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Business Profile

Building Materials

Builders First Source LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Materials.

Visit Website(214) 880-3500Email BusinessWrite a Review

About

Important information

  • Additional Info:
    Formerly known as WALKER LUMBER CO. under the incorporation of JELD-WEN INC. CAROLINA HOLDINGS, INC. purchased the company in January 2003 from JELD-WEN, INC. CAROLINA HOLDINGS, INC has changed their name to STOCK BUILDING SUPPLY.

Overview

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Headquarters

Builders First Source LLC

6031 Connection Dr Ste 400

Irving, TX 75039-2605

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Builders First Source LLC has 77 locations, listed below.

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    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    F

    Reasons for rating

    • Failure to respond to 19 complaint(s) filed against business
    • 22 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    Years in Business: 66

    Business Details

    Local BBB:
    BBB serving North Central Texas
    BBB File Opened:
    1/1/1981
    Business Started:
    1/1/1960
    Business Started Locally:
    6/2/1980
    Business Management:
    Corporate Complaint Handler, Complaint Handler

    Additional Contact Information

    Customer Contacts
    Corporate Complaint Handler, Complaint Handler
    Additional Phone Numbers
    Other Phone: (972) 290-0910
    Other Phone: (844) 487-8625
    Other Phone: (281) 921-4905
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Additional Information

    Business Categories
    Building Materials, Home Builders

    Latest Reviews

    • Phree P

      "Why am I not surprised that my review is not the only negative one? Five years ago I ordered a sliding glass door and other products." ... Read full review

    • Andrew J

      "I have owned my brand new TriPoint home for 18 months. The windows were installed by Builder's First Source (BFS)." ... Read full review

    • David S

      "I built a custom home and my builder utilized windows manufactured by Builders First Source. My windows were installed in October of 2021." ... Read full review

    View all Reviews

    Frequently asked questions about Builders First Source LLC

    • Is Builders First Source LLC BBB Accredited?

      No, Builders First Source LLC is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of Builders First Source LLC?

      Builders First Source LLC has an F BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does Builders First Source LLC have on BBB?

      Builders First Source LLC has 22 complaints filed with BBB in the last 3 years, 3 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Builders First Source LLC.

    • How many customer reviews does Builders First Source LLC have on BBB?

      Builders First Source LLC has 5 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Builders First Source LLC.

    • How do I file a complaint against Builders First Source LLC?

      You can file a complaint against Builders First Source LLC on BBB.

    • Where is Builders First Source LLC located?

      Builders First Source LLC is headquartered at 6031 Connection Dr Ste 400, Irving, TX 75039-2605.

    • How long has Builders First Source LLC been in business?

      Builders First Source LLC has been in business for 66 years, since 1960.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.