Reviews
Customer Review Ratings
Average of 38 Customer Reviews
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Review fromArden M
Date: 09/26/2024
5 stars***** quickly and easily guided me through the *** Compliance process.Review fromBarbara S
Date: 09/23/2024
5 starsWithout Ericas wealth of knowledge, experience and willingness to educate me, I would have been lost on behalf of my business in securing the requisite security software, completing the proper survey and running the scans. She was more than happy to walk me through the entire process. It would be nice if all employees were willing to provide the same level of customer service as I received from *****.Review fromDustin D
Date: 09/09/2024
5 starsDustin D
Date: 09/09/2024
Excellent service got my compliance fully updated and easily explained the overall process and what need to be done. Took less than 10 minutes!
SecurityMetrics, Inc.
Date: 10/17/2024
We appreciate the time it took to log in and submit this kind review! Thanks so muchReview fromErica E
Date: 09/03/2024
5 stars***** ***** is the ideal customer service person. She was warm, friendly, helpful, had a good sense of humor, and patient.Review fromJalil S
Date: 08/30/2024
5 starsJalil S
Date: 08/30/2024
Very helpful, friendly and professional. I called a couple times and both representatives were easy to understand.SecurityMetrics, Inc.
Date: 10/17/2024
Thank you so much for your kind review.Review fromjudy r
Date: 08/22/2024
5 starsOMG! The greatest lady ever. She is patient and kind and stayed with me through the whole compliance set up. She's a keeper :>)Review fromMissy W
Date: 08/20/2024
5 starsMy renewal process was quick and very efficiently handled by the team.Review fromAlyson G
Date: 08/19/2024
5 starsShe was very helpful and quick and answered any questions I had regarding what we were doing.Review fromMary Ann P
Date: 08/15/2024
5 stars***** was very helpful and easy to understand. She was pleasant to work with,Review fromCharles G
Date: 08/15/2024
1 starExtremally hostile and aggressive sales representative demanding we become compliant. Non-stop calls and emails. I told them there would be a harassment lawsuit if I received another email/call as they may take this email as me refusing their "required" service. The most interesting part is that I am "Not PCI Compliant" however business carried on as usual with no interruptions. Do not fall for the scam.
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