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Business Profile

Network Security

SecurityMetrics, Inc.

Reviews

Customer Review Ratings

4.38/5 stars

Average of 40 Customer Reviews

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Review Details

  • Review fromStacy P

    Date: 02/06/2025

    5 stars
    Excellent. Super friendly and knowledgeable. PCI compliance is so not fun. ***** made it quick and painless.
  • Review fromBrenda S

    Date: 12/19/2024

    5 stars
    ***** ***** was extremely helpful in getting the business moving forward becoming PCI Complaint. She was friendly and knowledgeable.
  • Review fromOpie H

    Date: 12/19/2024

    5 stars
    ***** made this process much more pleasant than we imagined it would be. They assisted my company with our PCI compliance process and I am grateful that they were the person I spoke with. Great attitude for someone in **************** Their ability to be patient and understanding is unmatched. Thank you *****!
  • Review fromGreg C

    Date: 12/10/2024

    5 stars
    I had the pleasure of chatting with ***** ***** from SecurityMetrics today, after several frustrating (and long) phone interactions with ************* and GlobalPayments. ***** was not only incredibly helpful, sympathetic, and knowledgeable, but she was also cheerful and funny! My business situation had extenuating circumstances that made my case a bit more complicated, and she handled them all with professionalism and expediency. If I could hire her away, I'd do it in a heartbeat. She made the process simple and understandable, and I'm extra grateful. BIG thanks to *****, she's a fantastic reflection on the company!
  • Review fromChristopher H

    Date: 12/05/2024

    5 stars
    SecurityMetrics - 5-Stars I recently used Security Metrics to help me with achieving PCI Compliance and could not have been happier with the experience that my representative ***** *. provided. This is my first attempt at starting up a small business where I will be handling/receiving credit card information, and ***** and the folks at SecurityMetrics make an extremely overwhelming process incredibly painless and easy.She walked me through all of their plan options, the benefits of each, and asked very specific and intentional questions to identify which plan will be the best for me and my company. ***** even stayed on the line to walk me through the SecurityMetrics web portal and my account screen, giving me a personal tour of the site and what my next/first steps should be. Thank you, ***** for making this process streamlined and easy! I really appreciate it and can't recommend SecurityMetrics enough!A+ and 5-Stars!!!C.H.
  • Review fromLynette B

    Date: 11/25/2024

    5 stars
    ***** was so helpful and the card processing security easy.
  • Review fromShannon T

    Date: 11/20/2024

    5 stars
    *****, was a delight. She made it so easy, gave accurate information. Now I know to complie yearly, I look forward to taking with *****.
  • Review fromBecca E

    Date: 11/11/2024

    5 stars
    ***** And ***** were both very helpful. We are a small business and they walked me through the process and made taking care of PCI compliance easy. A very Big thank you to them both! They are both very knowledgeable, kind, and friendly.
  • Review fromAmi Z

    Date: 10/23/2024

    5 stars
    ****** was extremely helpful! I am not computer savy and he helped me through the process seamlessly!
  • Review fromCharles B

    Date: 10/15/2024

    5 stars
    ***** ***** is awesome and help me become PCI Compliant in very short order.If your company has been afraid of the long and complicated process, ***** will take good care of you and you will likely become compliant as well.

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