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Business Profile

Car Buying

webuyanycar.com

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for webuyanycar.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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webuyanycar.com has 115 locations, listed below.

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    Customer Review Ratings

    4.88

    Average of 1,330 Customer Reviews

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    Review Details

    • Tom G

      Date: 07/22/2025

      Smooth and easy experience!Was quick but fully explained process and Manager was through and helpful with the questions!!Would definitely recommend this branch in *************** !!!

    • Sadam H

      Date: 07/22/2025

      Quick and easy, ******* was very nice to me and explained everything clearly

    • Diondre R

      Date: 07/22/2025

      Great customer service .. very kind guy and very patient . Thank you

    • JOHN M

      Date: 07/19/2025

      This does not reflect directly on the guy at the store, although he did yank the prop rod latch out of the hood so the rod just flops around now. I entered the info on-line for my 2012 Kia ***** indicating it was wrecked and had a salvage title. The estimate given was $1330. I brought the car in and expected a cursory inspection since $1330 is not a lot of money. I was there well over an hour (the office was hot, you might want to invest in a better air conditioner). Instead of taking photos of my title, drivers license etc. at the beginning, wait till you have an accepted agreement so my time isn't wasted. I was shocked at the length of the inspection. Taking picture after picture, checking and scrutinizing every little thing. My car has almost new tires, cold a/c and everything works with below average miles. Then a test drive. The inspection took so long that his computer froze up. Finally, it was finished. The resulting offer, $100. Are you kidding me? One of my tires is worth more than $100. The offer was raised to $400 after my complaint but that was still a joke. This is a typical "Bait and Switch" routine. They offer a higher amount on-line and then lowball the customer when you bring the car. I would never, EVER recommend you to anyone. I will go out of my way to tell everyone I know to steer clear of your company. I am also contacting the BBB regarding your practices. I dont know how you got an A+ rating. I emailed this info to your survey result email and my response was REJECTED by your server. Thank you.

    • Justino R

      Date: 07/19/2025

      The treatment and customer service was outstanding. They made us feel at home while the vehicle inspection was taking place, and there was no ******* or pushing to make the final decision. The pricing offer was fair with the justifications for any deduction in price. I recommend them to anyone who wants to sell their car and wants an honest and fair price. I will use them again if and when the time comes.

    • Chun T

      Date: 07/18/2025

      Friendly and professional services.I had a positive experience.Recommend for others who want to sell cars.

    • Lesley R

      Date: 07/16/2025

      ******* was on time, explained everything to us in a timely manner, he was professional and has a great personality. We are very happy with the process.

    • Hunter W

      Date: 07/16/2025

      Sold my car to them in June but they never filed the paperwork with the ***** so now I am being hit with property tax bills and insurance lapse fees for a car I no longer posses. Reached out to their office and got no response.

    • Connie L

      Date: 07/15/2025

      In less thats an hour, **** had appraised our car; completed all the paperwork; and had the money Zelled to us. We feel the appraisal was fair, as it was $250 more than the dealership was offering us.

    • Herman M

      Date: 07/14/2025

      The webuyanycar.com representative was very professional and knowledgeable and provided answers to my questions about the process. I found the overall experience to be very convenient as he was able to take care of all the paperwork and provide me a check on the spot.

    webuyanycar.com is BBB Accredited.

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