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Find a Location

E.C.S.I. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • E.C.S.I.

      1200 Cherrington Pkwy Ste 200 Coraopolis, PA 15108-4354

    • E.C.S.I.

      p.o box 1030 Coraopolis, PA 15108

    • E.C.S.I.

      100 Global View Drive Suite 800 Warrendale, PA 15086

    Business ProfileforE.C.S.I.

    Payment Processing Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    70 complaints closed in last 3 years

    26 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers Student Loan Billing Service.

    Business Details

    This is a multi-location business.

    Find a Location

    E.C.S.I. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • E.C.S.I.

        1200 Cherrington Pkwy Ste 200 Coraopolis, PA 15108-4354

      • E.C.S.I.

        p.o box 1030 Coraopolis, PA 15108

      • E.C.S.I.

        100 Global View Drive Suite 800 Warrendale, PA 15086

      Headquarters
      1200 Cherrington Pkwy Ste 200, Coraopolis, PA 15108-4354
      BBB File Opened:
      9/1/1991
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Started Locally:
      1/1/1972
      Business Incorporated:
      1/1/1972
      Type of Entity:
      Corporation
      Alternate Business Name
      • Heartland Payment Systems
      • Heartland Campus Solutions
      • Educational Computer Systems Inc
      Business Management
      • Ms. Cheryl Mazeski, Compliance Specialist
      • Mr. Scott Kistner
      • Mr. Eric Ives, Senior Director
      Contact Information

      Customer Contact

      • Mr. Scott Kistner
      Additional Contact Information

      Fax Numbers

      • (412) 494-5626
        Other Fax
      • (866) 291-5384
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      70 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My NFLP loan is serviced by ECSI and every year I need to submit paperwork for partial loan forgiveness. This is my 3rd year completing these forms and every year is some absurd reason for requiring multiple submissions of this paperwork. It seems punitive and predatory how they just reject the forms to avoid loan forgiveness that I am entitled to based on being a full time teaching nursing faculty at the same college of nursing for the past 10 years. This year they rejected my forms with a note stating that I am not a nursing faculty! Despite having submitted a form signed by the Dean of the college of nursing certifying that I am employed faculty. I teach theory courses clinical course precept students and teach skills intensives. Yet ECSi took it upon themselves to “assume” that I am not faculty and reject my forms!
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Wendy C

      1 star

      03/18/2024

      I thought I was the only person who hated this company so much until I saw their 253 reviews on ****** ALL with only 1 star. This company took me off of auto pay and sent me to collections without a phone call or email. I didnt know I was in collections until I got an email from them. Where was my emails stating a delinquency? When I called in they said it was too late collections already had it and I already affected my credit score. This company is a scam and I dont know why any university would use them for their services.

      Local BBB

      Better Business Bureau of Western Pennsylvania

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