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          History Maker Homes has 1 locations, listed below.

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            Business ProfileforHistory Maker Homes

            Home Builders
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.15/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            20 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/25/1992

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            8/1/1981
            Years in Business:
            75
            Business Started:
            1/1/1949
            Business Started Locally:
            1/1/1949
            Accredited Since:
            2/25/1992
            Alternate Business Name
            • HMH Lifestyles, LP
            Business Management
            • Mr. Nelson Mitchell, CEO
            • Mr. Robert Roffino, Customer Service Manager
            Contact Information

            Principal

            • Mr. Nelson Mitchell, CEO

            Customer Contact

            • Mr. Robert Roffino, Customer Service Manager

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In February of 2022 I started the home buying process. I should have known it was going to be a mess b/c I was lied to from the beginning. I was told I couldn't go under contract for a month, only to wait and month and then be told the purchase price had increased b/c I CHOSE to wait. That doesn't even make sense. Why would I WANT to pay more for something I could get for less? I asked what the change in mortgage would be approximately, and I was told no more than $100. Conveniently, the lender was unavailable to confirm this, and of course I was the pressured to sign before the price increased again. I have reached out to History Maker multiple times, w/ no luck. I even left a ****** review and they asked me to reach out via ******** so they could help. I do not have ********, and had no luck over the phone, so I instead emailed the company directly. Several times I have received the "...We have received your message and will respond as soon as possible." Not once have I received any kind of response.History Maker has displayed a lack of professionalism, honesty, and integrity. They absolutely use predatory lending practices, them and their preferred lender. When I tried to get answers and asked additional clarifying questions I was met with threats to cancel my deal. On multiple occasions this was said, somehow I was accused of cancelling the deal and they wouldn't return my initial investment. Yet I have correspondence from them saying the deal was being cancelled. I was offered to transfer my money to another home/community. Why would that even be an option if nothing was done wrong? Of course, after this offer came up, there was NEVER any follow up. For that alone there should be a refund! I had to rush to find another place to live, just an entire mess.There aren't even enough characters for me to continue to make a full complaint! I've submitted a few supporting documents, and have plenty more!
            Read More

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kevin M

            1 star

            01/01/2024

            I agree with all of the complaints. History Maker doesnt care about the homes that are being built. The warranty on the home is not guaranteed and the inspectors that supposed to inspect the home is not doing there job correctly. I am yet finding flaws with my home and have been calling just to be told that my home is out of warranty. Cabinets placed incorrectly, its just a shame for homebuyers to pay so much for homes and still have to pay out of pocket to correct the builder negligence. To all new buyers if you are reading this, pay close attention to how your home is built, have your own inspector inspect before closing. If not, you will be posting the same complaints as the rest of the home buyers.

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