Reviews

Review Details

• Review fromRobert S

  Date: 11/21/2025

  5 stars
  Installers were well trained and did an excellent job. They worked quickly and were very friendly. Highly recommend.

• Review fromTamara L

  Date: 10/16/2025

  5 stars
  Thank you for telling us about your solar systems however, my husband installed solar panels on our roof last year and our electric bill is only running $54 a month which is quite helpful. It would be nice if everyone had solar panels installed on the roof roofs.Sincerely,****** ******

  Ambia Home Services

  Date: 10/20/2025

  Thank you, ******! Were happy to hear your panels are working well and helping keep your bill around $54thats fantastic. We agree: its wonderful to see more families benefiting from solar. If you ever have questions, were here to help. Enjoy the savings!

• Review fromTanya H

  Date: 10/08/2025

  4 stars
  I think that this is a very good idea and Great investment for homeowners, future homeowners,landlords,businesses and places of worship!! Possibly schools and colleges as well! Places with large or small groups of people and families!! By the world with technology advancing this is just another way of promoting change with smart choices!!

  Ambia Home Services

  Date: 10/10/2025

  Thank you for the amazing feedback! We couldnt agree moresolar truly is a smart investment for homeowners, businesses, and communities alike. Its inspiring to hear your excitement about how clean energy can empower families, organizations, and future generations to make meaningful, forward-thinking choices. We appreciate your enthusiasm and support for positive change!

• Review fromBob P

  Date: 10/05/2025

  1 star
  Lies and leaves messes they only care about them not us stay away from Ambia on solar

  Ambia Home Services

  Date: 10/08/2025

  Hi ***. Thank you for taking the time to leave us a rating. Id love to better understand what led to this review so we can provide feedback to the appropriate team members. I wasnt able to locate your specific project based on the information available in this review. Please reach out to us directly at ************************************* and Ill be happy to look into the matter further.

• Review fromRaymond S

  Date: 08/29/2025

  5 stars
  The process was smooth and easy from start to finish. From having the program explained and the procedures to complete the project being explained to the final installation of the panels and equipment we're very satisfied. Looking forward to the system being turned on and seeing the benefits of going solar. Everyone we had contact with was very professional and helpful, especially our sales representative **** ****, he's been in contact with us throughout this process.

  Ambia Home Services

  Date: 09/03/2025

  Thank you for the detailed review! Were so glad to hear the entire process felt smooth and easy, from the initial explanation all the way through installation. Its wonderful that every step left you feeling supported and confident. We especially appreciate you recognizing Natehis commitment to keeping you informed throughout is exactly the level of care we strive for. Were just as excited for your system to be turned on so you can start enjoying the benefits of solar!

  Ambia Home Services

  Date: 09/03/2025

  Thank you for the detailed review! Were so glad to hear the entire process felt smooth and easy, from the initial explanation all the way through installation. Its wonderful that every step left you feeling supported and confident. We especially appreciate you recognizing Natehis commitment to keeping you informed throughout is exactly the level of care we strive for. Were just as excited for your system to be turned on so you can start enjoying the benefits of solar!

• Review fromMelissa G

  Date: 08/28/2025

  1 star
  High pricing and aggressive. I signed a contract for solar installation. First off, there is a program where the electric company buys solar back from you and Ambia never mentions this. They dont mention it because they actually keep that $ (its only a few hundred $ a year but it does exist and they hide it from consumers). I had the install set but 8 days prior I called to cancel. First I called the lender, who canceled the loan. Then I called Ambia. My salesperson immediately called and asked why. I explained it was a private matter but had to cancel. Never heard anything until 7 days later the delivery company tried to drop off the panels. I told them not to. Then Ambia texted me saying they had no record of me canceling (a lie because the salesperson called after I called the company- on a recorded line- to cancel). They wanted $4100+ cancelation fee. Now- I DID have the ductwork performed and said I would pay for that but that is between $2-3000 not $4100. I emailed their customer service outlining my displeasure and legalities including the failure to disclose the aggregate solar sellback. Received email back confirming they HAD received the original cancelation (so unwittingly admitting to a lie). Today the installers showed up. So either they have horrific internal communication or they did not tell the installers on purpose- hoping Id just relent and let it continue (although they have nothing to install because I also turned away the delivery man they also didnt tell to cancel). They continue to text me wanting to authorize that $4100 payment so they can complete the cancelation. Seems very scammy and persistent to the point of stalkerish. Plus the dishonestly claiming I never canceled. My advise to others is- if you want solar- do not use Ambia.

  Ambia Home Services

  Date: 09/04/2025

  Hi *******, I'm glad to hear you were able to find a resolution with our Customer Advocacy Manager. Should you have any questions later down the line, please don't hesitate to reach out to us.

  Ambia Home Services

  Date: 09/12/2025

  Hi *******, I'm glad to hear you were able to find a resolution with our Customer Advocacy Manager. Should you have any questions later down the line, please don't hesitate to reach out to us.

