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Business Profile

Graphic Designer

DesignMantic.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Reviews

Customer Review Ratings

1.17/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromMike M

    Date: 05/08/2023

    1 star

    Mike M

    Date: 05/08/2023

    Initially had a good experience, used this site to create the logo for my small business. Have been using this logo for 7 years and now I am receiving emails from Eric saying he wants me to pay more money to secure "exclusive rights" to the logo I created and paid for years ago.

    In his email, he states someone else wants to buy my logo if I don't pay a "discounted" rate of $549.00 he will sell my logo to them. This new fee has been created out of nowhere.

    This is basically extortion and is a really scummy way to run a company.

    DesignMantic.com

    Date: 05/10/2023

    We regret any inconvenience you may have experienced. We would like to inform you that Designmantic.com provides a range of design templates within our tools, and we hold the rights to these templates. Users have the option to select a template, personalize it, and download it for their branding and printing needs. Furthermore, we offer the opportunity to purchase the rights to the logo at the checkout page. Furthermore, we have asked our team member to get in touch with you to resolve any concern you have related to your purchased design.
  • Review fromDoug L

    Date: 02/13/2023

    1 star

    Doug L

    Date: 02/13/2023

    Sold us a design 6+ years ago and now has become predatory to extort additional fees from our business through obscuring rights of what we originally purchased. These guys are deceptive at best and I wish we had gone anywhere else.

    DesignMantic.com

    Date: 02/15/2023

    Hi Doug,
    I am sorry to hear about your disappointment. To briefly clarify, DesignMantic provides and owns design templates featured in our tools. A user can pick a template, customize and download it for use branding and printing purposes. However, the basic copyright of the design template (like symbols and graphic elements) remains with DesignMantic. To know more about our terms please visit the following link ******************************************* 
    You are free to continue using the logo without trademark.
    Thanks
    Designmantic Team

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