Customer ReviewsforTim Dahle Nissan Murray

I have to say, when I read these 1 star reviews, I was like yeah no way. After going and experiencing it, it’s 100% on point. Fortunately I didn’t get the deal or car I wanted but i’m the end, they still owe me $$. Yeah, i’ll get it back, but they’re just claiming the the refund is coming up as an error with my bank. Yeah so shady. I have to say, my salesman is the ONLY zone that is straight forward and honest with me. I feel bad that he is associated with this group. I know he can do and get better than this company. Shame on Tim Dahle for having your team be SO inconvenienced.

They sold me an extended warranty that I did not ask for nor did I even want. I tried the next day to cancel and it’s been almost a week and the finance guy there named Garrett refused to cancel the warranty.

I haven't bought a car in quite a while, due to an unfortunate situation I was in the market. I was told to go to Tim Dahle for the lifetime warranty. So that's where I went. They said the lifetime warranty is "free" however, they charge $1900 at closing to make sure "it's good to go." They also sold me on a 5 year warranty (bumper to bumper) for another $3500 and said wear and tear is not covered. Two days after buying this car I had to fork out $800 for new tires. They said I have fog lights, I don't. They kept saying "ya, we'll find out for you and we'll look into that." They didn't. They didn't even fill the gas tank (this one is minor, but it was annoying to leave from buying a car and having to fill the gas tank). It just shows the lack of care that went into this. They wouldn't budge on ANYTHING at all. I have a 824 credit score, and they were going to set me up with a bank at 9% interest. I told them to check my credit union, because that is BS. It came back at 7%. I wish I had gone on here before buying the car. I wouldn't have gone through them. They are crooks and didn't deserve my business. We'll see how they treat me in future. Maybe I'll be able to update this post to something better, but as it is right now- Never again will I go through them.

Absolutely horrible. Went to finance through them as thats what our bank recommended because dealerships are getting better rates. They ran my credit through extra places. They told me the loan would be ~$25,000 and the paperwork I got from the credit unions show they asked for ~$31,000. They also tried telling me I had to pay state taxes with them. I live in ******* and have never paid taxes at a dealership. They also tried forcing me to buy a warranty I didnt want. They are shady, crooked, and I wouldnt trust them to serve me water correctly.

Bad service and representation,no follow thru poor service. All repairs werent meet, some were created.

Went to Tim Dahle Nissan Murray. To diagnose break issue. So they diagnosed the problem as a master cylinder. So we took the truck home and replaced the master cylinder and had exactly the same problem. We took the truck back and they explained that we didn't use OEM part. So we agreed to let them fix it. After 8 weeks of nothing. I got a photograph saying the calipers that were on the truck were defective. At this point we realized they had no clue what was going on. Send a tow truck to pick the truck up. Half hour later they called and said they'd wreck the truck. They were driving it without breaks. Said they would take care of it. Send it to their body shop. When I sent a tow truck to talk home it was not taken care of. The bumper was a mess. It was a horrible job. They will not cooperate. Horrible customer service. I'm trying to remedy this. I think we're going to have to go to court. I have never dealt with such an inept business... I wouldn't call them a mechanic shop.

The finance guy was extremely rude and very know it all. The mechanic diagnosed my vehicle with an absolute dumb thing which is not true I had just had ot diagnosed and he was so wrong. He also was slamming my truck into 4x4 when it's a simple shift but he kept slamming it. I think they were trying to make something wrong with my truck because it's paid off and blue books for *****. I will never go there again

This is my first BBB review ever, for what it's worth. The salesman was extremely helpful, trying to work with me and my evolving budget as details about my current car's exchange value came in and realizing I had miscalculated a few monthly costs. So I had to downsize by $5k. The employee tried to work with me on that with his manager.Manager walks in, keeps telling me that I told them [x-amount] is my limit, so why am I not buying the car, they can't go lower. He keeps circling dollar values on a sheet of paper he pulls out to prove to me why I need to buy the car for [x-amount]. I tell him I'm not buying anything for [x-amount], my finances have changed as I was talking to them. Manager asks me why I told them [x-amount] was my limit. I tell them AGAIN that I can't do [x-amount], he says well let's do another car (it's been 3 hours at the dealership at this point). I say I have to get to my dog and I need to go, [salesman] (sorry I don't remember your name, homie) was great, bye."Manager pipes in with "if he was so great why did you waste three hours of his time?" as I'm *walking away*. From there it devolved to a shouting match with this Napoleon Complex manager (you'll know him when you see him, I promise). All the employees are giving the side-eye like this happens all the time and stifling laughs as the manager goes off on me on his ego trip.For my part I should have just kept walking away, but I was flabbergasted that an *actual manager* has the gall to say *anything* like that to *any* customer, *ever*. Long story short: Never going there again. Customer service was great until manager's ego and having to get the last word in got in the way.

I went for an oil change and alignment. We'll I had to have 2 new tires. They changed 3 different fluids the said needed done. I go to pay and my bill is over $1500, $600 of that is labor. I told them they wouldn't ever see me again and cried all the way home because I didn't have $1500 to spend. The horror stories of these places scamming women is unfortunately true. I've now had the experience. I won't ever take my vehicle back to them for maintenance!!!

I just want to say, Thank you to Angel for the great service for helping me, with purchasing a car. He was very friendly and answered all my questions that I needed to know. I will be referring to my friends and family to Angel.