Complaints

This profile includes complaints for Wajda & Associates, PC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Wajda & Associates, PC

  8117 Preston Rd Ste 300 Dallas, TX 75225-6347

  
• 

  Recovery Law Group AKA Wajda Law Group

  309 W 11th St Anderson, IN 46016

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/25/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired Recovery Law Group around May 7th 2024 for ***** 7 bankruptcy. After the initial consultation and payment arrangements were made for $1840.I paid $200 and 200 ea month after. And I was given letters to send to my debtors. 1 month later I started receiving calls from some of my debtors and reported them to ***. One person was very RUDE. ** I had asked to speak with Lawyer. I was told to contact by email only. 2nd month I was receiving calls from debtors to give an bankruptcy code number i gave them the company and phone number... i was told by my debtors. There's no such code on file . I called *** demanding to speak with my lawyer. Still nothing. I would upload screenshot of calls and letters of my **** owed. Then I gotten a letters I was been sued by 1 of my debtors. I starting to feel letters down by RLG Noone was upfront with me. I found out this company wasn't even local. When I applied I was told were www. also in ****. Which isn't true. I was becoming nervous and confused bc had I known this could happen to me still.. I May have chosen to struggle to pay my debts. I lost trust with. *** and I stopped payments after $600 later. I couldn't get helpful answers from other them. Othet( O" yea in your state they can sue you)...they never told *** had to pay totally cost before any court set date. I found out through investigation them myself and others, BBB.. I'm scared now bc I had to find another bankruptcy local comp to me re-start an bankruptcy case and fight one of my debtors who is suing me. I called RLG to ask for a refund $600 noone is returning my calls they have close my online acct. And i can't talk to anyone about my case.. I have no extra money I live pay check to pay check.I had to file bankruptcy with another company that's costing $1400.RLG has done nothing for me that I couldn't have done myself is write a letter. I BELIEVE RECOVERY LAW GROUP IS SORRY SCAM! and I'm sorry I trusted them. I will be filing a Bar grievance on them.

  Business Response

  Date: 12/10/2024

  As was explained to you during the consultation and at the time you retained and executed the agreement, we cannot and do not file your bankruptcy case until your legal fees are paid in full.  This is clearly outlined in the retainer agreement and you accepted the payment plant and signed and initialed the section explaining this.
  
  The letters we create and send to you to send out are part of the process and there to help you hopefully stop being harassed by creditors while paying us the fees owed to complete your case.  But yes, you can of course still be sued until your case is FILED with the courts and a requirement of the firm and bankruptcy courts is that your legal fees are paid in full. 
  
  As far as phone calls and working with clients to assist and answer questions, we are open 12 hours per day, 5 days per week, so saying we do not answer or call you back is simply not true. 
  
  You also stopped paying fees back in June of 2024 and stated we were a "scam" against advise of the staff and firm.  You closed the file and ended representation by stopping your payments and telling staff that you didn't believe the firm or attorneys and staff were real.  

  Please understand that we work EXTREMELY hard to help and represent clients and complete their cases and get them and their families a fresh start. We are passionate about what we do and helping real people who also want and stay committed to that legal representation and help.  The reality is that we have never gone anywhere and continue to help people and have THOUSANDS of 5-star reviews from real people that completed the process and kept in touch with the firm and their attorneys.

  We wish you the best in your future endeavors. 
  
  

  
  

• Initial Complaint

  Date:11/21/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired this firm 2 years ago for my Bankrupcy ! I did all the work providing document after documents! They kept putting me off. Took my 1800 dollars and still no relief ! I have proof of everything I sent ! They kept asking for the same documents over and over again . I called checking to see when it was going to be filed and they kept putting me off . I paid for several credit counseling . Also, I asked a question about my cars and they are saying I tried to commit fraud it is so not true ! I am upset as they state because 2 years have passed and nothing ! Took my money and now I have had to seek a different lawyer to handle my Bankrupcy ! I had to ask a friend for money to help me with bankruptcy. I am so upset that this law firm has taken my money and I am fighting cancer which there is no cure for ! This company needs to pay back the money they owe me now ! I have filed 2 complaints this is my third ! My new lawyer will be seeking relief from these people if this is not resolved immediately !!!!!! They owe me approximately 1400 ! They did no work as they claim on my Bankrupcy I did all of it ! I have proof also ! I printed all of the proof off for my records and I maintain this company suckered me and they are frauds !

