Reviews

Review Details

• Review fromTerry B

  Date: 03/20/2024

  1 star
  The stole over $50 usd from me and never provided any service. This company is **********.
  

  Bold LLC

  Date: 03/25/2024

  Hello *****,
  
  We sincerely apologize for any inconvenience you experienced. Rest assured, we have implemented measures to prevent similar issues in the future. Kindly expect an email from *********************************** where we will request additional information from you.
  
  Furthermore, we can confirm that a refund was processed on February 27, 2024.
  
  Thank you,

  Best regards,FlexJobs Support
  

• Review fromAmy S

  Date: 02/27/2024

  1 star
  Search results that have no relation to the search terms and truly awful customer service. After two weeks, four emails, and two fruitless calls to customer service reps, I gave up and canceled the subscription. There was zero interest in solving the problem -- even responding to me, really -- or keeping me as a customer. They've promised a refund for the full amount; let's see if they follow through.
  

  Bold LLC

  Date: 03/25/2024

  Hello ***,

  We sincerely apologize for any inconvenience you experienced. Rest assured, we have implemented measures to prevent similar issues in the future. Kindly expect an email from *********************************** where we will request additional information from you.
  

  Furthermore, we can confirm that a refund was processed on February 27, 2024.
  

  Thank you for your understanding.
  

  Best regards,FlexJobs Support

  
  

• Review fromNadir K

  Date: 02/22/2024

  1 star
  Bold LLC doing business under the name of Resume Now are stealing money from the innocent citizen of *******. DO NOT Conduct Business with this dishonest company. They will entrapped you into monthly charges.

• Review fromCarrie K

  Date: 02/16/2024

  1 star
  I contacted flexjobs to cancel my subscription and received a confirmation from them saying that they did so. One week later, I was charged $59.95 for the subscription. I have contacted them twice to refund the charge and I have not received any reply. DO NOT TRUST this company.
  

  Bold LLC

  Date: 03/25/2024

  Hello ******, 

  I hope this message finds you well. Thank you for the feedback you shared, we take it very seriously. We can confirm that your account was previously cancelled and refunded accordingly the amount of $59.95. You should have received a system-generated email with the refund confirmation to the email on file. 

  Please don't hesitate to let us know if anything. 

  Best, 

  FlexJobs Support 

• Review fromChristopher F

  Date: 02/09/2024

  1 star
  Came across this companies website by mistake and was unable to view any of the job listings unless I created an account. So I made an account by giving some personal information and upon completion was immediately brought to a page asking me to pay for a subscription. After carefully navigating out of this page I found that I could still not access the site unless I pay for the subscription, something that was never mentioned until AFTER they took my personal information.I then attempted to delete my account as well as my personal information provided to them and was denied. The company refuses to respond or acknowledge in any way my request to delete my account and data associated with it. Now here I am going through the hassle to figure out how to approach the next steps before my data is sold as there are legal rights to my understanding in which Companies are required to delete accounts and data upon request (********. Consumers Right to Delete Personal Information). Stay away from this company.
  

  Bold LLC

  Date: 03/25/2024

  Hello ***********, 
  
  I hope this message finds you well. have reached out via Email to confirm the necessary details. We can ensure that your request has been submitted accordingly. 

  We take our customer's privacy very seriously. 

  Please be on the lookout for a follow-up email from *********************************** 

  Best, 
  FlexJobs Support 

• Review fromChris C

  Date: 02/07/2024

  1 star
  I signed up for a paid two week trial with flexjobs.com. Toward the end of my trial I was not satisfied with their service and attempted to cancel the account. However, the site said it didnt recognize my email and wouldnt allow me to log in. This despite that email address receiving junk from flex jobs literally every morning. Since I wasnt able to log in, I was charged for a full months membership I didnt want. This led me to contacting customer support for a refund of the one month charge, who were utterly useless. They also said they couldnt find my account, so they sent me to billing, which I was told would respond in 2 to 3 days. This was almost two weeks ago, and Ive received no response, and customer service reps stopped responding to my emails. So now the account is still active, and Im set to be charged yet another months membership I dont want, and no one in their unspeakably incompetent customer service department cares to solve the issue.
  

  Bold LLC

  Date: 03/25/2024

  Hello *****,
  
  I hope this message finds you well. We are reaching out to provide personalized support regarding your subscription and address any concerns you may have. Kindly keep an eye out for an email from ************************************ where we will assist you further.
  
  Should you have any additional questions or suggestions, please don't hesitate to contact us. We greatly value our partnership with you and are committed to delivering a seamless experience.
  
