Complaints

This profile includes complaints for Wajda & Associates, PC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Wajda & Associates, PC

  8117 Preston Rd Ste 300 Dallas, TX 75225-6347

  
• 

  Recovery Law Group AKA Wajda Law Group

  309 W 11th St Anderson, IN 46016

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/28/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was filing bankruptcy thru this company. I paid the $1900.00 Filed and sent all required papers.Have been ghosted ever since I just want what I paid for. My bankruptcy filed and completed. Want this all behind me as promised Yes. I've called...emailed...everything to reach them. No response since all paperwork was completed by me

  Business Response

  Date: 06/12/2025

  Business Response to BBB ***************************start="177" data-end="180">Wajda Law Group / Recovery Law Group 
  Re: **** D *****
  Date: 6/12/25
  Dear BBB Representative,
  Thank you for allowing us the opportunity to respond to the concerns raised by **** D *****. We take all client communications and feedback seriously, and we appreciate the chance to clarify our position.
  After reviewing our records thoroughly, we would like to offer the following response:
  Client History and Communication Attempts
  Our firm last heard from **** D ***** in April 2024. Since that time, we have made over 21 documented attempts to contact her via email, phone calls, and text messages regarding the status of her case (Through 09/2024) and the next steps needed to proceed with her bankruptcy filing. Unfortunately, we did not receive any response or engagement from her despite our repeated outreach.
  Firm Communication Policies
  We maintain detailed logs of all client communications and can confirm that:
  There have been no emails received,
  No voicemails left, and
  No inbound phone calls or texts from **** D ***** since April 2024.
  Our firm is open Monday through Friday, 9:00 AM to 9:00 PM, and we take pride in being accessible to our clients throughout the bankruptcy process. We always welcome contact from clients and make every effort to be responsive and available.
  Case Status
  Due to over 14 months of no communication, and as per our standard procedures, **** D Toftes file was administratively closed. This decision was made only after numerous good-faith efforts to re-establish contact and continue representation.
  Next Steps for the Client
  We would still be happy to help **** D ***** and discuss the completion of her bankruptcy case and process. If she wishes to re-engage with our services, she is welcome to contact us directly at ************ or ************************************************************ and we will gladly discuss her options to reopen her case and outline the next required steps.
  We understand the importance of resolving this matter and remain committed to serving all clients with professionalism, respect, and diligence.
  Sincerely,
  Wajda and Recovery Law Group 

• Initial Complaint

  Date:05/21/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid this Attorney group $1840 to represent me in a chapter seven bankruptcy. After 16 months of absolutely no communication, no representation and no support, my case was dismissed for many reasons, but mostly due to lack of attorney communication with the court and myself. Now i am out $1840 and have to re-file with another attorney.

  Business Response

  Date: 06/09/2025

  Sir this is not accurate in any way shape or form.  Your discharge was denied per the public record and case number as well.  You intentionally tried to conceal assets and information thus committing potentially bankruptcy fraud.  Please see your order from the courts in your case and the **********************

   

  The Complaint filed by the ********************* sought entry of judgment against
  Defendant as follows:
  1. On Count I, for Defendants concealment and purposeful failure to disclose
  assets of the estate warrants a denial of discharge under 11 U.S.C.
  727(a)(2)(A);
  2. On Count II, for Defendants failure to provide, and thus either concealed,
  destroyed, falsified, or failed to keep information, including books,
  documents, records, and papers from which his financial condition or
  business transactions might be ascertained, and because his actions or failure
  to act do not appear justified under all the circumstances of this case,
  warrants denial of Defendants discharge under 11 U.S.C. 727(a)(3);
  3. On Count III, Defendants false oaths warrant a denial of discharge under 11
  U.S.C. 727(a)(4)(A); and
  4. For such other and further relief as the Court deems just and equitable.

• Initial Complaint

  Date:05/21/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  For whom it may concern, my name is ***** ****** , the reason Im reaching out to you today because I I recently filed for bankruptcys I paid them 1950 on March 26 however my case is getting the runaround. I sent in documents through the mail. I sent the documents from my work email I sent in documents through my email. The same document that I sent in is saying some is seen rejected some saying accept it on the same day. And when I called to address the issue, they say its not accepted.. and when I say, how was that so when everything was sent the same way and they cant answer that question and I wanna know why wheneverything was sent the same way. Either finish the job or they can give me my full refund back. And when I asked my refund back, they only say that I can only get $300 back out than 1950. Theyre very nasty and unprofessional. Can you helpme?

