App Developers
Basenji AppsAbout
Important information
- Customer Complaint:
On July 29, 2025, BBB contacted Basenji to resolve a noted spike and
pattern of complaints filed against the business.Since May 9, 2024, BBB has
received 49 complaints against Basenji Apps. The business has failed to answer 37
complaints.Upon review, BBB noted the
following patterns of alleged concerns stemming from the company’s
advertisements and business practices:- Unauthorized Charges
- Negative Option Sale/Disclosure Concerns
- Deceptive Sales Practices (Shifting Merchant IDs, Purposeful Difficulty to Cancel, Charging the Full Amount Immediately)
- Difficulty Contacting the Business
- Disease Claims/Products Not Delivered as Advertised
As of August 15,
2025, the business has failed to respond to BBB.
Overview
Own this business?Basenji Apps
325 N Saint Paul St Ste 3100
Dallas, TX 75201
BBB Accreditation & Rating
Basenji Apps is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.