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Find a Location

Tim Dahle Nissan Murray has 1 locations, listed below.

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    Business ProfileforTim Dahle Nissan Murray

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4528 S State St, Murray, UT 84107-3814
    BBB File Opened:
    12/1/1990
    Years in Business:
    35
    Business Started:
    1/17/1989
    Business Started Locally:
    4/1/1989
    Alternate Business Name
    • Tim Dahle Nissan
    Business Management
    • Mr. Tim Dahle, CEO
    • Mr. Stan Foutz, Customer Contact
    • Mr. Mark Winters, Marketing Director
    Contact Information

    Principal

    • Mr. Tim Dahle, CEO

    Customer Contact

    • Mr. Mark Winters, Marketing Director

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went in on February 29th solely to get information on if I had purchased GAP insurance on a recently stolen vehicle. I was told that no I did not have GAP but they would help me out in getting a new car. Before I knew it I was being pushed into buying something. I tried to say no and he kept pushing and pushing. I was obviously upset and vulnerable due to my situation and I feel that was taken advantage of. I was lied to. I asked about percentage rates and monthly cost. I was told 8 or 9 percent and a $515/month car payment. After everything was said and done I was told my payment would be $540/month with a more than 11 percent interest rate! I can not afford that and was the reason I wanted to ensure it was under that amount. I was also told it was 30mpg and drives well in snow. Another lie. It gets way less than 30mpg and the first day driving it I got stuck in the snow and had to be pushed out. I called to see about returning or trading and was told it was a done deal and they wouldn't do anything. I proceeded to ask him to make an exception due to the circumstances and he said "no, do not call me again" and hung up on me. I have not been able to get in contact with him again. He was rude and not at all understanding. His name is James Kearns and is a financial manager at the Murray location. I want someone to contact me to fix this. I either want to return the vehicle or at least trade it in for something that is more suitable to my needs. I feel I got screwed over and I know he knows that and is just trying to make me go away. The vehicle also needed an alignment which I was told I'd be contacted to schedule. No one has called me. I'm at a loss and need something to be done.

    Customer Reviews

    34 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee J

    1 star

    03/05/2024

    I have to say, when I read these 1 star reviews, I was like yeah no way. After going and experiencing it, it’s 100% on point. Fortunately I didn’t get the deal or car I wanted but i’m the end, they still owe me $$. Yeah, i’ll get it back, but they’re just claiming the the refund is coming up as an error with my bank. Yeah so shady. I have to say, my salesman is the ONLY zone that is straight forward and honest with me. I feel bad that he is associated with this group. I know he can do and get better than this company. Shame on Tim Dahle for having your team be SO inconvenienced.

    Local BBB

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