Reviews

This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Terminix has 443 locations, listed below.

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  Terminix

  150 Peabody Pl Memphis, TN 38103-3700

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  Terminix

  7540 Appling Center Dr Memphis, TN 38133-5072

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  Terminix

  24 AJonathan Bourne Drive Bourne, MA 02559

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  Terminix International Company LP

  201 Bursca Drive Bridgeville, PA 15017

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  Terminix

  6387 Technology Ave Ste A Kalamazoo, MI 49009-8193

Review Details

• Review fromMatthew H.

  Date: 08/06/2022

  1 star
  I have had termite control for one year, I had to call them up to come out, they canceled 3 appointments.I purchased general pest control in may, the lawn got sprayed around my house for about 10 minutes, never did the lawn. My lawn is full of bugs and ant hills. In June we asked them to come back out, they have no warning and said they would be out in the next hour, we had to cancel that one for to having a birthday party in the backyard. We rescheduled, they never showed up. Now it is august, I mowed through a ground bee nest, they said they would be out next Tuesday, that was fine. They canceled, till the following Tuesday. I called and informed them I have family that is allergic to bees, they said they would be out Saturday. Guess what nope, they said next Tuesday again.Account including termite canceled, worst service from a company in years. No communication and change dates without you knowing. Lady on the phone tells me she cant cancel my services until they come out and get the termite traps. Called my bank and put a stop payment for anything terminix. They broke their contract with me, my termite was supposed to have been done in July.

  Terminix

  Date: 08/08/2022

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

  Terminix Executive Services 

• Review fromKatie L

  Date: 08/06/2022

  1 star
  Worst company! Scammers! Signed a contract a year ago. Paid an extraordinary amount of money for preventative care and treatments. No one has ever come out to provide care. MANY appointments were set, yet no one ever comes, no one ever calls. When I call to inquire I am always told the technician has an emergency. Yet their records document a visit and service was provided. Liars! Scammers!! Beware.

  Terminix

  Date: 08/08/2022

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. Terminix is a company built on values and providing exceptional customer experiences.  A member of management will contact the consumer for follow up.

  Terminix Executive Services

• Review fromLawrence R

  Date: 08/04/2022

  1 star
  ******** ********** is the worst office. The Manager blows you off saying he forgot. Had Terminix for years have damage from termites. They came out repaired some but won't repair rest. They mothered new wood to bad. Called and sent letters to corporate. Nothing.

  Terminix

  Date: 08/08/2022

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

  
  

  Terminix Executive Services

• Review fromAnthony M

  Date: 08/04/2022

  1 star
  what a bunch of thieves! This company should be shut down. Had a mouse problem and these fools didn't catch one mouse. Sent a guy out to patch holes outside the house, and he was here for a hr. My house is 100 yrs old, lol. I told him there is no way you patched all the holes. Long story short, all the above that ppl have been complaining about happened to **** called the main office down south and when i said i wanted to cancel, she said you can't and hung up the phone. I cancelled my CC and got my money back because i told the bank what happened.

• Review fromRAYSHELL P

  Date: 08/03/2022

  1 star
  Horrible customer service. They never return calls. I have been trying to get a refund for a service that was canceled back in the early part of July 2022. I would never recommend this company to anyone for any reason

  Terminix

  Date: 08/04/2022

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

  Terminix Executive Services

• Review fromKayla W

  Date: 08/03/2022

  1 star
  I use another company for regular pest control insurance with no issues, but decided to shop around for termite protection for pricing reasons. WHAT A MISTAKE!! First, the inspector tells us that they might be in our walls already to send us into a panic. He tells me Ill be paying $350 for them to spray inside and $70 a month to set bait traps outside. They come set the bait traps up, no one ever comes to spray the inside. I call at least 10 times to ask them to spray the inside and instead they send another inspector. This one is super nice and helpful and lets me know I live in a high swarm area, and they wouldn't cause infestation. Thats great, but then I need my money back right? Wrong. They REFUSE to give me back what I was told was for inside spraying. I call a million times, someone agrees to give me my money back and then stops responding to my correspondence. I ask them to just cancel everything and refund me the unused portion. Still wont. They didnt even show up to pull their bait stations when I asked them to. And now I receive another **** for $350. These people are liars, scam artists, and thieves. They will not call you back, and if they make a decision you wont like they dont even have the backbone to call and tell you. They have been sued for their horrible refund and cancellation practices like 10 times, yet still continue to do the same thing. Next stop FTC, and I have contacted a lawyer. I just want everyone to know EXACTLY what to expect from this company,

  Terminix

  Date: 08/04/2022

  Thank you for bringing this to our attention.Terminix is a company built on values and providing exceptional customer experiences.  This information will be forwarded to our management team to help provide a better customer experience.  A member of management will contact the consumer for follow up. 

  Terminix Executive Services