  Business Response

  Date: 12/17/2024

  Respond to Complaint Same Response as your other complaints -

  We would love to help you but again you have to submit the necessary paperwork required by the courts. These are NOT our requirements but the actual courts themselves.The firm is clearly not "scammers" as we worked with you on your case as recently as 10/24/24. Your paralegals and legal counsel consistently advised and told you that you would need an appraisal on your house to make sure we could protect the asset and include the necessary paperwork for the courts with your filing.Further we advised that the courts and your legal counsel cannot allow you to pick and choose which assets you disclose and which you would not to disclose such as vehicles and other items of value.

  You became irate and started yelling at staff stating "I don't need an appraisal and that what you have are requesting is false", continued to state that we are lying and that she doesn't want to include the cars in the bankruptcy or other assets, tried to explain to her all disclosure is required but she told me that I was lying and kept calling me a scammer. We have to follow the requirements of the court.

  This is not just our requirements but all attorneys and law firms practicing in the courts.The Bankruptcy courts have access through the ********************* and the ********************* to access all information about you and your financial situation. Failure to disclose or hide assets would and could be considered fraud. Your attorneys and legal team want to see nothing more than a successful outcome in the case but we have to comply with the laws and rules of the courts. You stated you would like to close your file with the firm to which we complied and ended representation at your request.

  We hope you find the solution you are looking for and wish you the best in the future with your endeavors.

• Initial Complaint

  Date:11/05/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to formally document recent developments regarding a legal agreement with Recovery Law Group.After signing a contract and completing payment in full, I received a call from Mr. ******* ***** informing me that he will not be filing my bankruptcy case. For clarity, I initially contacted the Recovery Law Group back in April 2024, who indicated that ******* **** would be the assigned lawyer, while ******** Wajda was the one who signed the agreement. The handling of this process has lacked transparency, which is unfortunate, especially given that the firm's clients are already navigating financial ***************. Shortwhom I have not previously met or signed an agreement withadvised me to seek local legal counsel and verbally confirmed that a refund will be issued within the next 24 hours. However, I have not yet received any written confirmation of this information.

  Business Response

  Date: 11/09/2024

  Hi *****, 

  As discussed we have issued and proceeded with a full refund in your case due to the circumstances of your case.  We wish you the best in your endeavors.  We will not discuss your case further in an open forum online. 

  Customer Answer

  Date: 11/17/2024

  I am rejecting this response because the business avoided its responsibility to fulfill the signed contract, claiming that issuing a refund resolved the matter. However, the real issue was the lack of transparency, diligence, and ethics in signing a contract in a state where the lawyer was not authorized to practice. This was not merely a refund issue but a clear breach of contract, and professional standards.

  Business Response

  Date: 12/10/2024

  Hi *****,As discussed we have issued and proceeded with a full refund in your case due to the circumstances of your case. We wish you the best in your endeavors. We will not discuss your case further in an open forum online.

• Initial Complaint

  Date:10/28/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Their Texas office is located at *****************************************************I contacted Recovery Law Group in late Sept. 2024 by phone - Attorney ******* **** did a consult with me. I had been served court papers because I am being sued by a credit card company. ******* said to put out the fire completely and file bankruptcy- so I paid my full amount of $1950- which differs from the contract they provided. Still I thought they would get this done ASAP because of my situation. I was told so many different versions of what could be done with every call I made. ******* **** has begun to ignore my emails. I begin to wonder if this place is REAL OR WHAT. They take ZERO RESPONSIBLITY FOR THEIR WRONGDOING. It's now Oct. 28th, 2024 and my appt with the paralegal isn't even set till Nov. 12th. It was Nov. 25th but I called and asked to move it up ! ! ! I did that not them. Contact for ******** Wajda ************. ******** Wajda hung up on me today Oct. 28th, 2024- and then another guy who I was told would help me by ******* **** also bullied me for an hour this morning-Prep Manager and Director of Legal Operations, ******* *****. He told me he didn't have a boss, also refused to give me his attorney license information - like he owned the company. He also threatened to make me wait even longer is I try to do anything about my request for PROMPT ACTION. They all threaten to make you wait even longer if you try to move your appointment- sometimes months and months. The entire organization tries to avoid and steer you in circles. I get constant texts requests for more documents- JUST ANOTHER STALL TACTIC. When in fact I email and upload all the documents and instead of them processing the information it just sets in email boxes. They stall and misinform to keep you from getting your MONEY back. You paid to get insulted and threatened.

