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Business Profile

House Leveling

Ameri-Tex House Leveling
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Foundation was to be raised given different measurements around home and interior floor. I took a level to verify home had been lifted and it was not. Work started June 10th and was not completed by July 17th because he would leave & only have one guy working.

    Business Response

    Date: 08/21/2024

    This customer was charged $4500 down payment on this job. It being an old house we could only raise it so high before the foundation starts to crack. We completed the outside when the consumer entered and began to pick apart the job, we explained we were not finished and had not started under the house yet. She was not satisfied. We will refund her the money and wish no further contact.

Ameri-Tex House Leveling is BBB Accredited.

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