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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.83/5 stars

Average of 3,371 Customer Reviews

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Review Details

  • Review fromDoreen H

    Date: 09/01/2025

    5 stars
    Always find the rugs I need and have never had an issue with this company or their products. Love all the rugs I have purchased through them and won't shop for rugs anywhere else ????
  • Review fromBarbara D

    Date: 09/01/2025

    5 stars
    Been buying rugs from Rugs.com for eleven years in this house and how often in 32 years in previous home I have no idea. Always satisfied with entire transaction and product. Price certainly makes my wallet happy.
  • Review fromElizabeth A

    Date: 09/01/2025

    2 stars
    Too difficult to edit cart. I wasted about 20 minutes on this and waiting for an agent to help me. I dont think it was a human. My message was clear and I got a ridiculous answer. Ill never order from rugs.com again.
  • Review fromNed S

    Date: 09/01/2025

    5 stars
    Easy to find what I want, easy to order. The quality of these rugs has always been very good!
  • Review fromJudy D

    Date: 09/01/2025

    5 stars
    Easy , great selection, great Larbor Day Sale . Shopped all weekend but Rugs.com was the best choice .
  • Review fromLINDA S

    Date: 09/01/2025

    5 stars
    Easy ordering process with help along the way, if needed.
  • Review fromPat S

    Date: 08/25/2025

    5 stars
    Just purchased 9 x 12 washable area rug for living room it looks fantastic. Have had many compliments. Was worried when it arrived with all the creases did a quick run with our carpet cleaner and the next morning they were gone
  • Review fromDeborah S

    Date: 08/24/2025

    5 stars
    I have ordered multiple times from ************. I have never been disappointed, their rugs are good quality and exactly as described on the website. They have great customer service when you have questions. I will be buying from them again.
  • Review fromJennifer E

    Date: 08/18/2025

    5 stars
    Easy to navigate site. Check out process user-friendly. Great selection, too.
  • Review fromJoanne M

    Date: 08/18/2025

    5 stars
    I love the ease of ordering, fast shipment and quality products.

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