Business ProfileforBuyyourownmodem.com

Two items were purchased on line, from (buyyourownmodem) with the note slightly scratched or dented but refurbished. ((Refurbished is the key word here) When the two items arrived they were sent by two different private individuals from two different states. they were dirty right out of the box as you would expected when sold used and by individuals on line. i contacted the company the same day i received them and asked them to take them back, after several emails it became clear they would take them back but were going to use there warranty return policy to blame me for any none working item. after several more emails they refused to commit to a full return, but wanted me to send them back at my experience. Summery these items could not be refurbished and confirmed refurbished by the selling company if they were sent from private individuals. this is fraudulent i don't expect to get my money back but i don't want others to fall victim to this company. if i could get my charges reversed by the company that would be great but not expected based on past contact with them. Full E-mail chain attached.