Reviews

Review Details

• Review fromAlan P

  Date: 09/20/2023

  1 star
  Will not stop calling. Do not pick up. These people have no respect.

  Clear Insights Group

  Date: 12/27/2024

  Hi ****, We are actively working on updating our software to mitigate calling the same people consistently, as we understand the frustration that would cause. However, a lack of respect from our agents is something that is unacceptable for our business practices. Please contact us at ****************************** so we can get more information and work on resolving the problem.

• Review fromDan N

  Date: 09/08/2023

  1 star
  They call after 9 pm using several l different numbers after I block them. Asked them to remove my number they did not. They are spammers need to be held accountable by legal action.

  Clear Insights Group

  Date: 12/27/2024

  Hi ***, If you would like to be added to our Do Not Contact (DNC) list, please send us an email at ****************************** with your name and phone number with a subject line of "DNC Individual" and we will happily comply to your request. Apologies for our agents not responding to this at the first request.

• Review fromKevin J

  Date: 08/10/2023

  1 star
  After multiple calls I answered explaining that I am very ill and am not able to talk. They refused to listen and continued to insist that I take their survey. After repeating NO several times I finally hung up. They are calling from a very different phone number each time. I have never felt so disrespected. These people need to be stopped.

  Clear Insights Group

  Date: 12/27/2024

  *****, We are so sorry for this situation. Although we do highly encourage completing surveys, we do not want to overstep boundaries placed by those we contact. Please reach out to us at ******************************* We would love to connect with you and reconcile this situation.

• Review fromRona G

  Date: 06/23/2023

  1 star
  Clear Insights has been calling me multiple times daily for weeks. I have blocked 15+ of their numbers but it doesn't seem to matter. They just call from a different number the next time. By not answering the calls I hoped they would get the hint that I am not interested. Not happening... they just keep calling, and calling, and calling. The many complaints filed here at least assure me that I am one of many people being harassed and tormented by these idiots. That's some comfort, but I wish punitive legal action could be taken against Clear Insights.

  Clear Insights Group

  Date: 12/27/2024

  ****, We apologize for the consistent contact. We have recognized this trend across multiple reviews and are adjusting our internal systems to avoid this taking place in the future. We understand the frustration. We always aim to respect boundaries and requests from those we contact. If you would like to be placed on our Do Not Contact (DNC) list, please email us at ****************************** with your name and phone number with "DNC Individual" as the subject.

• Review fromRichard P

  Date: 04/29/2023

  1 star
  I make a habit to never answer an unknown number. All phones have an answering system so leave a message or don't call. This company is a predator and don't know how to stop calling. I have asked 3 times to be put on the do not call list but they just won't remove me. I am already on the national do not call registry but companies like this don't care and never go away

  Clear Insights Group

  Date: 12/27/2024

  Hi *******, We completely understand the frustration of getting multiple phone calls when you have been proactive in eliminating them. The National Do Not Call Registry is solely for telemarketing companies. Since we are a ************************ we do not have access to the National Do Not Call Registry. Please send your name and phone number to ****************************** and we will ensure you get on the Do Not Contact list.

• Review fromLinda P

  Date: 04/20/2023

  1 star
  The seem to call once or twice every day, I never answer and they never leave a message. Good to know I'm not the only one who finds them intrusive and irritating.

  Clear Insights Group

  Date: 12/27/2024

  Hi *****,Apologies for overstepping. We understand how frustrating it would be to be on the receiving end of multiple calls. We are actively working to avoid this situation by streamlining processes, gathering new contacts and updating software systems.

• Review fromFranklin M.

  Date: 01/30/2023

  1 star
  I have received 5 call from CLRAR INSIGHT today, and they keep calling even after asking this company to stop.

  Clear Insights Group

  Date: 12/27/2024

  Thank you for bringing this to our attention. We sincerely apologize for the repeated calls youve received. This is certainly not the experience we aim to provide. We understand how frustrating this must be, and we take your feedback seriously. Please reach out to us directly at ****************************** with your name and phone number, and we will ensure that your request is processed immediately to prevent any further calls. Thank you for your patience and understanding.

• Review fromMelinda H

  Date: 01/28/2023

  1 star
  They call multiple times a day, often after 10 pm. I block the numbers and they call from another. I've asked many times to be put on the do not call list. I don't even live in the state they are polling about.

  Clear Insights Group

  Date: 12/27/2024

  Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the repeated calls, especially at inappropriate hours. This is not the experience we strive to provide, and we take your concerns very seriously.Please know that we have strict policies to comply with do-not-call *********** assist us in resolving this matter, could you kindly provide the phone number that received the calls? You can reach us directly at ******************************* Again, we apologize for the trouble caused and appreciate your patience as we work to make this right.

• Review fromDeborah D

  Date: 01/16/2023

  1 star
  I answered the first call and responded to the questions. BUT....they have continued to call me twice a day for over a week. I called the number on my caller ID and left a message indicating I do not want to participate in there data collection. It is a was of my time, the questions are stupid and it is none of their business. My next report will be to the Attorney Generals office.Awful annoying company.Dsquared

  Clear Insights Group

  Date: 12/27/2024

  Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience caused by our calls. We understand how disruptive and bothersome repeated calls can be, especially after youve already participated or expressed your wish not to be contacted further.We take concerns like yours very seriously and are committed to ensuring that our practices comply with all regulations and respect your preferences. Please know that we have processes in place to honor do-not-call requests and to avoid repeat contacts. Clearly, something went wrong here, and we will investigate this matter ************* help us resolve this promptly, could you provide the phone number that received these calls by contacting us directly at ****************************** This will allow us to verify your removal from our system and ensure no further calls are made

• Review fromJudy B.

  Date: 01/09/2023

  1 star
  They called after 9pm so I knew this was not a legitimate call. I simply did not answer and hoped they do not start an affair with my answering machine but they never leave a message so my worries are assuaged. Always check caller ID and if you do not have it just let it ring, then hit star 69 to see if it was a legitimate call you may want to call back. Do not get mad at the callers. Get mad at the owners of Clear Insights.

  Clear Insights Group

  Date: 12/27/2024

  Were sorry for the inconvenience caused by our calls and appreciate you bringing this to our attention. This is not the experience we aim to provide, and were committed to resolving the issue.Please email us at ****************************** with the phone number that received the calls so we can ensure you are removed from our system and prevent further contact.Your feedback is important to us, and we sincerely apologize for the frustration this has caused.