  Business Response

  Date: 10/30/2024

  Hi *******,

  Thank you for reaching out and we are sorry to hear about this experience.  You are scheduled with your attorneys and legal for final review on November 12th, 2024.  Please be sure to continue submitting the required court documents are up to date including the your financial statements and paystubs every time a calendar month rolls over to a new month. You are near the end of your process. In terms of the retainer we did review your signed copy and everything is accurate and in order.  

  We are open 60 hours per week (more than almost any other bankruptcy firm in the *************) and take calls, emails and communication from clients all hours of the day. 
  
  Please understand that we work EXTREMELY hard to help and represent clients and complete their cases and get them and their families a fresh start. We are passionate about what we do and helping real people who also want and stay committed to that legal representation and help. We understand the bankruptcy courts and legal process is not an easy one but we are here to help you complete the requirements and necessary steps to file and successfully discharge your case in the courts. We understand the stress that comes with the process but we are hear to help.  We jsut cannot make the process 

  Please reach out to the firm tomorrow with any further questions or concerns.  You are one step closer to the filing process with the courts and a fresh start. We will also follow up and reach out tomorrow as well/ 

  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************
  
  
  
  

   

  Customer Answer

  Date: 10/30/2024

  Dear BBB- I just read the response from my complaint. Unfortunately it is just more nonsense. I am emailing to let you know that in the next few days I will be seeking legal counsel in respect to my complaint. I do not want to respond to Recovery Law Group until I get legal advice. Can you let me know if you get this email? I understand that I have 10 days to respond to the answer they provided.  I am in the process of FIRING THEM but I have to get legal assistance in doing so. I also want to let you know that I have filed a complaint against them with the *****************************, the ***- *******************************, the ****************************** and once I receive the paperwork the *********************. I  DO NOT WANT TO LET THEM KNOW THAT I HAVE FILED COMPLAINTS WITH OTHER ORGANIZATIONS. If you do a ****** search on this company Recovery Law Group- also known as Wajda & Associates, PC you will see dozens of complaints about them. This is how I got alerted to their wrongdoing. I also found numerous complaints against Nick *********************** They are fully aware of the fact that they breech their contracts with clients and never give them a refund ! ! ! ! ! !  This is just illegal PERIOD. Thank you and PLEASE RESPOND to me if you read this. 

  Customer Answer

  Date: 11/03/2024

  I am rejecting this response because:   After my initial complaint I had 3 separate consults with reputable bankruptcy attorneys. The consults were all free. I was given legal direction that is not in line with the advice I received from Recovery Law Group therefore I terminated my contract with them by email in writing effective Oct. 31st, 2024. The three attorney's I consulted with performed a lengthy in depth investigation into my situation. ******* **** attorney for Recovery Law Group NEVER DID ANYTHING LIKE THIS. In addition to that the three other attorney's all determined that it would be a financial disaster for me to file bankruptcy. I outlined all of this in my client attorney termination letter with Recovery Law Group which I have attached.

  Upon receiving my email, I got a call from **** at Recovery Law Group requesting that I call him immediately. I tried to call back and got put on hold for so long I finally hung up.  I also had another  two emails from ******* ****. I have attached his response.  I made it clear that I wanted an immediate refund of the $1950 in the termination letter/email. I paid those fees up front for services that I never got. Recovery Law Group breached their contract with me, therefore they are not entitled to any compensation.  Once again ******* **** tried to push me to continue working with the company.  See attached response email from ******* **** where he continues to tell me that  filing bankruptcy is a good solution. Not only that but he asks me to provide details about the ownership of my home (he does not appear to know what he is doing.) There three other attorney's I consulted with knew exactly where to find this information online- FOR FREE. This company does not even accept when they have been terminated. I have many other issues in regards to how my transaction with Recovery Law Group went, this is just a portion of the details.