  Business Response

  Date: 05/22/2025

  HI *****, 

  Thank you for reaching out and our team is again reaching out to you now in regards to your case.  I see that we have spoken with 3 time's in the last two weeks and broken your file down and sent emails with the required documents for your case to move forward with filing in the bankruptcy courts.  Also, we must remind you that we are professional law firm and our staff are amazing people who want nothing more than to help all of our clients get through this process with the courts.  That said, we have discussed the cussing and yelling at our team with multiple times now and if you call in and yell or cuss at staff or anyone here at the firm 1 more time we will be forced to end representation.  We want to help you but we must have the required documents requested for the courts and your case to be successful.  

  We are also open 60 hours per week (more than almost any other bankruptcy firm in *****************) and take calls, emails and communication from clients all hours of the day and here to help you with your case. 
  
  Please understand that we work EXTREMELY hard to help and represent clients and complete their cases and get them and their families a fresh start. We are passionate about what we do and helping real people who also want and stay committed to that legal representation and help. Our team is reaching out to you again today to go through your case with you and you can submit your documents through your client portal anytime at ********************************************************. 

  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************
  
  

• Initial Complaint

  Date:04/18/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid this company $1800.00 to complete a chapter 7 bankruptcy on my behalf. However,like so many others here, I've been scammed. I have sent them back all of the required paperwork at least 3 times.The first time I scanned it and mailed it back to them.via email. Then I copied everything and physically mailed it to them. Last week, I mailed a complete set of all of my financial transactions, income info, tax returns,and signature pages... Exactly what they've asked me to send them again. I thought that I had sent them everything they needed. I even went so far as to send them Express mail so that the package was signed for by an employee ("*. *********") at the ******** Indiana office. Enclosed you will find a a copy of the receipt. Despite having sent all this stuff repeatedly, they keep sending me emails telling **** need to send the same paperwork again They have now delayed my case another month and they know I already have received a judgment against me by one of my creditors ************ is not doing their job.They're scamming people and I Want my money back or completion of this bankruptcy As I received another email yesterday, telling me I need to send all this paperwork to them again. This is just a stall tactic and after seeing the list of people having the same complaints as me, I think I would like to recoup my money and go somewhere else or have them finish the job ASAP. I'm a senior citizen on a fixed inco**** can't afford to lose eighteen hundred dollars like this.

  Business Response

  Date: 06/09/2025

  
  Hi ****,
  I have notified your attorney and legal team again to let the team know and you are scheduled for your prep with the team to get filed and reviewed but we MUST have the required court documents.  We strive to provide a 5 star experience to every client here and are always open Monday - Friday from 9 AM - 9 PM Eastern every week.  
  Thank you for continuing to follow up and we are again sorry and saddened by your experience, however, again as we stated previously this is a requirement and the process of the bankruptcy courts and legal system.  All clients MUST submit the proper and adequate documentation in the manner and fashion that is required from the *********************'s office and bankruptcy courts.  These are not the "firm's requirements" but rather the requirements of everyone and anyone trying to file bankruptcy in ******************  
  We do help 10's of thousands of consumers and people across the ************* per year and push extremely hard for our staff and firm to provide an amazing experience and what we think is the best legal representation possible to clients, however, we understand that it is a process and does require some work on your end as well in terms of providing the proper and necessary documents and speaking with our staff and attorneys.  
  Every client must go through the petition and schedules of their case with a licensed attorney prior to filing and must also be accountable and comply with the request and compliance of being truthful and honest about the information provided.  We are at the end of your case and the final step before filing once you get the final documentation requested in and speak with your filing attorney for the final review of the case as requested. 
  In terms of the documents the courts are very particular and we cannot use or accept "poor quality documentation" (meaning illegible or unreadable) and we cannot accept screenshots either.  However, our documents team IS here to assist in any way we can and available Monday - Friday from 9:00 AM - 9:00 PM Eastern.  The best and fastest way to get your case moved forward is to UPLOAD your documents to the client portal. 
  
  

• Initial Complaint

  Date:04/08/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  So I entered a payment agreement and retainer with recovery log group September 2024 I paid them off April 2024 and its been almosta year since Ive been updating my information for them whenever the items are available and I keep getting excuse after excuse on why theyre not filing case yet or have the petition ready at this point I dont know what to do. Im fed up. I shouldve had this all done with the end of last year at the latest. would like to have this filed as soon as possible, but I dont think its going to.

