Reviews

Review Details

• Review fromChad G

  Date: 10/14/2022

  1 star
  This survey company called 3 times tonight. Twice after 9PM. When asked to be removed I was hung up on. Because this is a political survey they are exempt from the do not call registry. Government at it's best!

  Clear Insights Group

  Date: 12/27/2024

  Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the repeated calls, especially at inappropriate hours. This is not the experience we strive to provide, and we take your concerns very seriously.Please know that we have strict policies to comply with our internal do-not-call list and time restrictions for contacting individuals. We will investigate this issue promptly to ensure that your request to be removed from our call list is honored to prevent further disturbances.

• Review fromKathryn M

  Date: 10/12/2022

  1 star
  Seriously, dont call at 9:40pm and have employees who barely speak English! Ill never take time to answer any of your questions!

  Clear Insights Group

  Date: 12/27/2024

  We have a team of dedicated international agents who assist us by completing surveys. We place a strong emphasis on training and ensuring all our agents communicate in clear, easily understood English.If you encounter any difficulties understanding one of our agents, please dont hesitate to let us know. This helps us identify areas where additional training may be needed and ensures we continue to deliver excellent service.We understand that receiving calls late in the evening can be inconvenient, and we sincerely apologize for any disruption this may have caused. We are currently reviewing our contact schedules to ensure we reach out at times that are more convenient for our clients.Thank you for your valuable feedback and for helping us maintain the highest standards for our clients.

• Review fromLynda E

  Date: 10/06/2022

  1 star
  Clear Insights is nothing more than a bunch of harassing people that have absolutely no respect for those they call, or themselves apparently. I have attempted to block their calls numerous times.Now, after reading the other reviews here, it is obvious I will have no choice but to allow them the sweet pitch of my police whistle I told them Id use if they didnt stop calling. Theyve been warned.

  Clear Insights Group

  Date: 12/30/2024

  Were sorry for the inconvenience caused by our calls and appreciate you bringing this to our attention. This is not the experience we aim to provide.Please email us at ****************************** with the phone number that received the calls so we can ensure you are removed from our system and prevent further contact.

• Review fromSam D

  Date: 10/03/2022

  1 star
  They have called me and my wife each 4 times today, with multiple calls after 9pm. I finally answered to tell them that it's incredibly inappropriate and unprofessional to contact people in the evening. In a perfect society what they are doing would be considered harassment, and would be punishable by law. These jags will be the first against the wall when the revolution comes.

  Clear Insights Group

  Date: 12/30/2024

  Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the repeated calls, especially at inappropriate hours. This is not the experience we strive to provide.We will investigate this issue to ensure that your request to be removed from our call list is honored to prevent further *************** assist us in resolving this matter, please send us an email to ****************************** with the phone numbers that were contacted repeatedly.

• Review fromHeather B

  Date: 09/25/2022

  1 star
  They call everyday, sometimes multiple times a day, as early as 6am and as late as 9:30pm. I have asked them repeatedly to remove me from their call list and they are still calling me. I have blocked over 20 of their phone numbers from my phone. They call from a different number every time. Im tired of being harassed by this company!!!

  Clear Insights Group

  Date: 12/30/2024

  Thank you for taking the time to share your experience. We are truly sorry for the repeated calls youve received and understand how frustrating this must be, especially after your request to no longer be ************ assist us in resolving this, please email us at ****************************** with the phone number that received these calls. We will promptly verify your removal from our contact system.We sincerely apologize for any inconvenience caused. Your feedback is invaluable in helping us improve.