  ******* T. **** Fri, Nov 1, 8:27?PM (2 days ago)
  
  Hi *******, We are following up on this email. Please review and respond so we can address your concerns/request appropriately. Thank you,
  
  ******* Ryan <*******************************>
  Sat, Nov 2, 11:00?AM (23 hours ago)
  
  to *******
  
  I demand an immediate REFUND of the entire amount I paid $1950. Our CONTRACT IS TERMINATED.

  I am asking the BBB to please keep my case open UNTIL I RECEIVE MY REFUND. They are already trying to make a case for keeping my funds. I have notified my bank and several other state and federal agencies about my concerns.

   

  Business Response

  Date: 11/09/2024

  We have sent correspondence on your case and you have your final review on Nov 12, 2024.  If you do not appear or work with the firm further we will rend representation as stated in our communication to you.

  Thank you for reaching out and we are sorry to hear about this experience. You are scheduled with your attorneys and legal for final review on November 12th, 2024. Please be sure to continue submitting the required court documents are up to date including the your financial statements and paystubs every time a calendar month rolls over to a new month. You are near the end of your process. In terms of the retainer we did review your signed copy and everything is accurate and in order.We are open 60 hours per week (more than almost any other bankruptcy firm in the *************) and take calls, emails and communication from clients all hours of the day.Please understand that we work EXTREMELY hard to help and represent clients and complete their cases and get them and their families a fresh start. We are passionate about what we do and helping real people who also want and stay committed to that legal representation and help. We understand the bankruptcy courts and legal process is not an easy one but we are here to help you complete the requirements and necessary steps to file and successfully discharge your case in the courts. We understand the stress that comes with the process but we are hear to help. We just cannot make the process Please reach out to the firm tomorrow with any further questions or concerns. You are one step closer to the filing process with the courts and a fresh start. We will also follow up and reach out tomorrow as well/Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************

  Customer Answer

  Date: 11/09/2024

  I am rejecting this response because:   

  This letter was emailed and received by Recovery Law Group on 10.31.24 (see attached)- they are stalling to keep from refunding my money. ******* **** has responded again and again but refuses to refund my money. I DO NOT WANT ANY FURTHER LEGAL ASSISTANCE FROM RECOVERY LAW GROUP OUR CONTRACT IS TERMINATED effective 10.31.2024.

  I have found  numerous complaints online against this company, and they always REFUSE TO REFUND peoples money. Now I am their victim.  I want MY MONEY BACK. THE CONTRACT HAS BEEN TERMINATED SINCE 10.31.2024.  I have files additional complaints on the local, state and federal level. Additionally I am seeking further legal assistance.  This is a portion of the letter I emailed. I have attached the full copy.

  10.31.2024
  Recovery Law Group
  Wajda & Associates
  ******************************************************************
  
  RE: ******* *** **** Client
  I am writing this letter to formally notify you of my decision to terminate our attorney-client relationship effective immediately 10.31.2024. This decision has not been made lightly; however, after careful consideration, I believe it is in my best interest to pursue a different direction regarding my legal representation.

  Recovery Law Group has breached our contract by not performing per the language it set forth, I demand an immediate REFUND of the entire amount I paid $1950.

  Customer Answer

  Date: 01/24/2025

  This business has NOT OFFERED ME ANY REFUND OF MY MONEY. I have requested it over and over and over. They took my $1950 and did nothing for me. Please make all my comments public to warn others of this FRAUD.

  These are the lies ******* **** told me in his last attempt to keep all my money- THEY NEVER SENT ME ANY REFUND AT ALL. This was dated in November

  ******* *. Reid <*************************************************************************************************************>
  Tue, Nov 5, 2024, 9:46?AM
  
  to *******************************************************************************************************, me
  
  *******,
  
  Please advise.  If we do not hear from you, we will process a refund in the amount of $338 in accordance with the retainer agreement and firm policy.
  
  As we have maintained, we want this to be resolved fairly for both parties so please communicate with us on this matter.
  
  Best,

  ******* *. Reid <*************************************************************************************************************>
  Tue, Nov 12, 2024, 11:22?PM
  
  to *****************************************************************************************************************, me, *******************************************************************************************************
  
  Hi *******,
  
  We have not heard back to you and have forwarded a request to our client retention team to issue you a partial refund in accordance with the firm policy and retainer agreement.  If youd like to discuss this further, please reach out to us.

