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Find a Location

Maaco York has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMaaco York

    Auto Body Repair and Painting

    Additional business information

    Additional Info:
    The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1777 Whiteford Rd, York, PA 17402-2207
    BBB File Opened:
    6/1/1984
    Years in Business:
    49
    Business Started:
    1/1/1975
    Business Management
    • Mr. Thomas Scheer, Owner
    Contact Information

    Principal

    • Mr. Thomas Scheer, Owner

    Customer Contact

    • Mr. Thomas Scheer, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    on 10/2020 I took a 1968 ***** ******** to Maaco to have body work done and roof repaired. I paid them around $11,000.00. They gave me a run around about when the car was going to be done. Finally picked up the car 10/06/2021. Picked up the car 06/20/21, with the understanding it was going to be fixed, refiring to spots in the paint. I took the car back in 10/2021 and told them the back window was broken and was leaking. They interned to sell the Maaco in York. Tom S***** , cell ####-###-#### they sent the car to Maaco in York to fix the back window. Maaco in Hanover found the back window to be Raught rusted. They fixed other things they covered up. they also said there is a lot of things they still need to be done to the car. the Maaco in York wants the cat back to be painted. The Maaco in Hanover said they would paint over the problem and not wanting to fix them. Rep cell phone number ###-###-#### Jon G****** My concern is the Maaco paint over the problem once, why can't Hanover Maaco fixed the problem. They want $6000.00 there. when I already had the car fixed? Could you please help me? I want my car to be fixed. The rep, Jon G****** told me go go after the previous owner. I asked him why when i the receipt? The Maaco in Hanover said the one out in York, isn't equipped to fix it.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin W.

    1 star

    12/07/2021

    I was warned by reviews online and I thought hmm, I'll address the management and they assured me they would work with me. Well, it took them 2 months to do something that should have taken a week. They didn't even follow directions that was written on paper with real pictures. They installed a kit and repainted my car. The kit bumper kept falling off. Why they didn't use common sense on installing the bumpers and other parts properly instead of per Chinese directions is beyond me. It would have cost me 2 months' worth of car rental had they not driven me to and from home. After going back and forth with fixes and changes I got tired of it. The manager had promised to do it himself but then passed the job on to a worker. He also promised a good clear coat, which never happened. Clearcoat peeling, paint peeling, all within a few weeks. They even charged me extra, more than the contract, so make sure that you put a copy of the contract on your phone so that you don't lose it. You'll want it if you are dumb enough to go with these people. The other parts of the kit are now falling off. Communication is horrible. Once they get your car, they stop paying attention to the messages unless you call and come in. It got old coming in to complain about all the issues. At one point, the manager even said you get what you paid for! WOW! Beware of their specials because you will get what you pay for!

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