Business ProfileforSouthwest Deed and Title

I received solicitation from Southwest Deed and Title LLC by phone and by mail advertising termination of contractual obligations (via ownership interest) in two timeshare properties. I live in ********* and attended a presentation by the company in my area on 10/2/2021. The 90 minute presentation stressed the negative aspects of timeshare ownership, calculated the cost of their services versus the property taxes generated over the next ***** years, urged senior citizen attendees like myself to complete the process in order to avoid burdening surviving family members from inheriting the obligation, and offered a written 100% money-back guarantee. The client check list created by the sales representative included multiple references to attorney's, including an "invoice for attorney *************** (closing costs)". After signing the contract I paid Southwest Deed and Title $11,000 in full by credit card. The invoice for "attorney *************** (closing costs)" was received by mail on 10/11/2021 from a company called Timeshare Cures LLC. requiring $2,600 fee which I paid in full by check. I was contacted by ************* identifying herself as my case manager from a company called *************************. She confirmed that she is not an attorney. Her work product consisted of five letters written to the resort "as if they were coming from me". I was told that the resort could not know that I was working with a third-party. Even after my resort identified that proof of medical or financial hardship was required *** did not address those requirements or succeed in terminating my ownership interest. I have made repeated requests for a refund, these have been addressed by ***************************** and refused. After seeking legal advice I sent a demand letter by certified mail to the office address listed on the website, it was returned as "unclaimed, unable to forward". Southwest Deed and Title has stopped responding to emails and no one answers the phone. I am out $13, 600