Reviews

Review Details

• Review fromMargie W

  Date: 12/05/2023

  5 stars
  ************************* *********************** did my install of panels. They were friendly and respectful. I would be honored to have them work at my home again.

  Ambia Home Services

  Date: 12/20/2023

  Thank you for sharing your positive experience with us. We are delighted to hear that your Ambia installation crew delivered a service that met your expectations. It's heartening to know that their friendliness and respect left a positive impression. We appreciate your kind words and would be honored to assist you again in the future. If there's anything further we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again.

  Ambia Home Services

  Date: 12/20/2023

  Thank you for sharing your positive experience with us. We are delighted to hear that your Ambia installation crew delivered a service that met your expectations. It's heartening to know that their friendliness and respect left a positive impression. We appreciate your kind words and would be honored to assist you again in the future. If there's anything further we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again.

• Review fromBree H

  Date: 11/09/2023

  1 star
  This is a terrible company and should be avoided at all cost. My father paid for solar panels which were installed last year and they have yet to turn them on. He has now tried to contact the company several times with no response. We even tried to email the address they provided, but it no longer exists anymore. AVOID THIS COMPANY.

  Ambia Home Services

  Date: 11/15/2023

  We extend our sincere apologies for the challenges your father has faced with our services, and we appreciate your diligence in bringing this matter to our attention. Recognizing the importance of effective communication and the urgency surrounding the activation of the solar panels, we would like to clarify that your father's agreement is with ************** and Ambia Solar is actively assisting in the activation process.Our team is committed to collaborating with ************* to address and resolve the challenges promptly, ensuring your father can fully enjoy the benefits of his solar system. We understand the inconvenience caused and appreciate your patience as we work towards a ****************.

• Review fromJoshua S

  Date: 10/19/2023

  1 star
  Ambia has the worst customer service of any company I have ever worked with. They were very quick to get me under contract and install, but then would not respond to emails or messages left. Ambia does not do the installs they subcontract, and on the day of my installation, they installed a different size of panel than the drawing that was submitted to my city and utility company, so the installation failed when inspected. They have not updated the drawing, which would take 5 minutes. The installation was completed in August and I have a system that is sitting doing nothing.

  Ambia Home Services

  Date: 11/15/2023

  We sincerely apologize for the difficulties you've faced in your experience with Ambia, and we genuinely appreciate your feedback. It's disheartening to hear about the lapses in communication and the issues with the installation process. We understand the importance of having your solar system operational and the frustration this delay has caused. Your concerns are our priority, and we are actively working to rectify the situation. If you have specific details or additional concerns you'd like to share directly, please don't hesitate to contact our customer support team at ************

• Review fromAndrew K

  Date: 10/11/2023

  1 star
  This company is absolute garbage. Zero communication. My panels were installed on 6/19/23. FOUR MONTHS LATER THEY ARE STILL NOT ON. No one will return my emails. AVOID THIS COMPANY.

  Ambia Home Services

  Date: 11/15/2023

  We deeply regret the challenges you've encountered with the activation of your solar panels and understand the frustration this has caused. Your feedback is crucial, and we take this matter seriously.Our team is diligently working to identify the reasons for the delays and the breakdown in communication to address these issues promptly. We recognize the urgency in getting your solar panels operational and are committed to finding a ****************.We sincerely apologize for any inconvenience and appreciate your patience as we work to rectify the situation. If you have specific details or concerns you'd like to share, please contact our customer support team at ************.

• Review fromJohnathon W

  Date: 08/26/2023

  1 star
  I recently bought solar panels through this company and long story short don't go with this company. It has been a hassle trying to get this company to turn on the solar panels. I've had them installed for about two months now and have been told multiple things, I've had different project managers that don't respond to emails and when you do get in touch with them they tell you they will get it situated and call you back and never do. IM TELLING YOU DO NOT GO WITH THIS COMPANY. If it wasn't for me having to pay for the uninstall I would have then uninstall them.

  Ambia Home Services

  Date: 11/15/2023

  We sincerely apologize for the inconvenience you've experienced with the activation of your solar panels. Your feedback is crucial to us, and we take your concerns seriously. We understand the frustration caused by the challenges you've faced in reaching out to our project managers and the delay in getting your solar panels operational.Please be assured that we are actively investigating your case and are committed to resolving the issues promptly. We acknowledge the importance of effective communication and will address the concerns regarding responsiveness and consistency in project management.If you have any immediate questions or if there's anything specific you would like to discuss further, please feel free to reach out to our customer support team at ************