   

  Business Response

  Date: 01/24/2025

  Hi *******, 

  There is no scam and your account is closed.  You already completed a chargeback and closed your file.  We are a law firm and bill for the work performed. 

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  

  We do help 10's of thousands of consumers and people across the ************* per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  However, due to not submitting the required documents and paperwork amongst other issue we closed the file and no longer represent you which has been explained and discussed multiple times. 

   

   

   

  Customer Answer

  Date: 01/24/2025

  I am rejecting this response because:   I am rejecting this response because:   YOU are just lying like you have to so many people. I have NOT GOTTEN A DIME OF MY MONEY BACK- and YOU HAVE HAD EVERYTHING YOU NEEDED FROM ME. Your legal assistance is A JOKE and had I not stopped you, I would of been financially ruined by listening to your advice.
  You can talk to the ***, the *** and the ************************* You may of gotten away with STEALING MY MONEY but I assure you someday you will be behind bars. If you were legit I would not be writing to the BBB. Best of luck SCAMMERS.

  Customer Answer

  Date: 01/24/2025

  In response to todays comments by Wajda Law Group please see attached screenshots from November 2025. YOU HAD ALL MY FILES AND I EVEN PROVIDED THE PAID IN FULL RECEIPT ALL FROM YOUR WEBSITES DASHBOARD FOR MY ACCOUNT. So try telling me ONE MORE TIME THAT YOU DID NOT HAVE ALL MY DOCUMENTS. You have told that story online so many times about your clients. Well this client has JUST PROVED YOU WRONG and confirmed that YOU HAVE LIED ONCE AGAIN. 

  Business Response

  Date: 01/27/2025

  Same Response:

  Hi *******, 
  There is no scam and your account is closed.  You already completed a chargeback and closed your file.  We are a law firm and bill for the work performed. 

  
  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. 

  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in ******************  

  We do help 10's of thousands of consumers and people across the ************* per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  However, due to not submitting the required documents and paperwork amongst other issue we closed the file and no longer represent you which has been explained and discussed multiple times. 
  
  

  Customer Answer

  Date: 01/30/2025

  I am rejecting this response because:   Here's just a few of the reviews and what your clients are really saying about you- your business has a mile long paper trail online with DISSATISFIED CUSTOMERS. STOP THE LIES.

  1 star
  I am writing to express my profound dissatisfaction and frustration regarding my bankruptcy process with Attorney ******** Wajda of Recovery Law Group. Despite paying $1,850 in full for legal services nearly two years ago, I have seen little to no progress in my case. If it were possible I would give them negative 10 stars. STAY AWAY FROM THIS FIRM THEY ARE THE WORST! Over the course of this nearly 2 year ordeal, I have had to resubmit my documents twice and am now required to retake a credit counseling course for the third time, incurring additional costs. This process has caused immense financial strain, damage to my credit, and personal distress. I am unable to secure employment or a vehicle, and as the holidays approach, I am left struggling to provide for my family.I called today and still cant get answers. They offered be a refund of $300 and their managers are rude and couldnt care less. They treat you like scum. I am considering legal action against ******** Wajda and Recovery Law Group and intend to file complaints with the Better Business Bureau, the ******************************, and the California State Bar against this law firm and Attorney ******** Wajda and his team. It is imperative that no one else endures the hardship and neglect I have experienced. This firms conduct is unacceptable, and I urge a thorough review of their practices.

   

  1 star
  10/25/2024
  5/7/2024 I started my bankruptcy proceedings with Recovery Law Group. 3mos later.
  This company is misleading and they have rude customers service.I feel like I've bee
  n SCAMMED Only thing they've done was write letters, that I could have done. Then to only find out they haven't started my bankruptcy case.I started feeling uncomfortable when i tried to reach the Lawyer about A Nightmare finding out my debtors can still come after me. After I was told to stop paying my debtors. Now I wasted $600 paying this RecoveryLawGroup &still being sued by debtors and I had to start all over with
   another bankruptcy local *** Other lie this Recovery Law Group told me they were a
  local in my state... I'm so devastated disappointed. ??

