOT SUBSCRIBE to Aptive Pest Control. This is door to door sales and high pressure. Once they get you into a long contract (very steep penalties for early out) youll end up paying almost $2,000.00 per year and when you want to get out of it they make it extremely difficult. You basically have to tell them to mind their own business and quit calling me here! This is a bona fide racquet. *********** for customer service is off shore and the process is long and stupid. Just go with a local company who has a local number and someone you can talk to directly. If I could leave negative stars, I would.

  Aptive Environmental, LLC

  Date: 11/28/2025

  Hi ******, Thank you for taking the time to share your feedback. Were very sorry to hear about your experience and understand your frustration regarding our sales process, contract terms, and communication. This is not the experience we want for anyone in the Aptive neighborhood.We take concerns like yours seriously and would like the opportunity to review your account and work toward a resolution. Please reach out to us directly at ************************************ so we can address your situation and see how we can assist you. Your feedback is important, and we hope to have the chance to make things right.