  Business Response

  Date: 04/17/2025

  Hi ******, 

  Our team is working the case to achieve the best possible outcome for you and you must stay current on documents and the paystubs to calculate your means test and move your case forward.  Your case is very complex and we know there have been some changes for you financially throughout the process which do impact your eligibility. Your legal team and attorney will be in touch with shortly as well and I know you just got off the phone with them earlier today. 

  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************
  
  Recovery Law Group

• Initial Complaint

  Date:04/07/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired bankruptcy attorney last year 2024. The payment was 2500 to complete bankruptcy filing I paid entire fee on 1/2025 I provided all documents requested, then u was told they had nothing after 3 months of no contact from law firm I called and was treated as they are doing me a favor spoke down to. Spoke with attorney "****" p/**** stated" I don't have time to talk to you upload the documents asked. I said I did, then he continued to state" oh we are waiting on your signed petition, I never received it. **** continued to belittle me, Stating " yes you received and haven't filed it out we can't contest you until you finish what you are required to do" continues" it says emailed on 03/2025 I again state I never received it that whom ever document that is falsely document He had me transferred to a very nice lady **** she was able to help me with finishing up finding all the documents I filed and any others needed.. I signed document "wet signature " mailed 2 day **** to them They set up prep appt onn 04/04/25 took time off work for call Then once time was called stating appt needed to ge rescheduled as a network computer program was down Ok, reschedule appt for 04/07/25 Appt Tyne came and again was told I needed to reschedule appt I was frustrated asked to just give me my money back I will go to a different firm I was told out of the 2250 I would only get 300 dollars back What they didn't do the bankruptcy Please help me get my money back or the need to provide what paid for

  Business Response

  Date: 04/28/2025

  Hi *****,
  
  We are saddened to hear that you aren't fully satisfied but we would like to point out that as a client you must be compliant with your case in terms of communication, documents and working on your file in order to get filed in the courts and achieve a successful outcome in the case with the courts. 
  
  We are also open 60 hours per week (more than almost any other bankruptcy firm in the *************) and take calls, emails and communication from clients all hours of the day to try and assist clients but I assure you we will get through this and get you filed shortly.  Your final review is rescheduled for Thursday, May 1st,2025 with Attorney **** Wajda. 
  
  Please understand that we work EXTREMELY hard to help and represent clients and complete their cases and get them and their families a fresh start. We are passionate about what we do and helping real people who also want and stay committed to that legal representation and help.
  
  Congratulations on working with your legal team and getting the required documents for the court to move to final review with you bankruptcy filing attorney! 
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at ****************************************************** if you still have questions or concerns.
  
  

• Initial Complaint

  Date:02/14/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was filing bankruptcy. My payment was $150 then changed to $100 a month payment. The business started taking out different amounts. And when I spoke to someone they got disrespectful and stopped taking my payment. I have **************** statements showing payment.

  Business Response

  Date: 02/19/2025

  Hi ******, 

  We have responded many times and the answer and breakdown will continue and always be the same as previously stated. You continued an threatened the team and staff.  We warned you that we would be ending representation if you continued to do so in which you again verbally threatened a staff member again.  This behavior is and will never be accepted.  Representation was ended and we would not be able to assist further.  

• Initial Complaint

  Date:01/30/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contacted this firm with bankruptcy in mind. I spoke to a ***** pakawki attorney who advised me that a chapter 13 bankruptcy would be my best course of action. He specifically said not to pay on any more or my debt except the mortgage and that as long as I paid the retainer fee within 6 weeks or so I would get filled and not have anything repossessed. I paid within that time frame. Also he stated I would not be required to pay back any of my unsecured debt only the secured debt and that my payment plan to the trustee would be between ********* a month. So after I paid the fees I sent in all required documentation within two more weeks. I called every week or two to ask about the status of case and ask about repossession of items as I wasnt paying on them. Well fast foward about 2/3 months and gm shows up and repos my truck. Well at this time Im finally able to get an attorney assigned. **** ***** is his name He informs me that who ever I spoke to before had flat out lied ns that it didnt surprise him as he was new To the company and had multiple clients of this firm be lied to also. Well now it turns out I have to also pay the unsecured debt and my payments is gonna be over 3000 to the trustee and I cant afford it and now Im gonna lose everything I have because of being lied To and having been mislead by this firm. Im assuming Im not the first or only complaint you have received on this company. I understand that you can not remedy my situation unless you have power over bankruptcy court. But I plea and beg you to investegate this and to please stop them from fraud and lying to others. There is alot to this and. Its hard to type it all out. Feel free to contact me with any additional questions you may have. Thanks for your time in this matter.