  1 star
  10/29/2024
  I give them zero stars because they scammed me out of 1700 dollars for nothing !
  Almost 2 years of trying to file bankruptcy and kept getting put off . Losing documents asking for more documents . When I would call no one called me back . These people are horrible and do not I stress do not get them for bankruptcy . ****** recieved money back

  1 star
  09/13/2024
  Please stay away from this company im not sure how they are still allowed to do business, its a scam, quick to take your money but cant resolve anything or fix any issue that comes up! Filing an a grievance against them and currently seeking legal help because they hide behind a license that targets vulnerable victims going trough financial hardship promising things they are not capable of and basically stealing and causing more hardship at the end

  1 star
  08/27/2024
  Definitely a ******** company they take your money and tell u to keep sending documents u ask a question they have no answers just keep sending documents I advise anyone to do not I repeat Do NOT SEND THESE PEOPLE YOUR MONEY

• Initial Complaint

  Date:10/21/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We started this process 2 years ago today. I have repeatedly sent them the documents that they are requesting with ZERO feedback, help or filing. I have spoken with **** Wajda multiple times and he is very flippant about the it. I have previously filed bankruptcy and it took literally 7 months. We have asked and asked and asked and all we get is another email with a list of documents that we already provided the month before! We want a full refund because no one is working on our case.

  Business Response

  Date: 10/29/2024

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.  

  Your prep is currently scheduled with your legal team for review but you must have required documents for the courts to file. You can call the firm and request help at anytime during business hours. Direct dial is ************ for the customer care team. 

  
  

• Initial Complaint

  Date:10/21/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up to file chapter 13 April of 2024. 7months ago and there has been no resolution. Calls and frequent emails.. no feedback on progress levels. They bearly give details on the case .. always promising to file soon with no real information as to the status of the case!!

  Business Response

  Date: 10/29/2024

  Hi *****,

  Apologies for the confusion but your case manager who spoke with you stated one of the paralegal(s) was on and had to take a medical leave and sent an email with the required documents to get you scheduled for final review. Please call the firm tomorrow and connect with ***** ****** (Case Manager) or ******* ******** (paralegal). Please get the documents into the firm so we can move to the final stage prior to filing your case.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.  

  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************

  
  
  

• Initial Complaint

  Date:10/07/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  03/30/24 o paid my remaining balance of ****** of the ********** is now 10/07/2024 and my case has not been filed of have i talked to an lawyer.Everytime i ask about my case or Lawyer, its at the last phase and the lawyer is in a meeting or not in for the day.this is every time i call.

  Business Response

  Date: 10/15/2024

  Hi ********,

  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  

  We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.  
  
  

  Customer Answer

  Date: 10/15/2024

  I am rejecting this response because:   The services with this company is very awful. I would never recommend this company to anybody just for me to give you $1850 and for you all to not do not one thing for my kids you was paid in full in March. It is now October and I havent even talked to a lawyer every time I call it a different person thats on my case that dont know nothing about my case and youre saying there either not in the office or in a meeting and this is every day. And from the looks of things, I dont hear a person that went to you all yet to say that you all filed their cases thats why I think this is a scam from the jump

  Business Response

  Date: 10/23/2024

  Hi ********,
  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the **************  

  You have received a refund for the fees via US Mail.  There is nothing further for us to do at this time as we have ended representation and refunded fees. 

  We do help 10's of thousands of consumers and people across the ************* per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.

  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 

  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our firm IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.  

  Customer Answer

  Date: 10/23/2024

  Because they were very unprofessional and wasted my time, Im on the ****** being homeless because of their actions so no, I will not accept that

  Business Response

  Date: 12/21/2024

  Hi ******** - Again we are writing the same response and wish you the best in your future endeavors 

  Hi ********,Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system. All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts. These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in the United ********** have received a refund for the fees via US Mail. There is nothing further for us to do at this time as we have ended representation and refunded fees.We do help 10's of thousands of consumers and people across ***************** per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided. We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as ************ terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either. However, our firm IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM EST.

