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Business Profile

Pest Control Services

Aptive Environmental, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Pennsylvania Office of Attorney General Consent Order

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On May 26, 2023,  Aptive Environmental, LLC (Aptive) entered into a Consent Order with the Pennsylvania Office of Attorney General to settle a petition filed earlier this year alleging that Aptive was violating the terms of a 2019 settlement agreement in which Aptive agreed to comply with obtaining the required solicitation permits prior to engaging in door-to-door sales; provide consumers with a copy of the contract at the time of signing; inform consumers of their three day right to cancel; and honor consumer cancelation requests. Though Aptive had agreed to the terms laid out in the 2019 settlement agreement, a new investigation was opened after learning that Aptive may have been in violation of the agreement. 

    The Consent Order requires Aptive Environmental, LLC to pay the Commonwealth $220,000, which represents $195,000 in civil penalties, and $25,000 to reimburse the Commonwealth for its investigative and legal costs. 

Business Details

BBB File Opened:
4/6/2016
Business Started:
10/27/2015
Business Started Locally:
10/27/2015
Business Incorporated:
10/27/2015
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. David Royce, Chairperson
Mr. Vess Pearson, CEO
Mr. Nathan Wilcox, Chief Legal Officer

Additional Contact Information

Principal Contacts
Mr. David Royce, Chairperson
Mr. Vess Pearson, CEO
Mr. Nathan Wilcox, Chief Legal Officer
Customer Contacts
Mr. Nathan Wilcox, Chief Legal Officer
Additional Phone Numbers
Other Phone: (214) 762-6090
Other Phone: (844) 573-7111

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Pest Control Services

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