  Business Response

  Date: 01/30/2025

  Hi ********,

  
  This is a very long process and throughout the entire process you and the legal team and staff have covered and discussed the Chapter 13 plan, the costs, fees set by the courts and the chapter 13 trustees office and reviewed all of the paperwork with you multiple times prior to filing.  This is how every chapter 13 plan works and it is communicated that you will need to pay back a portion of the debts and the mortgage.  All of our licensed attorneys and staff cover the entire process throughout and attend and discuss this at the time of filing, during and leading up to the hearing and throughout confirmation process with your Chapter 13 trustee. 
  These plans are extremely labor and time intensive as outlined in the retainer and during the process to get to filing with the courts and to the point you are currently at with the case.   You specifically have to agree that you can make payments and confirm the plans with the chapter 13 trustees office throughout the bankruptcy preceding's.   Your bankruptcy attorney has and continues to discuss the case with you.  We have spoken with the legal team and your attorneys in regards to your case.  You are advised and walked through the process in it's entirety.  We specifically tell you (and other clients) to make sure you can afford the plan if you want to file a chapter 13 and also discuss selling the property and / or other assets (which I will not go too far into detail as we are actively filed and working in the courts) and resolving your debts as an option during the consultation and throughout the legal process and filing of your bankruptcy.  You further went through and approved every section with your attorney prior to filing. 
  

  Please continue to work with the legal team and attorney for your case. If you have questions we are here to assist and discuss.  

  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************

  Customer Answer

  Date: 01/30/2025

  I have reviewed the business response and accept this resolution.  I have spoken with my assigned attorney and we have came up with a couple different plans to try and get this all resolved. I am satisfied with the current plan that we have at this time.  

• Initial Complaint

  Date:01/15/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On April 29, 2023, I entered into an agreement with The Recovery Law Group to help me file for bankruptcy. After completing all of the necessary documents, and paying my fees in full, I have not spoken to anyone. The last communication i had was with ####. She was my contact about correspondence I received from creditors after they were sent letters to stop calling or sending letters. I sent her an email on January 13 3025, because I could not reach anyone else in the company. Every call that I have made, I was put on hold, then a recording came on saying they could not answer my call and to leave a message. I tried my attorney. ####'s "private" line. After a while, someone answers real quickly saying something and then immediately puts me in hold. After I stay on the line they come back on and mumble something and I ask to speak to ####. I am put on hold again, then a recording, who supposedly is #### gives me another number. I call that number and it just rings and then disconnects. I went on line looking to see if others have had issues with them. There were so many complaints I could not believe it! I have no where to turn. One company has hired a law firm to sue me for not paying them. I told them I was under bankruptcy proceedings. They asked for a case number. I looked through all of my documents and could not find one. I called and called, but no response. Even ### did not respond to my email. I'm lost. I have no money, (hence the bankruptcy) paid them for their services, and I have not gotten any responses. They got a settlement from ####Bank, and they said it was going toward my future fees, so I guess they stole that too! I cannot afford to hire yet another lawyer, I don't trust anyone anymore. What can I do?

  Business Response

  Date: 01/20/2025

  Thank you for the time today and I am glad we were able to get your case moved forward.  If you need anything further you can reach out anytime to the firm directly. 

  Business Response

  Date: 01/20/2025

  Thank you for the time and call today.  Glad we were able to get your case moved forward and please reach out if you need anything further. 

  Customer Answer

  Date: 01/27/2025

  I was contacted by phone from a lawyer at the Recovery group. He said that my case was sent to one of their lawyers who can work with people from ************** because they have different requirements than where they were.  He also told me that I needed to send this lawyer the money that they sent me so he can represent me.  The money I paid them was for fees associated with lawyers, litigation, and filing fees.  They had to know that they could not represent me because of the state that I live in, yet, they still took my money and procrastinated over 2 years before directing me to another person in their group only after I sent in a complaint to you.