• Review fromjanice i

  Date: 07/21/2025

  1 star
  was scammed had 7 days to cancel solar panels canceled on day #1 Ambia billed me for 568 dollars for canceling like to file a complaint , thank you ...

  Ambia Home Services

  Date: 08/25/2025

  Thank you for sharing your feedback. Wed like to clarify that your agreement was signed on June 11, 2025, and we did not receive written notice of cancellation until June 24, 2025, which is outside the standard cancellation period. If you have documentation showing that your intent to cancel was submitted within the allotted period, please provide it, and we will review and address the matter promptly.

• Review fromKevin W

  Date: 07/13/2025

  5 stars
  I had a good overall experience with Ambia Solar and would definitely recommend them to other homeowners in ********. The sales **** who first came by were straightforward, respectful, and really took the time to break down how everything worked. They werent pushy, and they knew their stuff, which made me feel comfortable moving *********** thing I appreciated was how involved the ******************** was throughout the process. The timeline did end up being a little longer than I originally expected, mostly due to permitting delays, but to their credit, Ambia communicated everything clearly and kept me in the loop the whole way. I never felt like I was left in the dark, which is rare in home improvement projects these days. Once install day came around, the crew showed up on time, worked efficiently, and left everything clean and tidy. The system looks great and works just as *********** company is perfect, but Ambia handled everything professionally and delivered on what they said they would. Glad I made the switch to solar with them.

  Ambia Home Services

  Date: 07/16/2025

  Thank you so much for taking the time to share your thoughtful review! We're thrilled to hear that your overall experience with Ambia Solar was a positive one and that our teamboth in the field and at the Michigan officemade you feel informed and supported every step of the way. Clear communication and respectful, knowledgeable service are core values for us, so it's especially rewarding to know that came through from your very first meeting with our reps.We appreciate your patience during the permitting process. It's great to hear that the installation went smoothly and that you're happy with how the system looks and performs. Your insight and feedback mean a lotand your recommendation is the highest compliment we could receive. Welcome to the Ambia family, and thank you again for making the switch to solar with us!

• Review fromJosh H

  Date: 07/12/2025

  5 stars
  Very quick and professional process getting my system installed here in ******. System was installed in just over a month, and just got my first DTE statement back after system was turned on and it was just $2. Very happy with the service

  Ambia Home Services

  Date: 07/16/2025

  Thank you for sharing your experience! Were so glad to hear your installation in ****** was quick, professional, and already delivering results! Its great to know youre happy with the service, and were excited to have you as part of the Ambia family.

• Review fromMelissa W

  Date: 07/11/2025

  1 star
  If I could give this company zero stars, I would. My experience with Ambia Solar/Energy has been extremely disappointing, marked by poor communication, unprofessional behavior, and what I believe to be dishonest business practices.Our installation was scheduled for May 30, 2025. On the day of the appointment, the installer arrived, inspected our roof, and immediately stated that they would not proceed with the solar panel installation because the roof needed to be replaced. This was frustrating and unexpected, especially since no prior concerns had been raised during the sales process.We decided to cancel the project at that point. However, a representative from Ambia, ****, later contacted us and offered to include the cost of a new roof in our loan. We declined and reiterated our desire to cancel. **** then informed us that we would be charged a $650 cancellation fee. I strongly objected, as I believe this situation could have been avoided had the original salesperson, *****, properly inspected the roof during his initial assessment. After much back and forth, the company agreed to waive the cancellation fee.Shortly afterward, I received a $2,000 bill. When I questioned it, **** claimed it was for a separate servicethe sealing of our ducts. This was never clearly communicated to us as a standalone charge. During the sales process, ***** told us that duct sealing was a required part of the installation and did not mention that it was a separate service or that we would be liable for the full cost if the project was canceled. This feels misleading at ******* summary, I feel deceived and taken advantage of. I would not recommend Ambia to anyone. This experience has been frustrating, stressful, and costly.

  Ambia Home Services

  Date: 08/25/2025

  Hi *******, thank you for sharing your honest feedback. I understand how frustrating it can be when plans change unexpectedly, but the decision to stop your installation on the scheduled day was made to protect your home and the investments youve made in ***** help avoid situations like this, we take several steps to assess roof suitability prior to installation. Our sales representatives submit photos of the roof, attic, and electrical system, which are then reviewed by our in-house design and engineering team and also by a third-party engineering firm. On installation day, our installers conduct a final safety inspection to ensure no new or previously unseen issues are present. In your case, they identified significant granule loss that was not visible in the original photos.Regarding the ***************** that work had already been completed before your cancellation. As such, the $2,000 charge is not a cancellation penalty but payment for services rendered at your home. The agreement you signed also outlines in Section 8 (page 18) that if concealed or unforeseen conditions arise, the company may bill for completed work up to the point of cancellation. If you have any more questions or concerns, please reach out to us at ************************************ and our Customer Support team will be happy to assist you.