Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Payday Loans

Wakpamni Lake Community Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Complaints

This profile includes complaints for Wakpamni Lake Community Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Wakpamni Lake Community Corporation has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 105 total complaints in the last 3 years.
    • 50 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/12/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I borrowed $*** on January 18, 2022. Fox Hills Cash. Since then I've paid $**** back and I'm still being told that I owe $*** more dollars on the loan.

      Business Response

      Date: 12/02/2022

      Business Response /* (1000, 5, 2022/10/18) */
      WLCC Lending FHC DBA Fox Hills Cash (Company) has completed its review of your complaint. The Company takes these types of inquiries very seriously and appreciates the opportunity to respond to you regarding your concern. Be advised, nothing in this communication should be construed as a waiver of the Tribe's or the Company's sovereign immunity, all of which are expressly preserved.
      Regarding Ms. ******* concerns about the amount of the loan and the total amount of money already paid back, prior to agreeing to the loan the Company provided Ms. ***** with a loan agreement that stated exactly how much the loan was for and the total amount of money that would be required to repay the loan if the loan went full term. Prior to us receiving the complaint from your office, Ms. ***** emailed us directly to stop all automatic payments from her account. Those payments have been stopped.
      We are willing to resolve the account directly with Ms. ***** and she may contact us at ************** to discuss that resolution.
      Sincerely,
      Compliance Department

    • Initial Complaint

      Date:10/12/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      While I take responsibility for borrowing money from this company, never thought I'd be paying back 30 times what I was lent. The only way to pay off your loan is to pay extra over their ridiculous fees. I've been paying ***** over their service fee for a year, and it just doesn't seem to be going down. I'm now in a financial bind, with emergency costs, and overdraft fees. Their service fee is astronomical. I've tried to settle, but go no avail. They have made 30 times, what I borrowed. I just want to dissolve the loan.They've made more than their money back. Again I do take responsibility for this. I was foolish, and stupid, but in need of money

      Business Response

      Date: 11/29/2022

      Business Response /* (1000, 5, 2022/10/13) */
      Good Morning:

      Please let me know the name of the lender that you have your account with. We have multiple lenders and I need this information in order to get your request to the correct person.

      Thank You!


      Consumer Response /* (***0, 7, 2022/10/13) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      The lender is my full wallet


      Business Response /* (***0, 9, 2022/10/21) */
      WLCC Lending LRG dba My Full Wallet has completed its review of Mr. ************ complaint. Customer satisfaction is our top priority and we want each customer to know how much we value them. The Company takes these types of inquiries very seriously and appreciates the opportunity to respond.
      Our records indicate that Mr. ********** initially applied for and was approved for a $*** loan on July 07, 2020. Further loans were applied for and approved on four separate occasions with the latest amount being $*** on February 02, 2022 resulting in a current principal balance $***.
      For each of the loans the terms of the loan were provided to Mr. ********** and he reviewed the terms and electronically signed these documents. As stated in the loan agreement, we offer our customers a three day right of loan recession. During this three day period, customers can take the time to review the loan documentation. If a customer is not satisfied with the loan, they have the ability to repay the principal amount of the loan with no penalty or interest assessed. In addition, the Annual Percentage Rate (APR) was clearly outlined in the agreement.
      Further, the currently applied loan repayment option was selected by Mr. ********** when applying for his latest loan on February 02, 2022 and this was implemented as per his request.
      As a best company practice, My Full Wallet willingly follows all applicable federal regulatory guidelines. In addition, WLCC plays an active role in ensuring all their programs are compliant with all Tribal Laws and with the principles of federal consumer protection laws, as required by Tribal law.
      Although My Full Wallet is not subject to the regulatory laws of the State, it is Tribal policy that all customer complaints be handled in a prompt and fair manner. It is our intention to provide Mr. ********** with an amicable resolution. In an effort to resolve Mr. ********** concerns My Full Wallet is happy to offer a payment plan on the $*** principal balance where all future scheduled payments will go towards reducing this outstanding principal balance with no additional or further interest, fees or charges applied.

      Sincerely,

      Compliance Department


      Consumer Response /* (2000, 11, 2022/10/23) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      Yes, I do accept this business's resolution. I acknowledge I owe the principal, and will gladly pay that, without any additional fees, as I feel they've gotten their money back 30 times over. Thank you for the resolution.

    Wakpamni Lake Community Corporation is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.