Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kornerstone Administrative Services, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKornerstone Administrative Services, LLC

    Auto Service Contract Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Kornerstone partners with automobile dealers, to provide vehicle protection products.

    Business Details

    Location of This Business
    111 E Broadway Ste 900, Salt Lake Cty, UT 84111-5235
    BBB File Opened:
    1/31/2011
    Years in Business:
    19
    Business Started:
    1/5/2005
    Business Started Locally:
    1/5/2005
    Business Incorporated:
    1/20/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David Ostergar, Claims Manager
    Contact Information

    Principal

    • Mr. David Ostergar, Claims Manager

    Customer Contact

    • Mr. David Ostergar, Claims Manager
    Additional Contact Information

    Fax Numbers

    • (801) 428-1935
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was sold this service agreement as if it was extending my Mopar dealer warranty not the dealership warranty. When I went to get an oil change in November 2023 at Union city jeep, I couldn't because I could only use it at Ed Voyles. I've spoke with Jonathan G**** from Ed Voyles who sold me the agreement on 11/3/23. He said, he would handle it and call me back. He has never called me. I've emailed Ed Voyles twice along with Kornerstone who the agreement is partnered with. Kornerstone has me as cancelled but says Ed Voyles is responsible for refunding me my money. I've never used this service and cancelled within the appropriate time frame. However, Ed Voyles is saying Korner stone is responsible for my refund.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tim A

    1 star

    12/04/2023

    Not really a reputable company. We bought a used car three years ago (little more than one year old and about ***** miles) from a big box dealership and purchased what we were told was a top of the line bumper to bumper warranty. We had to have a parking module replaced less than a year into ownership. Now, that same module has gone bad again 2 1/2 years later. The dealership has said since it was this long ago, it is not covered under their warranty. Now, Kornerstone has refused to pay most of the bill claiming that since they already paid for it once, they do not have to do it again, but will cover less than half of the bill out of "kindness". Nearly every warranty work needed on this car (2019 GMC Acadia Denali) for the last three years, has resulted in this warranty company refusing or not wanting to cover what we paid for in the warranty.

    Local BBB

    BBB Mountain West

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.