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Business Profile

Internet Providers

Comcast Corporation

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota v. Comcast

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.


     


    On December 21, 2018, the Attorney General for the State of Minnesota filed a lawsuit against Comcast Corporation and its subsidiary Xfinity. The lawsuit alleges that the business is in violation of Minnesota’s Consumer Fraud Act and Uniform Deceptive Trade Practices Act. Specifically, the complaint claims that Comcast has overcharged consumers, charged consumers for unordered products, and failed to deliver promotional Visa gift cards promised in exchange for signing up. The matter is pending.








  • Customer Complaint:
    Please be advised that due to the high volume of complaints received for this business, BBB publishes 1 out of every 100 complaints handled through our conciliation process.

About This Business

Years in Business: 63

Products and Services

Cable TV, Internet, Phone, Security

Business Details

BBB File Opened:
1/16/1990
Business Started:
7/28/1963
Business Started Locally:
3/4/1977
Business Incorporated:
3/5/1969
Type of Entity:
Corporation
Alternate Names:
Comcast Communications
Comcast Cable
Comcast Cable Communications Inc
Xfinity
CN8
Comcast
Xfinity Mobile
Internet Essentials
Xfinity Store
Comcast Business
Xumo Streaming Services
Business Management:
Mr. Brian Roberts, Chairperson/CEO
Mr. Michael Cavanagh, President/CFO
Mr. Colin Padgett, Compliance Director
Ms. Emma Brown, Regulatory Sr. Manager

Additional Contact Information

Principal Contacts
Mr. Brian Roberts, Chairperson/CEO
Customer Contacts
Mr. Colin Padgett, Compliance Director
Additional Phone Numbers
Other Phone: (215) 286-1700
Additional Email Addresses
Customer Service: Email this Business

Additional Information

Payment methods
Credit card, Debit card, Bank account

Latest Reviews

  • Richard P

    "I paid the REMOVEDfor Xfinitys 30 day wifi pass. The money was taken from my bank on oct 20 2026." ... Read full review

  • Ms. J

    "ZERO STARS. Xfinity canceled my device installments along with the mobile services over a phone they said I returned that was damaged." ... Read full review

  • Alejandro R

    "On September 12, 2026, strong winds knocked some Xfinity wires from my building to the ground level of my backyard and alley. I immediately opened a ticket to REMOVEDort the issue, I was told it would take 14 calendar days for scheduling." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.