  I do not have attachments other than a check that was mailed to me, where the lawyer from the Recovery Group told me was due to me.  He also said that there was another amount (which he supposedly could not tell me the amount) that was also due to me, but, had not been recovered from one of the companies for violating the not to contact me notice.  Of course,  this was all said over the phone, so there is no proof or documentation.  I want to end this "relationship" with this unscrupulous group of people. I also want all of the money that is due to me.  I spoke to an assistant from this lawyer's office who said he would call me and go over the details. That was on January 20, 2025. I asked the woman if there was a number I could recognize when he called because I do not answer numbers I do not know.  She said that if I did not answer,  he would leave a message. She did not know when he would call.  Well, it's January 27, 2025 and I have not heard anything yet.  It's bad enough that I had to file for bankruptcy, but to be put through this from people who were supposed to help me is inexcusable.  I am going to have to get a lawyer to deal with the unscrupulous lawyer group and help me file for bankruptcy again.  This is shameful and a dirty racket that I can't for the life of me understand how they can continue to operate like this.  I need for it to end.

  Customer Answer

  Date: 01/27/2025

  I am rejecting this response because:   The explanation regarding you apparently not knowing that because of where you are operating business from, you could not go forward with my case and had me sent to another lawyer who could.  A company such as yours already knew that you could not help me, yet you still took my money and procrastinated over 2 years before sending me to another person.  And, you only did that because I filed a complaint. 

  Business Response

  Date: 01/27/2025

  Sorry you feel that way and again glad we got you connected with attorney ******* **** who works directly with Recovery Law Group as counsel and bankruptcy attorney in the state of ***************  At this time the firm is not actively taking additional cases in the state and our number 1 goal is to make sure that clients are filed and protected under the bankruptcy court code and system.  Thank you for continuing to reach out and we are glad we were able to get your case moved forward for filing and bankruptcy protection.  We wish you the best in the future.   

  Customer Answer

  Date: 01/27/2025

  With this last response from The Recovery Group, am I to assume that if I accept their response, then they would consider this a closed matter?  If so, it would mean that they would not be responsible to send me the funds from the other company?

  If it does, then I guess I have to cut my losses if only for the sake of me not having to deal with them anymore.

  Customer Answer

  Date: 02/03/2025

  I am rejecting this response because:   

  With this last response from The Recovery Group, am I to assume that if I accept their response, then they would consider this a closed matter?  If so, it would mean that they would not be responsible to send me the funds from the other company?

  If it does, then I guess I have to cut my losses if only for the sake of me not having to deal with them anymore.

  Business Response

  Date: 02/19/2025

  The matter is closed with Recovery Law Group and again the same response below:

  Sorry you feel that way and again glad we got you connected with attorney ******* **** who works directly with Recovery Law Group as counsel and bankruptcy attorney in the state of **************. At this time the firm is not actively taking additional cases in the state and our number 1 goal is to make sure that clients are filed and protected under the bankruptcy court code and system. Thank you for continuing to reach out and we are glad we were able to get your case moved forward for filing and bankruptcy protection. We wish you the best in the future.
  

  Customer Answer

  Date: 02/19/2025

  I have reviewed the business response and accept this resolution. 

• Initial Complaint

  Date:12/31/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On June 5th 2024 I looked on line to find help to file bankruptcy, found Recovery Law Group / Wajda and Associates spoke with who I thought would be my attorney told him my situation not having a lot of money told me he could get this done for me 1950$ I could be put on a payment plan once payment was received and all documents turned in I could have this process done in a few months. Was given ************************************************************************************************************************************ full by July 2024. My bankruptcy still hasn't been filed and they refuse to give me my money back. After I seen how this was going I looked on line and seen that this is something they do all the time. take people hard earned money and act like we owe them a favor for wanting the job we paid for done. It's been 6 months since I payed the balance and turned in paper work after paper work and nothing has been done/ I spoke with ******* ***** our of the office and my attorney was ******* **** ************ they talked to me very bad and did nothing but take my money

  Business Response

  Date: 01/11/2025

  Hi ********, 

  As you are aware we just got some of the final requested documents that are required for your case to file with the courts.  Also, please get the team the additional required documents prior to your bankruptcy prep appointment with your paralegal **** ****** on your team. If you need anything or have questions please contact us anytime using the following information during business hours. I will not go further into detail on your case as we are actively working with you to get filed asap. 
  

  Please continue to work with your legal team and keep financial statements like paystubs and bank statements up to date for your attorney.
  
  We love hearing from our clients and congratulations on accessing your federal rights under the bankruptcy court code and system! You are in the final stages prior to filing.
  
  Please reach out to us with any questions or concerns regarding your case and situation. We love our clients and hearing back from them about their experience with our firm.
  
  We are here to help you achieve financial freedom and success through the bankruptcy court code and system and protect your federal rights!
  
  Please contact us at ************ anytime Monday - Friday 9:00 AM - 9:00 PM Eastern or contact us at *******************************************************************************************************