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Find a Location

Park Place Motorcars Mercedes Benz Fort Worth has 1 locations, listed below.

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    Business ProfileforPark Place Motorcars Mercedes Benz Fort Worth

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5601 Bryant Irvin Rd, Fort Worth, TX 76132-4033
    BBB File Opened:
    12/12/2005
    Years in Business:
    18
    Business Started:
    6/6/2005
    Date of New Ownership:
    8/24/2020
    Business Incorporated:
    12/12/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Park Place Motorcars Fort Worth
    • Park Place Sprinter Fort Worth
    • Asbury Fort Worth MB, LLC
    Related Businesses
    Business Management
    • Mr. George Johnson, General Manager
    • Ms. Layla Latif
    • Ms. Wendy Hawkins, Marketing Project Manager
    Contact Information

    Principal

    • Mr. George Johnson, General Manager

    Customer Contact

    • Mr. George Johnson, General Manager
    • Ms. Layla Latif
    Additional Contact Information

    Fax Numbers

    • (817) 263-3980
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    signature was forged by finance manager *********************** to sell the contract over to mbfs whom i didn't extend my credit to for cash advance i never received the money it was embezzled by park place motorcars ******************************************************** i need to pay them for a loan they never provided me i have asked for proof and validation of loan for a year now no help i also have made compliant with mbfs fraud department about the transaction no help it also was a business to business transaction they didn't follow the texas finance code for business they sold the car to my ssn not my business however it was a business transaction this is more than just forged signatory the new manager ********** spoke with about this told me they can forged signatory legally I suggest no one get a car here i want my signature returned and i want recession in place for any power of attorney i am revoking any contract in place with park place motorcars
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Johnathan S

    1 star

    04/17/2023

    Worst customer service of any luxury dealership. ****************** is argumentative, excusatory, and downright dishonest. Attention to detail is non-existent.Not only have they turned me off of Park Place dealerships, they have turned me off of Mercedes all together. Guaranteed our next vehicles will be BMWs or Audis purchased at a ****** dealsership.

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