• Initial Complaint

  Date:10/05/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired the Wajda Recovery Law Group on November 23, 2023, for Chapter 7 Bankruptcy. I paid $250.00. and then made payment arrangements for $200.00 a month. I continuously asked to talk to an attorney for a year because I was constantly being harassed by creditors when I was advised that that would stop when I paid the $250.00. The Wajda Law Group continued to take $200.00 a month off my credit card until I had to cancel my credit card because I had enough of their scam. To this date on October 5, 2024, I have never talked to an attorney, just paralegals **** ****** who was fired and I was never advised that when I left her over 50 messages. Now I have been talking to ***** ****** requesting an itemized bill for any work that was done on my case for about three months and have never received anything. A petition was never filed, and absolutely nothing has been done on my case! Attorney ******** Wajda has stolen $685.00 dollars from me and would have continued to do so if I did not cancel my credit card. Again, they have done nothing on my case, that is why they will not send me an itemized statement! I am at poverty level, and this is so wrong! I cant afford to hire a new attorney because I have no money! PLEASE DO NOT HIRE WAJDA RECOVERY GROUP BECAUSE IT IS A BIG SCAM! I will be filing a Bar Grievance against ******** Wajda!******* *******

  Business Response

  Date: 10/11/2024

  Hi *******, 

  We wanted to address a few things brought up pertaining to your complaint with the BBB that you seem to be confused on and are not factual.  You did speak with an attorney and actually spoke with **** Wajda himself for your initial consultation. The number to reach the firm is ************ and we are open Monday - Friday from 9:00 AM - 9:00 PM Eastern Time (more hours than most business' - 12 hours per day) and you have client portal and can access the firm and information online 24/7 and 365 days per year. Apologies that you were unable to reach the specific person you referenced but we are available anytime if you reach out to the firm directly. 

  You also spoke with other attorneys and team members regularly in the firm which we have documented including our consumer protection and litigation team when we coordinated for notification of representation and letters to creditors and debt collectors. The payment plan you were on to file bankruptcy stopped back on January 14th, 2024 which was the last payment you made to the firm.  However, you did not complete your payment plan and we continued to follow up with you for 5 months to try and assist and continue with the bankruptcy and legal representation.

  You contacted the firm finally on 7/12/24 when you got a garnishment order to request the case be filed that day.  We explained that you owed additional fees to file with the courts and the necessary steps in terms of documents required and steps for your final review with the attorney and your legal team.  We attempted to get you with our team to move the case forward, updated billing information and go over the next steps and you told staff that you didn't have time and would call back later.  You then called in 2 days later and requested to cancel the case and didn't want to pay the remaining balance to file.  We closed the file accordingly and you stated you wanted a 100% refund.  

  We understand the situation and wish there was more that we could do in this instance as a refund but substantial work and costs have been performed for your case.  Legal counsel's job and role is to interpret the law and report the best possible outcome and solution to our clients.

  There is considerable work that is done for every case and file that is opened which is why, it is fine, if you decide not to continue with the bankruptcy and move forward, however, for work completed and performed it is billed at the hourly rate and outlined in the retainer agreement for all clients.

  We have costs to pull credit reports, notify creditors, send certified letters(on behalf of clients) , pay staff and open the case file and documents in the office per the legal process with software and physical overhead.
  If you would like to continue the process we are here to assist and help but our staff has to be compensated for their time and we must make sure to cover costs for cases and clients when we open a case file and have a signed retainer agreement and contract outlining the fees and process. In your case we have opened the file, started the petition, documented creditors, filed the retainer agreement internally and begun the legal protection process internally (all of which requires human capital, time, software and overhead costs).  That said, we have performed the work and have your case and files prepared so that if you decide to move forward we can finish the case requirements and documents to be filed with the bankruptcy court if you decide to finish paying the fees and move forward.

  Please let us know and reach out to the operations manager with the firm so we can discuss options and the ability to assist further at any time. The client services line is ************
  
  

   

   

  Customer Answer

  Date: 10/15/2024

  I am rejecting this response because:   I never spoke with any attorney at the law firm! I only spoke with **** ****** who was fired. I continued to call her not knowing she had been fired! Again, I never spoke with any attorney at the law firm! That is a blatant LIE! I want my money back as the firm still refuses to send me an itemized bill. I will be filing a bar grievance against ******** Wajda as he is not fit to be an attorney, and she should not be able to practice law in any state as he steals hardworking people's money.

  Business Response

  Date: 10/15/2024

  Apologies that you feel this way but this is just not factual.  Further, the office and firm are available 60 hours per Monday through Friday and your can always email and reach out to your legal staff and attorneys.  You also have access to your client portal at anytime 24/7 - 365 days per year.  Every client speaks with and works with an attorney.  You have multiple legal staff and counsel available.  You can contact the firm at anytime for updates on your case.

