Customer ReviewsforHistory Maker Homes

I agree with all of the complaints. History Maker doesnt care about the homes that are being built. The warranty on the home is not guaranteed and the inspectors that supposed to inspect the home is not doing there job correctly. I am yet finding flaws with my home and have been calling just to be told that my home is out of warranty. Cabinets placed incorrectly, its just a shame for homebuyers to pay so much for homes and still have to pay out of pocket to correct the builder negligence. To all new buyers if you are reading this, pay close attention to how your home is built, have your own inspector inspect before closing. If not, you will be posting the same complaints as the rest of the home buyers.

I had my home built over a year ago and as of today I am still finding cosmetic defects. I have to remove all the grout in 3 bathrooms so it will look nice. These are areas which were suppose to taken care of with my warranty request, however the crew they sent fixed some things but left many things undone. All of the baseboards arent lined up correctly so they filled it up with caulking. Im trying to figure out how to replace my tub faucet cause it is loose and cannot turn to tighten cause it hits the back tile so I might just have to caulk it. I can write a book and all the things that was and still is wrong with this home. Attention to detail is key when youre paying so much for these homes.

My wife and I moved into our brand new house just under 3 years ago. Upon initial inspection everything looked great but after living here for a time the warts began to show. This is supposed to be an energy efficient house but our bills are still high and the front and back doors have visible light coming through. They came out to try to fix it but it didn't help. The windows they install are the cheapest windows and you can hear everything outside. The windows are also not effective at keeping out the hot and cold temperatures. We have visible nails that have fallen out of the ceiling as well. There is also uneven molding bad baseboards throughout the house. The latest issue that prompted this review is our AC/heating system going out after less than 3 years of living here. I would not recommend this builder to anyone looking to buy a new house. The craftsmanship is shoddy and the customer service is lacking.The latest issue is with the construction of the new houses around us. For some reason they waited to build out the whole neighborhood before starting on the 6 houses around the model home. The workers play loud music from 7 AM to 7PM and sometimes later. When the builder was contacted about this he was argumentative and claimed he didn't have workers onsite. Even after sending him multiple recordings of how loud the music was he would not address the problem. Maybe if the workers spent less time having a party and hammering to the beat of their music and paid more attention to their craft we wouldn't have such a poorly built home.

History maker are not really good in northstar I don't know who took the initiative to build my home but as we move in there is lot of homes in doors and walls where I don't know the workers who is this or builder, there is lot of holes in all most all the doors in he and wals where they dint done covering it properly is **** seed unfinished and carpets are not touched properly in all corners of all rooms in home

We had our home built in 2021 in ****** Lakes *********, **. I want to really say that as a first time home buyer this should have been a delightful experience however it has been anything but that. From the start they really made the experince seem so exciting. Being active duty overseas we started this process while we were still stationed in *****. We picked out everything during a virtual telephone call. As soon as we moved back to ** we noticed issues right away. My wife would go by the house every day to inspect and look at things to make sure things were going well. Alot of times she would find trash and debris left everywhere and to this day we sometimes wonder if it was cleaned up before they put up the walls. The biggest issue I have with history maker is when I found out recently that our HVAC unit panaling is actually not the correct size and corners were cut to install the Hvac unit which some how passed inpection even though it has found to actually decreasse our air flow and now because of the lazy half job they did, it caused the lower panal to blow out and blow continious air into our attic and caused water leakage which leaked into the wall and caused swelling on our rear door which now gets stuck because the wood is wet. When I presented all this with photos and evidence of the inspection done by an outside company to History Maker and also the sub contractor Deep Blue, they both blamed us and unchanged air filters which arent even in the attic or the ***** I am deeply disappointed in this company because as long as the house was under warranty they were our friend. As soon as they realized the warranty was us it was like we were the enemies and they refused to lift a finger to assist but shifted blame and now we have to spend more than $``1400 just on the Hvac to make it correct not counting the repairs on the door and wet wall which if done right to begin with, we would be facing this issues. Please do research and inspect everything.

History Maker Home - Heartland! Home purchased on November 2020 I am only giving three stars due to the staff being great and the home is spacious but the warranty process and properly correcting the issues is worthless (zero stars) and correcting the issue(s) is not a process I trust. I love my home but the quality is very questionable. I have filed several requests to correct my floors upstairs. They squeak and pop even after several attempts to correct it. If you are going to correct something, do it right. If you need to redo the entire upstairs to get the issue corrected, then do that. The master bathroom floors were redone and they still pop and crackle when you walk on them. They are very noisy when you walk on them. Its terrible! I have also filed warranty requests regarding the uneven heating and cooling upstairs . It is also hard to change the filter due to the door placement of the unit upstairs. I have also filed several warranty issues regarding the outdoor air coming into my microwave and along that wall. My microwave is cold during cold days and hot during hot days. I have never seen or heard of anything like this. Its discussing because you can smell the outdoors in my microwave. My garage door PSIs was corrected but the buckle in the garage panels that was caused during the testing has yet to be corrected. My foundation needed some corrections done that were found during my inspection. The patch work is coming off. My walls squeak when its windy outside. There was several attempts to correct the bricks outside but the still squeak in the wind. Some windows are still hard to close and lock. The attempt to correct that is also an epic fail for some. I am now hearing a sizzle in some of the light switches. Scary I dont know what else to do and this is unacceptable.

