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Business Profile

Computer Software Developers

BitSalt Digital LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

About

About This Business

BitSalt is a software studio. We build and sustain the software organizations actually depend on, the useful and often complex kind, not brochureware.
There are two ways clients come to us. When the tool an organization needs does not exist yet, we build it. When a system that used to work has lost the developer who understood it, we take it over and make it reliable again. Either way, the standard is the same: understand what is actually there, define what correct means for that situation, prove it with a test suite built alongside the software, and keep it running well past launch day.
BitSalt was founded by an engineer with twenty-plus years building software across the whole lifecycle, including the years after launch that most vendors do not stick around for. Work is currently running in production at three separate organizations, across three different sectors, for a decade or more at each.
Clients own everything we build: source code, tests, and documentation land in their own repository. No lock-in, ever. If a client leaves, their data goes with them.

Years in Business: 9

Products and Services

Custom software development and long-term software stewardship, for organizations whose day-to-day work depends on it.
We work two ways, starting from where a client actually is:
Build. When a workflow does not have the right tool yet, often one still running on spreadsheets, email, or manual reassembly every week, we build the small, correct application it actually needs, alongside the systems already in place rather than replacing them.
Rescue. When software that used to work has lost the developer who understood it, whether it broke outright or has just quietly stopped fitting how the organization runs, we take it over: go through what is really there, stabilize it, and bring it back to something the organization can depend on again.
Named starting offers. Both doors have a fixed-price first step: a workflow assessment for a process that runs on spreadsheets and late nights, and a system assessment for software that has lost its steward. Each ends in a written, scoped answer and a fixed price to do the full build, credited toward the build if the client goes ahead. Bigger or messier than either offer covers, the same offer gets scoped and quoted to fit.
Ongoing stewardship. After a build or a rescue, we can stay on as the software's steward, keeping it current, secure, and fitting the organization as it changes, rather than handing off responsibility and disappearing. Every engagement delivers source code, a test suite, and documentation into the client's own repository, so nothing we build becomes a dependency on BitSalt to keep working.

Business Details

BBB File Opened:
3/10/2017
Business Started:
3/1/2017
Business Started Locally:
3/1/2017
Business Incorporated:
3/9/2017
Type of Entity:
Corporation
Business Management:
Mr. Jeff Moser, Managing Director

Additional Contact Information

Principal Contacts
Mr. Jeff Moser, Managing Director
Customer Contacts
Mr. Jeff Moser, Managing Director
Additional Email Addresses
Primary: Email this Business

Frequently asked questions about BitSalt Digital LLC

  • Is BitSalt Digital LLC BBB Accredited?

    No, BitSalt Digital LLC is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of BitSalt Digital LLC?

    BitSalt Digital LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does BitSalt Digital LLC have on BBB?

    BitSalt Digital LLC has no complaints filed with BBB in the last 3 years.

  • How do I file a complaint against BitSalt Digital LLC?

    You can file a complaint against BitSalt Digital LLC on BBB.

  • Where is BitSalt Digital LLC located?

    BitSalt Digital LLC is headquartered at 66 View Point Cir, Saint Helena Island, SC 29920-4731.

  • How long has BitSalt Digital LLC been in business?

    BitSalt Digital LLC has been in business for 9 years, since 2017.

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