  We love hearing from our clients and congratulations on accessing your federal rights under the bankruptcy court code and system!
  
  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************

• Initial Complaint

  Date:09/06/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been working with this attorney for over 2 years I paid them ***** to file bankruptcy after putting me off for 2 years they said I am not able to file.i checked all there reviews and they did this to tons of people. I demanded a refund in full and they won't respond to me.iam on soc sec disability and I need my money back.They need to be stopped. Thank you ****** ****

  Business Response

  Date: 09/17/2024

  Hi ******,

  Unfortunately, the issue si that that this is not factual in terms of the timeline of events. Further, we concluded your case all the way prior to filing and completed all work up to the final review when you refused to proceed with the bankruptcy preceding and filing.   We understand the situation and wish there was more that we could do in this instance as a refund but substantial work and costs have been performed for your case. Legal counsel's job and role is to interpret the law and report the best possible outcome and solution to our clients.There is considerable work that is done for every case and file that is opened which is why, it is fine, if you decide not to continue with the bankruptcy and move forward, however, for work completed and performed it is billed at the hourly rate and outlined in the retainer agreement for all clients.We have costs to pull credit reports, notify creditors, send certified letters(on behalf of clients) , pay staff and open the case file and documents in the office per the legal process with software and physical overhead.We did complete and provide a refund to you as discussed although it was not what you wanted our firm, attorneys and staff cannot work for free and the fees are outlined in the retainer agreement. Wed did state that we would be willing to continue with your case but you refused further assistance. We do wish you the best with your future endeavors.
  

   

• Initial Complaint

  Date:08/29/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filed for bankruptcy with Recovery Law Group at the beginning of 2023, and paid the full $1,850.00. I Sent them all the information they needed. They said they were overwhelmed, normally people dont move as fast as I was. That I needed to give them time for all the paperwork to process. So I stopped calling and emailing every couple days, and figured they would reach out. Unfortunately, They stopped reaching out to me. I received no phone calls, no texts, no emails, no letters in the mail. I started school in February of last year, and also have 2 kids. 1 with special needs, so my hands got full, and I kinda just thought Id let them do what I paid them to do, since they had all the paper work. Months go by, and now its over a year later, and they closed out my case, and apparently absolutely nothing was filed. They said I was missing paperwork, that has been sent already, and I have proof in my email. I called and they said they sent me a letter stating they were closing my case, but they sent it to the WRONG address. And admitted that over the phone. I never received it, or anything from them. So basically, im out of the money, and they refuse to continue my case, or reopen a new one. I would have to pay the full price again. Im so unsatisfied with how theyve gone about this. I feel very taken advantage of, because if I wasnt reaching out to them, they werent working on my case. I would also like to add, They havent sent the $300 filing fee they legally have to send back to me, from what I was told by a lawyer. Please help me with this, Im very upset about it, and feel like Im at a loss. Below is a picture of one of the last messages I sent.

  Business Response

  Date: 09/17/2024

  *******, 

  Unfortunately, the issue si that that this is not factual in terms of the timeline of events.  Further, we are open 60 hours a per week and always answer and address calls and clients.  We reached out to you a total of 21 times over the course of 9 months and verified representation continuously for creditors with notification.  You did not reach out to the firm or contact the firm from November 2023 until September of 2024 when you were notifed we ended representation and closed the file. 

  We understand the situation and wish there was more that we could do in this instance as a refund but substantial work and costs have been performed for your case.  Legal counsel's job and role is to interpret the law and report the best possible outcome and solution to our clients.

  There is considerable work that is done for every case and file that is opened which is why, it is fine, if you decide not to continue with the bankruptcy and move forward, however, for work completed and performed it is billed at the hourly rate and outlined in the retainer agreement for all clients.

  We have costs to pull credit reports, notify creditors, send certified letters(on behalf of clients) , pay staff and open the case file and documents in the office per the legal process with software and physical overhead.

  We did complete and provide a refund to you as discussed although it was not what you wanted our firm, attorneys and staff cannot work for free and the fees are outlined in the retainer agreement.  Wed did state that we would be willing to continue with your case but you refused further assistance.  We do wish you the best with your future endeavors.