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Find a Location

Five Stone Tax Resolution has 1 locations, listed below.

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    Business ProfileforFive Stone Tax Resolution

    Tax Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers IRS debt resolution services, property tax protests, and tax preparation planning and accounting services.

    Business Details

    Location of This Business
    11211 Taylor Draper Ln Ste 300, Austin, TX 78759-3971
    BBB File Opened:
    5/11/2011
    Years in Business:
    21
    Business Started:
    10/1/2002
    Business Started Locally:
    10/1/2002
    Business Incorporated:
    12/1/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Blue Star Tax LLC
    Business Management
    • Mr. John Paul Krueger, Founding Partner
    Contact Information

    Principal

    • Mr. John Paul Krueger, Founding Partner

    Customer Contact

    • Mr. John Paul Krueger, Founding Partner
    Additional Contact Information

    Fax Numbers

    • (877) 335-0545
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Five Stone Tax Advisers claims I signed a document agreeing to hire them to represent me regarding my property taxes. I have never spoken to anyone from that company. Anyone could add an "electronic signature" to any document that was not processed through a signature verifying service. They sent me a copy of the agreement and the signature doesn't resemble mine at all. They have sent me a **** for $567. I believe they are using unscrupulous tactics to get people to pay them.Further, they have me as the account owner, but have my wife's email address. She did research on the company, but we never signed an agreement with them.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Omid L

    1 star

    12/20/2021

    RED FLAG FOLKS!I needed help negotiating my taxes with the *** so I called this firm. They sent salespersons after me like hungry cheetahs. They promised me leaps and bounds as they passed me back and forth while each came-in-and-out of the picture. Once their ******* and convincing promises of a helpful hand embraced my vulnerable and trusting heart in need of REAL help, I was quickly setup for payments.After three years of payments and me following their instructions, the *** rejected the negotiations. I asked for all my papers and showed them to other tax experts... They all shook their heads and informed me that nothing was done professionally, and that I had been taken advantage of. Now, my taxes' interest grew in thousands, and lost over 5k to this unprofessional firm.---------------------------------When I wrote the review mentioned above on ****** Business Reviews, Five Stone Tax Resolution went ahead and exposed my personal information to the internet and implied I was a tax evader. I was unsatisfied with the service of their firm and consider their company to engage in predatory practices. I made a fair review describing my experience. 5 Stone Tax Resolution responded to my review by stating "Mr...owes large sums to the ***" and suggesting in the review that they stopped working with me because I was a tax evader and Five Stones will not work with tax evaders. Five Stone Tax Resolution defamed my work reputation when they alleged I am a criminal in a public forum as they did.

    Local BBB

    BBB serving the Heart of Texas

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