Reviews
This profile includes reviews for webuyanycar.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,299 Customer Reviews
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Review fromWilliam S
Date: 06/10/2024
5 stars***** was very knowledgeable and personable. Great experience. Got price I wanted and would highly recommend this service.Review fromScott T
Date: 06/10/2024
5 starsSuper Easy Process. **** was very professional and looked to move things along so I was in an out quicklyReview fromNick J
Date: 06/09/2024
5 stars******* is personable, forthcoming, and delivers on his word. This is the second time I sold a vehicle to *******. His offer was better than the dealership and the process is simple, streamlined, and efficient. Thanks!Review fromJason L
Date: 06/09/2024
5 starsWe had a great experience selling our 20-year-old Jeep Wrangler to We Buy Any Car. The online appointment system is easy to arrange, and the inspection and transaction is smooth and quick. Very nice manager and office. Convenient location and easy parking. We were out of there in less than an hour with a very nice check in hand. As they don't sell cars to the public, there is nobody trying to sell you something else. We will miss our Jeep, but are glad it will be going to new owners who will give it a long life.Review fromPatty L
Date: 06/09/2024
5 stars******* was very professional and knowledgeable; he made the experience very easy and painless. The process quick and received a fair price.Review fromRyan L
Date: 06/08/2024
1 starThey basically tried pulling a bait-and-switch on the price they offered us. They told us they'd pay more than $800, we had to get some paperwork in order, and when we came back they tried to get us to sign a purchasing agreement for $500. My wife left in tears. This company should not have an A+ rating.
webuyanycar.com
Date: 06/10/2024
Hi ****,Thanks for your feedback. Our leadership team would like to investigate your issues as this is not the typical experience a webuyanycar.com customer normally has. We generally dont hold prices, especially for multiple weeks. Furthermore, if we did make a firm offer, it should have been recorded. Your experience sounds outside the norm, and we want to investigate this matter. Unfortunately, with the limited information provided we cant find record of any customer with the last name ********. We keep detailed notes of every customer we serve and the last ******** we helped was in 2023 out in ****. We kindly request that you email our customer experience team at ********************************************** with the time, date, and location of your appointment. We take customer service seriously and want every customer to have a positive outcome. We absolutely try to operate in a professional, transparent manner and if we made a mistake, well be more than happy to make it right. Please reach out with the information requested above. Your business is important to us, and we wont rest until your concerns are addressed. Our leadership team would love the opportunity to speak with you on the phone, listen to your feedback and restore your faith in our service. We look forward to hearing from you soon. Kind ******************, on behalf of webuyanycar.comReview fromCasey F
Date: 06/08/2024
5 starsGreat experience. Easy process. Worked with ******** in the ************ location. He was great. I had my one year old son with me and was very happy that he was accommodating. I sat in the office while he inspected the car so I didnt have to stand there holding my son. Will definitely go back there if I have another car to sell!Review fromCapt K
Date: 06/07/2024
5 starsHandled the process smoothly and quick.In the future I would go here first.Capt. ****Review fromMike S
Date: 06/07/2024
5 starsThe selling process was very simple and straight forward. ***** was very friendly and explained everything to us. We will definitely recommend We Buy Any Car to family and friends. **********Review fromMarcus C
Date: 06/06/2024
5 starsFirst time using this company. Beyond impressed. Adin was great. Really nice young man and explained everything to us. Never felt any pressure and walked away with a fair deal on our car.
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