History Maker Home is so disappointing and there is something that needs to be done about their service. I bought my home in September of 2021, my AC went out in the first month because they never changed the filter, I had a plumbing problem and the service guy cut a whole in my laundry room wall and that wasn't even where the issue was, then my master closet floor was drilled and upon replacing it because this is where the plumbing issue was, they put down less than adequate padding as if I wouldn't notice, so I had to wait for it to be re-done and a year later, I'm still dealing with ************** which is the service guy for and he is closing out my service request when they aren't even complete. That's why I put then in before my warranty was up. I send messages and he ignores them now, but something he must understand is that I do not give up when it is wrong on all accounts. This company and their service is absolutely despicable.

Very disappointing experience with Heartland- Historymaker. After jumping through all their hoops and lender requirements both the sales and management dropped the ball. 1. They don't give you adequate time to review the contract or even look at it, till after you complete their lender application (Im already approved with three lenders why do I need to use theirs?)and they will force you to sign contract same day within 24 hours or they raise the price by 10k. 2. Sales rep ********************* is very unprofessional, will send you text messages in the evening threatening to sign the contract or the house will go up in price. 3. After convincing them to change back to the original price, they waited till after work hours on Friday to send me a contract, then ***** text messages me several hours later in the evening saying that if I don't sign by midnight, the price on the house goes back up 10k. I inevitably miss the deadline since they only gave me a few hours. I talk to the sales manager ************************* the next day to reopen the contract, she claims she cant lower the price again, even though they already did once, and that if I wanted it I would have to pay the additional 10k. I said no thanks. All in all this is a very unprofessional and unethical way to do business. There needs to be more gov regulation to ensure builders conduct business in an ethical manner.

Dear ********************,I'm writing this email to make a formal request for the refund of my ******* money deposit. I signed the initial paperwork on August 22,2001,needed to hold the property at *******************, located in ********, **. Prior to my realtor, *********************************** finding this property, I had been looking since the beginning of this year. My daughter and I were so excited and couldn't wait to move in upon completion. I was equally excited to become a 1st time homeowner. All was going well until I finally received the itemized fee worksheet with the ******* on 10-31-2021. Prior to the date, I had been reaching out to the lender, *************************, requesting the worksheets so that I could get an idea of my financial responsibility. I sent another email to the lender asking what the payment maybe if I used my own money. He sent another worksheet with that information on 10-19-2021. I compared the amounts and even asked some of my colleagues in the lending department for their expertise. Only then did I find out that the estimated payments on the current worksheets were based solely on land. One of my colleagues informed me that my monthly payments would drastically increase. Neither my realtor or lender during our many conversations every informed me of this, but rather misinformed me. I did some additional calculations on my own to include the *** fees and approximate utility costs for the month and realized that I would not be able to afford the property. I called my realtor immediately to set up a meeting to discuss what had been brought to my attention months later. My daughter and I meet with the realtor at her home around 6pm that evening on 10-19-2021. I explained to her how I had felt that I was misinformed and even mislead and no longer wanted to proceed with the purchase of the property. I asked her why she did not make me aware of the increase in my payments and she stated that she thought I knew. She apologized and I told her that I had hired her for her expertise on how things worked. My realtor called *********************** from Homemakers while we were there to inform her that I was not going to move forward with the purchase. ***** asked my realtor to let me know that she wanted to talk to me . ***** reached out on 10-21-2021 via text and we have been communicating that way since. I explained to her what I had discussed with my realtor, *********************************** and asked if she could send over the termination paperwork. I finally received the termination agreement paperwork on 11-1-2021 almost two weeks later. During that time ***** continued to make attempts to keep me locked in with purchasing the property. In my opinion, she has further delayed the process, as she continued to send emails trying to get me to go with her loan officer. She even wanted to come up to my job, at the bank to discuss how buying the property would be a good investment with some of my colleagues in the loan department. When she sent the paperwork over on 11-1-2021 it was blank except for an X next to seller and an X were I needed to sign. I asked her about getting my ******* money deposit back and she stated that I would need to reach out to corporate. I am asking, if you can find it in your heart to refund my ******* money in the amount of $5,537.00. Thank you for your prompt attention to this matter. ********************************* the president of the company would not speak to me directly about this matter but passed me on to someone who could not assist. All I wanted was my ******* money back.

I was very disappointed in the fact that the model home had options that I was told could not be in a built home. My sister and I met with ************************* and as we walked through, it was "No", "This is here for an example for a different option, but you can't have it if you want the other displayed option". If you want a door, then we close off the walk-way. We didn't move forward with two of their high end house contracts because it was such an off putting experience. If that was the pre-contract attitude, we didn't want to have the attitude that would come with a new home build.