Reviews

This profile includes reviews for Pompa Program's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Pompa Program

  233 W 12800 S Ste 101 Draper, UT 84020-7763

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  Pompa Program

  1526 Ute Blvd Park City, UT 84098-7522

Review Details

• Review fromPamela T

  Date: 12/16/2023

  1 star
  I wish I had come to this site to read the reviews before I sent my payment and started with the Pompa Program. I filled out the questionnaire, performed the urinalysis with a mail order test kit, and watched their introduction videos. I was all in, until I had my online live consultation. The guy claimed to be a functional medicine specialist, but his presentation was a sales pitch. He went round and round for the better part of an hour without getting to the information about what the program really was. He was fumbling around on his desk for visual aids and, when I asked him for the fourth or fifth time to tell me what was involved in committing to the program, he got testy and asked for MORE TIME to explain. He was condescending and mentioned more than once that he would judge whether or not I would be allowed in to the program. He also mentioned the power of God to heal us and intimated that the program was a rejection of traditional medicine, pharmaceuticals, and the medical establishment. I told him that I was not interested in prayer as a solution for my concerns. I ended the meeting when I had been listening for an hour and he had still not gotten to the point about what the program really was. I will not throw good money after bad.

  Pompa Program

  Date: 12/18/2023

  We apologize for any frustration and disappointment that you encountered with your experience. We are very sorry to hear that you were unhappy with your consultation. We strive to provide our clients with the best possible service. During the consultation, our primary objective is to gather comprehensive information about your health history and current challenges. This is done in order to assess whether our Pompa Program is well-suited to address your specific needs and goals. It's unfortunate that the consultation did not properly convey the intended purpose and value of gathering such information. Our aim is to ensure transparency and clarity throughout the consultation process, allowing you to make an informed decision. As part of our commitment to customer satisfaction, we have initiated a refund to your original payment method. Please note that our company has a 30-day money back guarantee, and we are happy to honor this policy for you. If you have any other concerns that you would like to address, please reach out to our customer service team. Wishing you improved health on your journey for healing.

• Review fromLaveda W

  Date: 12/15/2023

  5 stars
  I feel like a new person, thanks to the **. Pompas program! Prior to the program, I was to the point where I could barely function, collapsing on the couch after my part-time job. I dont do that anymore; in fact, I jogged up a hill the other day. Im nearly 64. I feel AND think so much better - its worth every *****.

• Review fromKathlyn M

  Date: 12/15/2023

  1 star
  I felt like I got suckered into a scam. I paid for the test thinking I was getting several lab tests sent and it ended up being only the equivalent of a meta oxy test that you can purchase yourself online for less than $30. I read previous reviews and did some research prior to scheduling the consultation and decided I did not want to move forward with the test or consultation at all. I emailed my contact saying I was cancelling and asked if they didnt send me the test because it showed it hadnt shipped yet, and that I just wanted a refund. I have had no response. I even waiting to see if theyd respond on the day of the cancelled meeting and still nothing. I then preceded to finally open the oxy test kit they still sent to me, and theres no tamper seal on the vial. That is not medically safe. How do I not know if they tampered with the solution in the vial to make everyones results show dark red so that everyone thinks they have oxidative stress and need to work with the program? He sure does emphasize several times how accurate this test is. Makes you question it. I would really like a refund as I do not feel comfortable moving forward at all with this program.

  Pompa Program

  Date: 12/18/2023

  We apologize for any misunderstanding and dissatisfaction you have experienced with your purchase. Regarding your request to cancel and obtain a refund, we apologize for the delay in response. Your refund has been processed to your original form of payment and we have emailed your receipt. We understand that you expected to receive multiple lab tests with your purchase. After reviewing the website description, we confirmed that the description is accurate and clear, indicating that the purchase includes one at home Cellular Inflammation Test Kit. We would also like to speak to the value of the test. While it is true that you can purchase Cellular Inflammation Tests for less, we would like to point out that the $167 dollar purchase is for the one hour consultation to meet with a Health Advisor. The test comes with that purchase free of charge. We understand your concerns regarding the lack of a tamper seal on the vial. We want to clarify that our products undergo rigorous quality control procedures to ensure the safety and accuracy of the solutions. Please be assured that the absence of a tamper seal does not indicate any compromise in the integrity of the test or its results. Please contact our customer service team at ******************************* with any additional concerns, they will be more than happy to assist you in addressing your concerns.

