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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.57/5 stars

Average of 2,648 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWayne S

    Date: 12/18/2023

    4 stars
    I just want to know if Im all set with my application? If so all is great

    GovPlus

    Date: 03/29/2024

    Hi *****,

    Thanks for your positive review! GOV+ is always here to help!

    If you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromKetan D

    Date: 12/18/2023

    5 stars
    Got an email and trying to register for the travelling

    GovPlus

    Date: 03/29/2024

    Hi *****,

    Thank you for sharing your positive review of our product. Your feedback is valued by every team member and motivates us to continue developing our products and services. We hope to have the opportunity to be of service to you again in the future.

    Please let us know if you need further assistance in submitting your application with us. You can use the following contact information:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromKenneth S

    Date: 12/18/2023

    5 stars
    Thank you for ensuring a quick easy process! Would recommend to others.

    GovPlus

    Date: 12/21/2023

    Hi *******, 

    Thank you so much for taking the time to leave a 5 star review! We're delighted to know that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services without the hassle.

    A gentle reminder to ensure that your account is fully activated. You can activate it by reviewing the email sent from GovPlus at ******************************** and following the activation instructions provided. 

    Once your account is activated, we encourage you to regularly monitor your email for updates and notifications, or log in to your dashboard to track your application's status. Feel free to explore our array of features, and if there's anything more we can do to enhance your experience, please don't hesitate to let us know.

    A selection of scheduled appointments has been sent. Please choose one that suits you. If the provided options are inconvenient, just reach out to us, and we will customize the booking to better align with your schedule.

    You can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ********************************************************** Specialist
    **********************
  • Review fromOtis B

    Date: 12/18/2023

    5 stars
    Why, in the military, after returning from a trip from ******, was my passport misplaced? I never found the time to try locating it. The online option that was given was easy, and not time-consuming.

    GovPlus

    Date: 12/21/2023

    Hi ****,

    Thank you so much for taking the time to leave a 5 star review! We're delighted to know that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services without the hassle.

    We have received your application for a passport . We would like to assist you in ensuring your application gets to be completed. A gentle reminder to regularly check your email for prompts and notifications or reminders. Your current status states that your application is incomplete due to lack of information. Also, for passport applications, we need to make sure we meet the required standards for a qualified passport photo. To make this process more accessible,  you can reach always us directly through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST Sat-Sun

    Alternatively, you can conveniently log on to the website and go to Contact tab and Launch Assistant for Live Chat assistance . We have our live chat representatives on stand by. If you already have your photo, you can log in to your personal dashboard and navigate to the "My Applications" section. From there, you'll be able to upload the necessary requirement/s and check the real-time status of your application.

    Should you encounter any challenges or require further assistance, please do not hesitate to reach out to us. We are here to help make the application process as smooth as possible for you. Thank you for choosing GovPlus!

    Please feel free to explore our other features and let us know if there's anything else we can do to enhance your experience.

    Sincerely,

    April
    Customer Service Specialist
    ********************
  • Review fromKimberly K

    Date: 12/18/2023

    5 stars
    Gov+ was so easy to use I took the extra step and got my passport application too.

    GovPlus

    Date: 12/21/2023

    Hi ********,

    Thank you so much for taking the time to leave a 5 star review! We're delighted to know that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services without the hassle.

    Your request for a refund for your TSA PreCheck renewal application has been processed as your KTN is not yet eligible for renewal yet. This application has been canceled. Please know that we process our refunds real time but please allow 1-3 business days for the refund to be posted back to your account as bank processing times vary.

    For your passport application, we would like to assist you in ensuring your application meets the required standards for a qualified passport photo. To make this process more accessible,  you can reach always us directly through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************

    Alternatively, you can conveniently log on to the website and go to Contact tab and Launch Assistant for Live Chat assistance . We have our live chat representatives on stand by.

    If you already have your qualified photo, you can log in to your personal dashboard and navigate to the "My Applications" section. From there, you'll be able to upload the necessary requirement/s and check the real-time status of your application.

    A gentle reminder to regularly check your email for prompts and notifications or reminders. Please feel free to explore our other features and let us know if there's anything else we can do to enhance your experience.

    Should you encounter any challenges or require further assistance, please do not hesitate to reach out to us. We are here to help make the application process as smooth as possible for you. Thank you for choosing GovPlus!
     
    Sincerely,

    April
    Customer Service Specialist
    ********************

  • Review fromBrian F

    Date: 12/18/2023

    5 stars
    Everything was super clear and easy to get through step buy step directions

    GovPlus

    Date: 03/29/2024

    Hi *****,

    Thank you so much for taking the time to leave a positive review of GOV+! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromMilitsa p

    Date: 12/18/2023

    5 stars
    this is the greatest thing ever than waiting in the line

    GovPlus

    Date: 03/29/2024

    Hi *******,

    We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!

    If you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromConnie R

    Date: 12/18/2023

    5 stars
    Excellent experience! This is a simple and fast process Thank you .

    GovPlus

    Date: 03/29/2024

    Hi ******,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromSara Z

    Date: 12/18/2023

    5 stars
    Done quickly; clear instructions! Best , easiest renewal ever! Thank you all!

    GovPlus

    Date: 03/29/2024

    Hi ****,

    We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting GovPlus. We truly appreciate your feedback and are always striving to improve.

    If you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromCharles T

    Date: 12/18/2023

    5 stars
    GOV+ is a very simple process. I was delaying on doing this because I thought it was going to be a major ******.

    GovPlus

    Date: 03/29/2024

    Hi *******,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

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