Hotels
Diamond Valentino Dallas HotelAbout
Important information
- Additional Info:Read moreBBB has received consumer complaints stating consumers made advanced payment via Western Union for accommodations at the Purple Royal Hotel but were unable to cancel or get a refund for their reservations. Consumers indicated they signed up to attend an upcoming Gender Inequality and Human Rights Organization (GIHRO) conference and were required to secure and pay for a hotel of the organization's choice.
On September 21, 2016, BBB opened its investigation into Purple Royal Hotel due to the recent allegations in consumer complaints and reports to Scam Tracker questioning the authenticity of the GIHRO and Purple Royal Hotel.
BBB's reviewed Purple Royal Hotel's website. The website indicates it is located near downtown Dallas and offers "a king sized bed overlooking the Arabian gulf." Further investigation revealed that the address advertised on its website does not exist. BBB located duplicate hotels online called Mabel Royal Hotel, Priscilla Royal Hotel, and Bravo Royal Hotel.
In addition, BBB reviewed GIHRO's website. The website indicates there are upcoming conferences being held at City Place Conference Center. BBB contacted the facility that inform us that GIHRO has never held a conference and does not have any future conferences scheduled to be held at City Place Conference Center.
BBB has been unable to locate any business registrations for Purple Royal Hotel, the duplicate hotels, and GIHRO.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.