• Review fromTrisha S

  Date: 12/14/2023

  1 star
  I am extremely dissatisfied. I bought the test kit ( which turned solid bright red before the vial was full) and schedule a zoom meeting with a team member. During the meeting, all the information she told me, I had already known and is public knowledge about hypothyroidism. After an hour, I had to go do to another appointment so she then texted me and asked for another meeting. She declined to tell me about the cost of the program and what it pertains. My Dr. had never heard of this program nor the testing. Now I look on my MasterCard statement receipt, and it says the fee of $167.00 is reoccurring. I do not want this program. I would like a full refund. Date posted was 11/24/23. ****************

  Pompa Program

  Date: 12/26/2023

  We are sorry to hear your experience did not meet your expectations. In accordance with our 30-day money-back guarantee, we have completed the process of issuing a full refund to your account. Additionally, we have emailed you a receipt for your reference. During your conversation with our representative provided an explanation regarding the word recurring in your statement. We acknowledge that it can be confusing, but we want to reassure you that it is a one-time charge. Our primary objective during the consultation is to evaluate the suitability of our Pompa Program for your specific needs and to assess if we can address the health issues you are currently facing. If our program aligns well with your goals and is deemed suitable, your consultant will provide a detailed explanation of the potential path forward and discuss the investment portion of the program. With the original consultation being cut short, the representative attempted to schedule another meeting to ask important questions before proceeding with the details of the program. Regarding the color change, the test is designed to measure cellular inflammation in your body. This test works by the chemical reaction with a few drops of urine. Once activated, the color changes. The intensity of the shade indicates the level of inflammation present in the cells, with darker shades indicating higher levels of inflammation. We apologize again that your experience did not meet your expectations. We wish you the best with your journey to better health.

• Review fromTerri R

  Date: 12/14/2023

  5 stars
  I felt these wonderful people have my health in their hands, and are truely excited to see that I get better. I am so ready to be guided on this journey.

• Review fromAnna H

  Date: 12/14/2023

  5 stars
  Thanks to the Pompa Program, I am feeling a lot better! I was sturggling with extreme fatigue, which made it very difficult to do daily tasks, let alone truly enjoy life. Within a couple months of starting the program, I've been able to make it through my days without having to stop and take a nap, something I haven't been able to do for a while! I've also lost 15 pounds, and haven't even started working out yet. I told my coach that I feel like my life has been handed back to me. I'm excited to see continued progress as we move into the brain phase soon.

• Review fromtanjanika s

  Date: 12/14/2023

  1 star
  I purchased the $167 kit...I wish I had looked at the reviews and researched dr pompa first...like others experienced the kit was fake...there was no thin white test substance in the vial like the instruction video stated and it went straight to the darkest color...that alerted me that this is a scam...I let my coach Shauna M**** know that i wanted a refund and she stop responding to me and sent me a reminder email still of the consultation to try to sell me a 7k or 8k program...I just want out and get my money back.

  Pompa Program

  Date: 12/26/2023

  We apologize for any inconvenience and misunderstanding you experienced with our cellular inflammation kit and for any lack of response you experienced from your health advisor regarding your refund request. While she may not have responded directly, we can assure you that she forwarded your request for processing. Since you are well within the 30 day money back guarantee, we've issued a full refund and have emailed your receipt.Also, we understand your frustration and would like to address your concerns. Upon reviewing our records, we did not find any documentation of you reaching out to us regarding issues with the test kit. We want to assure you that if you had reported receiving a defective kit, our customer service team would have been more than happy to assist and provide a replacement.We want to emphasize that we are a legitimate company dedicated to providing quality products and services. The test kit issue you described may be due to the fact that the amount of liquid in the vial is normally only enough to coat the glass, and is not always visible to the naked eye. We hope this clears up confusion and we appreciate your feedback!

• Review fromCindy L

  Date: 12/13/2023

  1 star
  It was very dissappointing. My mom and me had a 1-hour appointment together. I am way healthier than her yet we were proposed to go under the same treatment. The person who talked to us, I could tell he was reading our questionnaires at the very last minute and it did not looked personalized at all! They dont give much option, no matter what your health status is, you need to pay thousands of dollars to get their supplements. I made the mistake of purchasing 4 kits, I did not use 2 kits which were for other relatives and wanted to return them, but since it was out their 30-day return policy I lost my money. They did not want to accept any return. So I lost the money from the 2 kits and the appointments.I wish they were more understanding and flexible with customers, and not so eager in just taking your money specially if you do not end up using their services.

  Pompa Program

  Date: 12/15/2023

  We sincerely apologize for the disappointment and inconvenience you experienced during your consultation with us. We strive to provide personalized and tailored treatments to each client, taking into consideration their specific health needs. It seems that we did not meet your expectations in this regard, and we apologize for any frustration caused. Regarding the purchase of the additional test kits, we understand your desire to return the unused portions. Our return policy does have a specified time frame, which allows for returns within 30 days of purchase. Unfortunately, as the return was requested outside of this timeframe, we were unable to accept it.

• Review fromJulie F

  Date: 12/13/2023

  5 stars
  Im finally in brain phase. Ive had 2 of my four amalgams out. I lived through. It wasnt as bad as I anticipated. I have so much more energy I sleep so much better I had a lot of arthritis type pain in my wrists, which is totally gone. I have no more exhaustion throughout the day. Im so blessed to have found this program and look forward to completing brain phase. I couldnt do it without my amazing coach *****!

• Review fromScott C

  Date: 12/13/2023

  5 stars
  First of all, I’m extremely encouraged by the staff, the process, and the obvious technological efforts and methods the Dr Pompa program has to held individuals overcome life inhibiting ailments. Our interactions so far have been uplifting and I’m excited to start my treatment which is already In route to me. Thank you Brooke and Milena