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About

About This Business

PC Laptops is a builder of laptops and desktops.

BBB Accredited Since: 10/28/1996

Years in Business: 31

Business Details

BBB File Opened:
10/30/1996
Business Started:
2/1/1995
Business Started Locally:
2/1/1995
Business Incorporated:
8/8/2002
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
911PCLaptops.com
PC Laptops at Home Service
PC Laptops AHS
Elite Systems PC Laptops
PCNotebooks
Black Ops Onsite Service
Elitelink.net
Dan the Laptop Man
Super Easy Backup
Elite Systems
Salt Lake Geeks
PCLaptops, LLC
Business Management:
Mr. Shane Peterson
Mr. Bryan Stair, Vice President
Jesse Matelski, Customer Service Manager

Additional Contact Information

Principal Contacts
Jesse Matelski, Customer Service Manager
Customer Contacts
Jesse Matelski, Customer Service Manager
Additional Phone Numbers
Other Phone: (801) 334-6262
Other Phone: (801) 596-7283
Other Phone: (801) 593-8677
Other Phone: (801) 747-3433
Other Phone: (801) 748-1200
Other Phone: (801) 568-9999
Other Phone: (801) 724-9998
Social Media
Facebook

Additional Information

Payment methods

PC Laptops accepts credit and debit cards.

Refund and Exchange Policy
No refunds on computers or repairs.
All PC Laptops built computers come with a lifetime service and labor warranty.
Business Categories
Computer Dealers, Computer Repair

Latest Reviews

  • Joyce G

    "I'm only giving them a 2 because I found each PC Laptop store had a different opinion and sometimes service. I purchased my laptop in the fall of 2020 for $2500 believing they were interested in helping me get a good product." ... Read full review

  • Brendon l

    "Recently I went computer shopping for a new laptop. REMOVEDat REMOVEDlocation helped tremendous amount,REMOVEDthe type of employee that best to be a Representative of the company i have seen." ... Read full review

  • Mike R

    "6 years ago, I took my very old desk top into PC Lap Tops in Provo to have the spyware and malware checked and to have them help me with how slow it was running and the problems with its memory. After they cleaned up my software, I decided to buy a new desk top computer, which I use for business and personal purposes." ... Read full review

View all Reviews

Frequently asked questions about PC Laptops

  • Is PC Laptops BBB Accredited?

    Yes, PC Laptops has been a BBB Accredited Business since October 28, 1996.

  • What is the BBB rating of PC Laptops?

    PC Laptops has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does PC Laptops have on BBB?

    PC Laptops has 2 complaints filed with BBB in the last 3 years, 1 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of PC Laptops.

  • How many customer reviews does PC Laptops have on BBB?

    PC Laptops has 22 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of PC Laptops.

  • How do I file a complaint against PC Laptops?

    You can file a complaint against PC Laptops on BBB.

  • Where is PC Laptops located?

    PC Laptops is headquartered at 145 W 7200 S, Midvale, UT 84047-3722.

  • What does PC Laptops do?

    The BBB Business Profile for PC Laptops describes the business as follows: PC Laptops is a builder of laptops and desktops. Business category: Computer Dealers.

  • How long has PC Laptops been in business?

    PC Laptops has been in business for 31 years, since 1995.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.