  Best regards,
  FlexJobs Support

• Review fromNick G

  Date: 02/07/2024

  1 star
  Auto renews even after cancelling and does not give you a refund. Scammed out of $25
  

  Bold LLC

  Date: 02/20/2024

  Hello ****,
  
  We apologize for any misunderstanding regarding our product and want to assure you that we taken your concerns seriously. We understand that you were charged unexpectedly, and we would like to explain the reason for these charges.
  
  We offer a 14-day trial access for a moderate fee of $2.95, which automatically renews into our monthly subscription of $23.95. We want to clarify that we do not offer contracts, so you can cancel your membership with FlexJobs at any time by logging into your account or contacting our **************** team via chat, email, or phone.
  
  We want to confirm your account was canceled and refunded accordingly as of February 7, ****. No further charges would be attempted unless you decide to reactivate the services in the future. 
  
  We hope we were able to clarify any questions or concerns. 
  
  Best regards,
  FlexJobs

• Review fromLaurran L

  Date: 02/04/2024

  1 star
  They keep charging me even though I cancelled the same day I subscribed back in November 2023!!!
  

  Bold LLC

  Date: 02/20/2024

  Hello *******,
  
  We trust this message finds you well. We sincerely apologize for any inconvenience caused by the recent situation. Please know that your feedback is of utmost importance to us, and we are initiating an internal investigation to address the matter thoroughly.
  
  Regarding the unexpected charge, we'd like to provide further insight into our service structure. We offer a 14-day trial at a fee of $2.95, allowing customers to assess our services before committing to a subscription. It's crucial to understand that this trial seamlessly transitions into a monthly subscription after the 14-day period, incurring a cost of $23.95.
  
  We can confirm that your subscription has been successfully canceled, and a refund was processed on February 1, ****. No further charges would be attempted unless you decide to reactivate the services in the future. 
  
  We hope this clarification addresses any concerns you may have had. If you need further assistance or have additional questions, please don't hesitate to contact our Support team.
  
  
  Best regards,
  Flexjobs Support

• Review fromLuisa G

  Date: 02/04/2024

  1 star
  Paid for a trial only for $2.95. Their website says nothing about an auto renewal. They charged my card without my consent $24 from Nov-Dec.When I try to login to my account, it tells me there is no account attached to that email. So how are they charging my card?Place is a scam and needs to be SHUT DOWN. Disputed the charges with my bank and got my money back, and then they tried running my card AGAIN. Calling the bank. Filing a fraud complaint and closing my card. Good luck trying to run the card again losers.
  

  Bold LLC

  Date: 02/20/2024

  Hello ***************************,
  
  Thank you for bringing your concerns to our attention. We appreciate the opportunity to address the issues raised in your review.
  
  Following a thorough investigation, we were unable to locate an active subscription with the details you provided. It appears that the subscription may have been created via the mobile experience, specifically through the mobile app on platforms like ****** Play or Apple Pay.
  
  If our hypothesis is accurate, the cancellation process must be initiated through the mobile app itself. To cancel the subscription and request a refund, please log in via the mobile app. From there, navigate to the account management options, where you will find the necessary steps to cancel your subscription and prevent any future payment attempts.
  
  If you encounter any challenges or have additional questions, please do not hesitate to reach out. Your satisfaction is important to us, and we are committed to providing a seamless experience.
  
  Best regards,
  
  FlexJobs Support

• Review fromBrian L

  Date: 02/01/2024

  1 star
  Same as everyone else, Didn't realize for 10 months I was being charged for services I had not used since the trial period. No email communication or reminders. No help upon reaching out. Depressing way to lose $250 but ****** learned .
  

  Bold LLC

  Date: 02/02/2024

  We appreciate the opportunity and apologize for any misunderstandings during **************** tenure as a customer of our products.
  
  ************ held a subscription with our resume builder website, Zety.com, which was terminated on February 1, ****. We understand that ************ has expressed being unaware of the subscription model, resulting in recurring charges. It is important to note that an email was dispatched on March 12, 2023, outlining the terms of the subscription.
  
  Nevertheless, in an effort to address the situation, we wish to inform you that we have made an exception to our no-refund policy. We have approved three individual refunds, each amounting to $23.70, totaling $71.10. This sum will be refunded to the payment method associated with **************** account. Please be advised that the refund process *** take up to **** days to complete.
  
  Once again, we apologize for any inconvenience caused and sincerely hope that we can improve our service to better meet **************** expectations in the future.